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Home > North America > United States > inactive > Webwide ISP > reviews > read
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Web Wide ISP rocks
Phil Quagliariello Dec-7-02 12:18	WW ISP is great. I signed up and within 5 minutes I was online. Great Real time customer service online. After terrible experience with Talent Group (don't sign up!!), WWISP is refreshing, and for $6.95 a month you can't beat it.
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tech support asleep!
sim50 Dec-31-02 15:38	I have been cruising for a new ISP, so went to WWISP's signup page. Since I had questions not anwered there, like, what kind of speeds can I expect with my V.92? is tech support available by phone?, and, etc., and even though I waited a lengthy time, I never received a response. Live Instant Help? I think not. They must have been asleep! I have always had immediate help by phone with any ISP I've had, so what do people do when they need help with WWISP? If they normally answer promptly, what does one do when there are connectivity issues? I sent an e-mail to the address posted on this site to ask my questions, but it was returned with the message that the user was unknown. With this many problems all ready, I can't wait to sign up to experience the difficulties I would have then! You get what you pay for, comes to mind.
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look it on Sep. 11th
guest Sep-11-02 16:51	http://www.webwideisp.com/signup/
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has anyone tried this isp yet?
sam Sep-10-02 12:00	has anyone tried this isp yet?
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dot1web?
Worm Jan-11-03 23:54	Ya, its great if you like worthless crap. Tried it and don't like it. Best of luck!
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So far so good
ardey Nov-13-02 19:57	Just started using Dot1web. Service is good. Email is not very receptive to graphics. Don't know why.
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WEB ISP
AC Oct-12-02 18:40	We are currently using the WEB ISP service it's a part of the dot1web company. The first month was reduced to 5.95 for new members when we joined, don't know if it is still that price now though. I had some trouble getting online at first. The customer service was so amazing though. I wasn't even mad about the small problems getting set up- it was not even an issue to me in the end. They gave me a toll free number, I talked to the reps a couple of times and both times they answered on the first ring. I had never gotten good service from the high priced ISP's I had in the past so this was a shock....In the end what it boiled down to was my DUN from good old oh so predictable Microsoft (can you tell I like windows-not) speaks a different language that the DUN WEB ISP developed to connect to their network. No biggie, small file to download and away I went cruising the internet. I also like their DUN tool because if a new number comes available to dial up to I can click a button and keep up to date on them. I have yet to not get online with the first attempt. Connections are excellent where I have just built my house I am impressed....I figured the distance from the CO and likely bridge taps to get out in my neck of the woods would be a connection nightmare. Not the case. I guess both are better than one would expect to get such reliable connections. I would recommend.
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No DUN - Webwideisp software mandatory
Guest8z8 Aug-30-02 12:17	30 August 02 FYI: Emailed customer service at CSR@lowestbidscorp.com (Lowestbids is parent company) Asked if their software was mandatory. Their reply, "Our software is a mandatory requirement." According to their FAQ, their software is 60mgs by download or disk.
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NOT 60 MEGS!!! - THAT WOULD BE CRAZY
RENTALBEAN Dec-10-02 13:09	THE SOFTWARE IS NOT 60 MEGS. IT'S ACTUALLY ABOUT 5 AND HAS NO ADVERTISING SPYWARE!
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Conflicting Infomation Regarding Software
Boz Sep-3-02 09:44	Based on this "Live Instant Help" conversation of 26 Aug 2002, the software is NOT required: Kevin_CSR: hello boz... Kevin_CSR: welcome to the .1web network Boz: Hi. If I sign up for your service, do I have to use the software, or can I set up the connection manually? Kevin_CSR: i think a few people have just used connection wizard to connect ot our service... Kevin_CSR: but we will only support our software Kevin_CSR: so i you can do both... Boz: Okay, I just wanted to make sure that it was acceptable to NOT use the software, understanding the support is limited to the software. Boz: Thank you. Kevin_CSR: okay I guess before anyone signs up, this information needs to be reverified!
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