đHgeocities.com/csit101/Lecture14/Page3.htmlgeocities.com/csit101/Lecture14/Page3.htmlelayedx ŽŐJ˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙ȀŒ…OKtext/html€'9n…˙˙˙˙b‰.HMon, 06 Dec 1999 19:37:53 GMTMozilla/4.5 (compatible; HTTrack 3.0x; Windows 98)en, * ŽŐJ… Technology and Organizations

Technology and Organizations

 


New Products
New Enterprises
Better Customer Service

 

Technology introduces new ways businesses can compete with each other.

  1. New Products
    1. Technology creates products that operate faster, are priced cheaper, and are often of better quality. 
    2. Example: Merrill Lynch's bank cash management system
      • Combine information on a person's checking, savings, credit card, and securities accounts.
      • Automatically sets aside "idle" funds into interest-bearing money market funds.
            
  2. New Enterprises
    1. Internet service providers help businesses become immediately productive. Web sites can be developed through many Internet service providers.
    2. Many small companies specializing in Web site development have sprung up.
    3. Large organizations employ specialists called Webmasters to provide them with Web development.
        
  3. New Customer and Supplier Relationships
    1. New technologies allow businesses to serve customers' needs more quickly and efficiently.
    2. Example: Federal Express tracking system.

      • Package numbers are scanned into the company's information system
      • Packages are tracked from pickup point to destination.
      • Customers can be informed quickly of the exact location of their package as it travel toward its destination.

  

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