Problem
Solving Worksheet |
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Brainstorming |
Decision |
1. Problem Recognition |
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Identify
if the problem is technical or communication orientated. Then identify the symptoms by researching
the methods. |
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2. Problem Labeling |
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Identify
and label sides of conflict. Always
define both sides of conflict. |
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3. Problem Cause and Analysis |
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Get
to the root cause of the problem, move away from the symptoms |
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4. Optional Solutions |
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Define
five to ten solutions and rate them |
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5. Decision Making |
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Choose
the best solution of the top three discussed in optional solutions. |
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6. Action Planning |
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Get
the decision implemented correctly and evaluate |
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7. Evalutate |
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if
problem is not solved move back to step five and choose another
solution. Continue loop until problem
is solved. |
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