Credit Card and Payment Information
Amazon.com's Safe Shopping Guarantee
None of the 1.5 million customers who have shopped at Amazon.com have reported
fraudulent use of their credit card as a result of purchases made at Amazon.com.
All of your transactions at Amazon.com are covered by our security guarantee
with three levels of protection:
-
Our secure server software encrypts all of your personal information including
credit card number, name, and address, so that it cannot be read as the
information travels over the Internet.
-
In the event of unauthorized use of your credit card, most banks either
cover all the charges that result from the unauthorized use or may limit
your liability to just $50.
-
If your bank holds you liable, Amazon.com will cover your liability up
to $50 provided that the unauthorized use of your credit card resulted
through no fault of your own from purchases made at Amazon.com while using
the secure server.
Payment Options
We accept Visa, MasterCard, Discover, American Express, JCB, and
checks or money orders denominated in U.S. dollars as payment for orders.
There are two ways you can order from us without having to enter your
complete credit card number on the Web:
-
Paying by check or postal money order
You can select "pay by check" on the order form, and send us a personal
check or money order in U.S. dollars for the amount of your order. PLEASE
NOTE that currently we are only able to accept postal money orders denominated
in U.S. dollars or checks denominated in U.S. dollars and drawn on a
U.S. bank. Checks must have a valid nine-digit bank routing number
(ABA code) micro-encoded on the bottom of the check. Paying by check does
slow down your order somewhat, as we don't order your items until your
check is received, and we don't ship the items to you until your funds
clear. If you are in the United States, paying by personal check typically
delays your order about seven to ten days.
-
Calling in or faxing your card number
We have a way for you to use your credit card without ever having to
enter the complete number on the Internet. When filling out the order form,
you can enter just the last five digits and the expiration date of your
credit card on the order form. This gives us a way to track your order
but guarantees your security. Then you can call or fax us to give us the
rest of your credit card number. You can do this even if you can't use
our secure server, and your credit card number will be totally protected.
Phone:
-
(800) 201-7575 (toll-free in the U.S. and Canada)
-
(206) 694-2992 (outside the U.S. and Canada)
-
Fax:
-
(206) 694-2950
To give you an additional layer of security, all credit card numbers are
stored on a computer that is not connected to the Internet. After
you type, fax, or call it in, your complete credit card number is transferred
to this secure machine across a proprietary one-way interface. This computer
is not accessible by network or modem, and the number is not stored anywhere
else.
We do not now sell or rent our list of customers to anyone.
If you would like to make sure we never sell or rent information about
you to third parties, just send e-mail to never@amazon.com.
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