Confidence and the Names of the Respondents and the Companies would not be Released.
The Data Generated through the Questionnaire would be Analyzed and Reported on Group
Basis Only.)
1. ORGANIZATIONAL DETAILS
(a) Name of the Organization *___________________________________________________
(b) Industry *_________________________________________________________________
(c) Total Number of Employees___________________________________________________
(d) Total Sales Turnover in FY2001 (in Rs. Crores)___________________________________
(e) Approximate Number of Computers in the Organization_____________________________
2. DETAILS OF THE RESPONDENT
(a) Name * Mr. / Mrs. /Ms. _____________________________________________________
(b) Designation *__________________(c) Department *_______________________________
(d) Address_______________________(e) City / Town_____________ (f) PIN Code_______
(g) State_____________ (h) Phone *( )________________(i) Fax ( )__________________
(j) E-mail *_________________________(k) Web-site________________________________
3. VALUE OF INFORMATION TECHNOLOGY
(tick the option that corresponds to how much you agree or disagree with the following statements)
Online
Questionnaire
Support Business Strategy of the Organization *
(b) Information Technology is Important for
Competitive Advantage of the Organization *
(c) Your Business is Vulnerable to Successful
Implementation of IT Investments *
Cost Center Value Center
(e) Rank Following Benefits from Information Technology in Order of Significance to Your Organization (the most significant is ranked 1 followed by 2, 3 & 4 in order of decreasing significance) *
# Automation and reduction in human effort
# New ways of managing and support to management
# Exploiting competitive advantage
# Restructuring business and operations (e.g. BPR)
(f) Which among the Following Benefits are Significantly Influenced by Investments in Information Technology (check more than one boxes if applicable) *
# Improvement in profit margins vis-a-vis competitors
# Increased market share
# Differentiation in new products and services
# Reduced buyer & supplier power
# Increased swithching costs for customers & suppliers
# Reduced search-related costs for the organization
# Benefits in first mover effect
# Integration with company strategy
# Leverage of organization's intrinsic strength
# Others______________________________________
4. HISTORICAL DATA ON INVESTMENTS IN INFORMATION TECHNOLOGY BY THE ORGANIZATION (in Rs. Lakhs)
(a) Total IT Investments in FY2001_______________________________
(b) Total IT Investments in FY2000_______________________________
(c) Total IT Investments in FY1999_______________________________
(d) Total IT Investments in FY1998_______________________________
(e) Total IT Investments in FY1997_______________________________
(f) Total IT Stock (Asset Value) at the End of FY2000_________________
5. MEASUREMENT OF INFORMATION TECHNOLOGY VALUE
(a) Is Information Technology value measured in your organization (check one of the following) *
Yes No
(b) Value Measures used by your Organization are (check one of the following) *
Strongly Reliable Fairly Reliable Partially Reliable Unreliable
(c) Metrics or Methodology used to Measure IT Value (check more than one boxes if applicable) *
Return on Investment (ROI) Payback Method Net Present Value (NPV) Total Cost of Ownership (TCO) Internal Rate of Return (IRR) None Specify if any Other______________________________
(d) Factors Considered while Evaluating IT Value (check more than one boxes if applicable) *
Costs and Expenses Productivity External Customer Satisfaction Soft Benefits Uptime Revenue Specify if any other Factors________
(e) How do you Obtain Cost Estimates on IT Investments? (check more than one boxes if applicable) *
Vendor Supplied From Internal Know-how Use Consultants Other______________________
(f) Measuring IT Value is a Requirement for (check more than one boxes if applicable) *
All New IT Initiatives Specific Projects For Overall IT For both Specific Projects as well as Overall IT Do not Measure IT Value for Overall IT or Specific Projects Other_________________________
(g) Specify Average Time Period of Evaluating IT Value (check one of the following) *
Less than a Month Monthly Quarterly Half-yearly Yearly or more than a Year
Thank You For Your Co-operation
