RESUME OF BONG TECK KEIN E404, Sri Tanjung Apartment, Bandar Puchong Jaya, 47100 Puchong, Selangor Darul Ehsan, Malaysia. Tel : +603 8076 2358  Mobile : 012 684 3893 Email : dyomega@yahoo.com
	PERSONAL DETAILS Date of birth            : November 18, 1977 Place of birth           : Kuching, Sarawak Race                       : Mixed (Chinese & Bidayuh) Nationality               : Malaysian Gender                    : Male Marital status           : Single NRIC No.                : 771118-13-6137
			EDUCATION AND TRAINING 1990 - 1993                : Sek. Men. Ker. Lake, Kuching 1993-1995                  : Sek. Men. Teknik, Kuching                                    Office Management, SPMV Full Certificate 1996                          : C.A. Training Services                                    Diploma In Banking 1998                          : Pusat Komputer & Bahasa Prestasi                                   Certificate in Information Technology 18 & 19 April 2000     : Basis (M&A) Services Sdn Bhd                                   Telephone Debt Collection Effective Techniques & Strategies to Chase Debts For                                    Quick Recoveries. June 2000 - Nov 2002 : Binary College                                 Diploma in Business Management (Major in Marketing)                                    ( Human Resources, Sales, Accounting, Business English, Business Managment,                                       HTML, Marketing and Office Management) Computer literacy        : Working knowledge of Dbase, Lotus 123, WordStar                                    Microsoft word, Excel, Pascal and Pastel (A/C package) Skills                          : Typing (45 w.p.m.), Internet EMPLOYMENT 1995 - March 1997   : Leonora Bain, Johor Bahru                             : Sales & Marketing Co-ordinator Reporting to Sales & Marketing Manager.  My responsibilities are to handle customer inquires, company demonstration schedule compilation of brochure, data, report and follow up all sales and marketing issue and admit job. Required to expand the core business by prospecting for new customers.Responsible to expand sales turnover and increase market size and brief product knowledge to consumers. April 97 - Aug. 99  : Pearl International Hotel                          : Guest Service Assistant  (Part Time) To handle guest checking in, checking out, reservation and attend to queries and complaint from guest.  To assist guest in flight confirmation and giving other information to guest. Sept. 97 - Now     : Primerite Sdn Bhd                            : Customer Service Cum Credit Officer To povide customer service and advise on all current customer. Establish good client relationship and collection of outstanding account.  Build and manage client account relationship. Monitor and address customer complaints.To work closely with customers through phone contact and visits to meet the company's collection objective.