Email:
tmoon75@hotmail.com
Homepage:
www.oocities.org/Tokyo/Ginza/2326
Responsible for diagnosing company's computers, network, and printers Responsible for setting up and working with networking environment Provided hardware and software end-user support to internal and external orgnanizations End-user support & troubleshooting for a variety of applications, including MS Office 97/2000, TCP/IP, all versions of Windows (3.11, 95, 98, NT 4.0) Supported users on computer-related questions of network, faxing, local and Internet E-mail/outlook Supported on-site post-installation administration of server Exercised understanding of fundamental personal computer setup, upgrading, and troubleshooting, installing software and various hardware components Set-up and used variety of communications and Internet-related applications Functioned as office "software troubleshooter" for database, word processing, DOS/Windows setup Command of word processing, database, and spreadsheet programs Responsible for locating and purchasing components for repairs and new systems Responsible for writing up reports, quotes and sales of new systems Maintained company's computer inventory Trained others on use of e-mail, Web browser, and TCP/IP network interface programs Responsible for daily administration of company's server Supervised and trained 2 personnel for administration of company's server Administrated Microsoft Exchange and Outlook for configuration of Mail router Set up router to distribute documentation to internal and external organizations Administration of Novell 3.11 and 3.12 Netware Clients on file server Responsible for network security and testing Upgraded 486 machines to new Pentium technology Performed system upgrading from Windows 3.1 to 95 to 98 Upgraded all memory from 16MB to 64MB Planned project for desktop conversions and Internet e-mail design Installed 17 network workstations, network/local printers, and migrated operating systems to Windows NT 4.0 Installed and configured Novell and Windows network software Installed category 5 wiring through company's computers and server Loaded and configured NT client and Outlook Client Migrated NetWare v1.1 server to NetWare v3.1 Implemented ARCserve 6.61 as the backup mechanism for the company's server Troubleshooted and repaired network connectivity problems Installed and configured company server to distribute documentation to internal and external organizations Managed different user ID's for individual and permissible rights to modify certain documents and files Responsible for building and upgrading new computers from components, and installing software and memory management tools Developed Microsoft Access databases that parsed scheduling information for EIIA's 1999 Seminar for over 200 Colleges, Universities, & Vendors Updated and created company Access databases for large mailings, risk management/insurance liability plans Working as a web master and creating & updating a full corporate web site for EIIA Monitored and maintained company e-mail server Worked as a computer systems manager for technical support and supported a staff of fifteen Provided complete technical support to end-users from network connectivity to printing End-user support & troubleshooting for a variety of applications, including MS Office 95/97, TCP/IP, all versions of Windows (3.11, 95, NT 4.0) Extensive MS Windows 95 troubleshooting, Unix-and Access based database queries Experienced in handling hardware conflicts and software problems Corrected procedures for solving Access database corruption issues Created and expanded databases, loaded from back-ups Provided stored procedures and triggers, added user logins, performance and tuning issues and other database administration duties Created and implemented MIS procedures for operations, Help Desk, and corporate user support Provide specialized graphic application support and training, audio and video hardware support and integration. Tested new specialized hardware and software tools Created presentations and marketing proposals through image composers and windows-based art-design programs Programming in C, Computer Architecture, Systems Software, Computer Analysis Digital Systems
C, C++, Pascal, Assembly Language, JAVA, HTML Proficient skills in HTML & web page designing Office - Windows, DOS, UNIX, TCP/IP, Word, Excel, Access, WordPerfect, Lotus 1-2-3, PowerPoint, Quattro Network - Novell, NT, ARCserve 6.61 Art Design - Publisher, Harvard Graphics, Adobe & Corel Photoshop/Draw/Paint, Microsoft Image Composer Web Design - FrontPage, Dreamweaver, Active Server, PagePlus Netscape, Microsoft Network, Internet Explorer, America Online Installation of: CD-ROMs, modems, video/Ethernet/sound cards, memory upgrades, disk drives, motherboards, CPUs, tape drives Strong skills with technical machinery, such as audio/visual equipment Coordinate major projects and activities to serve the community Manage the financial planning and maintain balance of the account Manage the financial planning and maintain balance of the account
