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Answer the questions below as a way of examining how you deal with
conflict. The survey was designed by members of Jock
McClellan's 1993 class on Conflict Resolution. The questions are
based primarily on the methods recommended by Dudley Weeks in The
Eight Essential Steps to Conflict Resolution (Los Angeles:
Jeremy Tarcher, 1992), as well as on principles in Roger Fisher's and
William Ury's Getting to Yes ( Penguin Books, 1991).
_________________________________________________________
First, print the survey. Then use the print-out to rate each of the
following statements from 1 - 5 using the ratings below to
indicate how often you do as the statement says. Please write your
responses in the LEFT column of dashes. Answer the questions to
portray your most usual way of dealing with conflicts like those at home
or at work. Do not take long on any question. Give your initial
reaction. The more honest your answers, the more useful the results will
be. When you are through, go to the pages with instructions
for scoring and interpretation.
- Almost never
- Occasionally
- Half the time
- Usually
- Almost always
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1. |
____ |
/ |
____ |
I feel that conflict is a negative experience. |
2. |
____ |
/ |
____ |
When I resolve a conflict, it improves my relationship. |
3. |
____ |
/ |
____ |
I am afraid to enter into confrontations. |
4. |
____ |
/ |
____ |
I feel that in conflicts someone will get hurt. |
|
|
V |
____ |
|
5. |
____ |
/ |
____ |
When I prepare to meet to discuss a conflict, I
try to arrange for a mutually acceptable time and setting. |
6. |
____ |
/ |
____ |
I feel it is important where a conflict takes place. |
7. |
____ |
/ |
____ |
I try to make people feel comfortable when meeting with them
about a conflict. |
8. |
____ |
/ |
____ |
When I start to discuss a conflict with the other party, I
choose my opening statement carefully to establish positive
realistic expectations. |
|
|
A |
____ |
|
9. |
____ |
/ |
____ |
I state my true feelings when dealing with
conflict. |
10. |
____ |
/ |
____ |
During a conflict I ask questions to clarify a statement that
I'm not sure of. |
11. |
____ |
/ |
____ |
I try to be aware of how my negative and positive
self-perceptions influence the way I deal with a conflict. |
12. |
____ |
/ |
____ |
In conflict my reactions are based on how I think the other
party perceives me. |
|
|
C |
____ |
|
13. |
____ |
/ |
____ |
I feel that only my needs are important. |
14. |
____ |
/ |
____ |
I feel for a relationship to last, the needs of both parties
must be considered. |
15. |
____ |
/ |
____ |
In a conflict I strive to distinguish between real needs and
desires. |
16. |
____ |
/ |
____ |
In order not to harm the relationship, I may temporarily put
aside some of my own less important personal wants. |
|
|
N |
____ |
|
17. |
____ |
/ |
____ |
I share my positive attitude, hoping they will do
the same. |
18. |
____ |
/ |
____ |
I find it necessary to overpower others to get my own way. |
19. |
____ |
/ |
____ |
I am aware of the other person may need to feel in control of
the conflict. |
20. |
____ |
/ |
____ |
In a conflict, I believe there should be no upper-hand. |
|
|
P |
____ |
|
21. |
____ |
/ |
____ |
I find it easy to forgive. |
22. |
____ |
/ |
____ |
I bring up old issues from the past during a new conflict. |
23. |
____ |
/ |
____ |
When dealing with a conflict, I consider the future of the
long-term relationship. |
24. |
____ |
/ |
____ |
In conflict I try to dominate the other party. |
|
|
F |
____ |
|
25. |
____ |
/ |
____ |
I listen with an open mind to alternative options. |
26. |
____ |
/ |
____ |
I feel there is just one way to solve a problem. |
27. |
____ |
/ |
____ |
When dealing with a conflict, I have preconceived notions
about the other party that I am unwilling to let go of. |
28. |
____ |
/ |
____ |
I can accept criticism from others. |
|
|
O |
____ |
|
29. |
____ |
/ |
____ |
I feel that winning the war is more important than
winning the battle. |
30. |
____ |
/ |
____ |
I strive for a complete and genuine resolution of a conflict
rather than settling for a temporary agreement. |
31. |
____ |
/ |
____ |
When dealing with a conflict I have a pre-determined solution
to the outcome. |
32. |
____ |
/ |
____ |
I feel the need to control an argument. |
|
|
D |
____ |
|
33. |
____ |
/ |
____ |
If I had my way, I win, you lose. |
34. |
____ |
/ |
____ |
When in a conflict with someone, I ask them to explain their
position. |
35. |
____ |
/ |
____ |
I bargain to resolve conflict. |
36. |
____ |
/ |
____ |
At the end of a conflict, it matters to me that the other
person's needs have been met as well as my own. |
|
|
M |
____ |
|
37. |
____ |
/ |
____ |
I express anger constructively. |
38. |
____ |
/ |
____ |
In difficult conflicts, I would consider requesting a third
party facilitator. |
39. |
____ |
/ |
____ |
I overlook my partners anger in order to focus on the real
issues to conflict. |
40. |
____ |
/ |
____ |
I feel that it is okay to agree to disagree on specific issues
in a conflict. |
|
|
X |
____ |
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Using the same 1-5 scale above, how often do you feel you are
effective at resolving conflicts in a way that builds your long-term
relationship with the other parties?
___ 1 Almost Never
___ 2 Occasionally
___ 3 Half The Time
___ 4 Usually
___ 5 Almost Always
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'Even God is not ripe
enough to catch a women in love'
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