Vanessa N. Griswold

4576 Delancy Drive Yorba Linda, CA 92886 714.524.9112

Work History:

8/2000 - Present     BKM Total Office         Sr. Account Coordinator         Tustin, CA

Service client needs from planning to completion. Specify and quote product for over 300 manufacturers, convert and track orders, estimate labor, set up delivery and installation. Resolve discrepancies, communications hub for operations, vendor, sales, accounting, and clients.

2/2000 - 8/2000         One Workplace         Technical Support                     San Francisco, CA

Provide technical support for 350+ employees. Configure and maintain machines for staff, administer and train new users of company policies, company databases (Hedberg and Commence), Outlook 2000 training for 150+ users. Created and implemented user rights and new user information packets, and on-line demos

8/1998 - 2/2000         One Workplace         Sr. Account Coordinator            San Francisco, CA

Service client need from planning to completion. Specify and quote product for over 300 manufacturers, convert and track orders, estimate labor, set up delivery and install manage projects for large clients. Resolve discrepancies, communications hub for operations, vendor, sales, accounting and client.

11/1997 - 8/1998         Wells Fargo Bank   Administrative Assistant             San Francisco, CA

Support Sr. VP of Risk Management for Consumer DDA accounts. Managed office of 150 employees, some Payroll and HR management. Planned and managed moves, furniture, equipment, procurement. Maintained budget and balanced GL lines.

8/1996 - 11/1997         Wells Fargo Bank     Express Agent                             Santa Ana, CA

Customer service for Consumer DDA accounts. Research and resolve customer issues, provide information on bank policies and procedures for several areas of the bank. Direct customers to appropriate solutions and recognizing areas of opportunity to cross sell other products and services to the account holder.

2/1994 - 8/1996             Aroma Italiano Coffee House Manager                     Orange, CA

A full service coffee house and catering service. Servicing customers, in house and off site catering. Employee supervisor including schedule planning, payroll maintenance, corrective action, hiring and termination of employees. Payroll, AP and stock management. Booking entertainment and advertising for upcoming events and catering services.

Rancho Santiago College Orange, CA

1996 - Emergency Medical Technician

Currently - General Education towards University Transfer

Activities:

CPR Instructor - Contra Costa County Red Cross

Guide Dog Puppy Raiser/Trainer - Guide Dogs For The Blind San Rafel, CA