|
Summary: |
Demonstrated project management skills:
- Managed the transition from the AC team to the Gateway team of all the tasks related to the system test function of the OaD project
- Managed the IT portion of bank branch openings and relocations
- Knowledge of Microsoft Project
Software QA and Application Support Manager with a total of 6 years experience in software QA combined with overall 15 years experience in the Information Technology field.
Database development experience: Access, Paradox (DOS based), Dbase IV (DOS based), IBM's AS.
CM Experience – maintained version control using SourceSafe, performed software product builds, and created .EXE files for test and product releases.
Conducted Focus Group Studies
|
|
Employment |
3/2000 – Present Golfsat.com San Diego, CA
Quality Assurance/Application Support Manager
Built a QA test team consisting of 1 leads and 4 testers and developed eCommerce Test Processes.
Built a Software CM organization and developed eCommerce SCM Processes.
Built the Application Support team tasked with quick fixes and enhancements to the Golfsat.com site.
- Created and updated our Groups' Project Plan for the first major project release.
- Planned the resources to cover both the One and Done and the rest of the QA supported projects.
- Acquired the ownership of the test environment.
- Became involved in the build process.
- Became part of the Change Control Board.
- Took on the defect management for product test.
- Create and distribute the script metrics.
Additionally, took on the coordination of the ISD certification.
6/1999 – 3/2000 Gateway, San Diego, CA
Quality Assurance Test Manager
Built a QA test team consisting of 2 leads and 8 testers and developed eCommerce Test Processes.
Managed the transition and subsequent execution of the test function for the One and Done project:
- Created and updated the Project Plan for the transition.
- Planned the resources to cover both the One and Done and the rest of the QA supported projects.
- Acquired the ownership of the test environment.
- Became involved in the build process.
- Became part of the Change Control Board.
- Took on the defect management for product test.
- Create and distribute the script metrics.
Additionally, took on the coordination of the ISD certification.
1/1999 – 6/1999 StellCom Technologies Inc. San Diego, CA
Sr. Test Engineer
My responsibilities included all phases of testing and CM work on the new auto collision estimating software.
- Formulated the test plan and checklists.
- Developed automated test scripts.
- Coordinated software builds and created installation program scripts.
- Conducted in-depth data testing, analysis, and validation.
9/1995 – 12/1998 PersonaLogic Inc., Division of AOL, San Diego, CA
Sr. QA Engineer
As QA Lead on the Internet based Mutual Funds, Cars, Colleges, Cities, and Gifts Decision Guide products:
- Formulated test scripts and procedures.
- Conducted in-depth data testing, analysis, and validation. Designed Microsoft Access queries and macros. Researched missing and invalid product content data.
- Tested functionality and design of the current HTML and Java based products, as well as the Visual Basic prototypes against release specifications.
- Produced Product Version Release Recommendation management reports documenting product status, outstanding issues, any inherent risk, and next version requirements.
- Using Microsoft Access, developed a bug tracking tool for problem documentation and management.
- Interfaced with product management, software development, database development, and graphics departments when assigning problems and following up on resolution.
- Used Microsoft SourceSafe version control to verify version status and identify code changes.
- Conduced focus group studies.
- Participated in the recruitment process of new QA employees.
1993 - 1995 Computer Intelligence La Jolla, CA
Data Analyst
Retrieved and analyzed historical computer market data including sales, install base figures, inventory, etc.
Compiled reports forecasting computer market trend.
Designed and conducted training presentation on the Market Model product.
1985 - 1989 Central Savings and Loan, San Diego, CA
Data Systems Supervisor, Department of MIS
Managed Central’s mainframe computer network of 50 branches, ATMs, and loan servicing including:
- Detailed planning and execution of branch openings and relocations which entailed managing dedicated phone line installations, electrical requirements, new hardware procurement and installation, ATM installation, and appropriate software changes
- Employee supervision
- System metrics reporting
- Maintenance contract negotiations
- System troubleshooting and repairs
- Network operations supervision
|
|
Education |
University of California, San Diego, Revelle College La Jolla, CA
BA in Psychology
Minor in Philosophy
- Conducted experiments as part of behavioral research.
- Studied specific interviewing techniques.
- Required courses included:
Calculus, Physics, Computer Programming, Statistics, Chemistry, and various Humanities and Philosophy courses. |