MARY GRACE M. SY

Lot 7 Block 8 Berlin Street,
Palmera Homes Phase IV,
Sta. Monica, Novaliches City, Philippines
Tel No: ++(632) 938 7542
e-mail address: mgrace_sy@yahoo.com
     

SUMMARY OF EXPERIENCE

Versatile Junior Quality Assurance Consultant, with specific talents in organizing and leading groups of employees. Knowledgeable about all areas of Quality Assurance, ISO 9001 Clauses, Quality Audits with extensive experience in obtaining and maintaining ISO 9001 certification.

EDUCATION

Mapua Institute of Technology, Manila. Philippines. Bachelor of Science in Electrical Engineering. Awarded in 1988.

 

PROFESSIONAL EXPERIENCE

Junior Quality Assurance Consultant & Lecturer

-Developed Quality Manual for the Administration Department of the University of Namibia. Conducted lectures for trainees.

-Renderered consultancy to different business operations, industrial processes & management systems.

Quality Assurance Manager

-Developed and implemented Quality Plan for the TELETECH Project.

-Functionally reports to the Alcatel Contracting Quality Director (France).

-Conducts Internal Quality Audits at regular intervals.

-Keeps the Director updated on the performance of the Quality System. ·

Quality Assurance Manager

-Established the Quality System for the company with respect to the ISO 9001 requirements.

-Served as an Internal Auditor to all the Departments.

-Responsible for obtaining the ISO 9001 Certification of Nesic Telecom within 10 months.

-Developed, implemented and maintained Quality Assurance Procedures, Documents, Training Courses and Quality Plans in line with the latest techniques and practices.

-Conducted Quality Audits at regular intervals.

-Resolved objectively and records reasons for any internal failures, i.e., non- conforming products or service.

-Coordinated with Lloyd's Register Quality Assurance (LRQA), Australia with regard to the company's certification, upcoming audits. ·

Production Supervisor

-Prime coordinator in the application of PS MARK LICENSE and Quality Certification of NIKON Electric Fans which was issued last March 1993.

-Conducted all the required tests to Electric fans to determine product's compliance with the relevant standards.

-Adopted PNS 134 Standards to the Quality Control Procedures on the manufacture of Electric Fans. Had successfully trimmed down the percentage of defects through a process improvement technique called, Redesign and Improvement through Analysis of Production Line (RIAL) and Quality Circles.

-Briefing lines by giving results of Production, Quality, Plan for the Month

- Analyzed problems based on 5M's -Man, Machine, Method, Material, Measurement.

 

TRAININGS

ISO 9001:2000 Draft Seminar, TUV /European Chamber of Commerce (Feb.1998)

Lead Assessor Training Course, PE Batalas Ltd., Parkhouse Wick Road, Egham, Surrey TW20 0HW, England (March 1996)

ISO 9000 Awareness, NEC Telecoms (Aug.1995) Motor Technology Seminar, Nikon Industrial Corporation (January, March 1995)

Seminar on 5 'S, Quality Circle Practitioners Associations, Inc. ( Nov. 1994)

First Nikon Supervisory Seminar, Nikon Industrial Corporation (July 1993)

Introduction to Total Quality Control,Nikon Industrial Corporation (April 1993)

Effective Human Relations Seminar, Nikon Industrial Corporation (Oct. 1992)

Fluke Calibration System/ISO 9000 Seminar, Nikon Industrial Corporation (Aug. 1992)

 

PROFESSIONAL MEMBERSHIPS

Licentiate of IQA - Institute of Quality Assurance(IQA), U.K.

Associate Member - The Institute of Management, U.K.

 

INTERESTS

Openwater Scuba Diver - Professional Association of Diving Instructors (PADI) One Star Technical Diver

C.M.A.S. World Underwater Federation

 

PROFESSIONAL LICENSE

Registered Electrical Engineer - License Number 22075, Professional Regulation Commission, Philippines

 

REFERENCES - Available upon request.

Back