(See also Communication)

A wise old owl sat in an oak.
The longer he sat, the less he spoke.
The less he spoke, the more he heard.
Why can't we be like that wise old bird?
unknown

Silence may be golden, but can you think of a better way to entertain someone than to listen to him?
Brigham Young

Seek first to understand, then to be understood.
Stephen R. Covey