| Problem Solving Worksheet | ||
| Brainstorming | Decision | |
| 1. Problem Recognition | ||
| Identify if the problem is technical or communication orientated. Then identify the symptoms by researching the methods. | ||
| 2. Problem Labeling | ||
| Identify and label sides of conflict. Always define both sides of conflict. | ||
| 3. Problem Cause and Analysis | ||
| Get to the root cause of the problem, move away from the symptoms | ||
| 4. Optional Solutions | ||
| Define five to ten solutions and rate them | ||
| 5. Decision Making | ||
| Choose the best solution of the top three discussed in optional solutions. | ||
| 6. Action Planning | ||
| Get the decision implemented correctly and evaluate | ||
| 7. Evalutate | ||
| if problem is not solved move back to step five and choose another solution. Continue loop until problem is solved. |