Purpose: This series of courses have been designed for people who wish to work in Manufacturing and Engineering industry or related service industry, and who want to complete a short course in Quality Management, Maintenance Management or Engineering Project Management without having to complete a full Diploma or Advanced Diploma in the relevant discipline. The courses will develop the skills and abilities (depending on course selected) necessary to:

(a) interact effectively with individuals and small groups (i.e. to work within a team),

(b) effectively apply proven quality assurance and quality control techniques to international standards of best practice.

(c) participate in planning quality and continuous improvement processes,

(d) effectively apply maintenance management techniques to organise maintenance programs

(e) assist in maintaining a safe and equitable work environment

(f) utilise engineering project management techniques to organise the supervision and installation of any engineering related project and

(g) apply technical knowledge to project management and contract operations.

General Information: These courses are based on National Modules. A full module is of 36 hours (nominal) duration. Some subjects are full modules, some are half modules, and some subjects are one and a half or two modules, depending on nominal duration. The modules are arranged in various "banks". You can tell which bank a module comes from by it's prefix number. Each subject has two numbers - a NSW TAFE number (for example, 1741D) and a National Module number ( for example, EA043). The banks are:

NBB - National Broad Based - these generally are introductory modules.

EPC - Engineering Production Certificate - These are modules that lead to an Operator Certificate. NBB modules are included in the EPC bank.

NMEC - National Metals & Engineering Certificate - "trade" modules. Some modules are in both the NMEC bank, and the EPC bank. NMEC modules have prefixes like NE01 (electrical) and NM01 (metals).

NCS - National Communication Skills - a range of communication skills modules to suit technician and management level staff.

NGMS - National Generic Management Skills - a range of management skills modules to suit technician and management level staff.

EA - Originally designated as Advanced Certificate Modules and Certificate III/IV modules.

EB - Originally designated as Associate Diploma, Diploma and Advanced Diploma Modules but can be counted toward an Advanced Certificate or Certificate III/IV modules.

Outcomes: Modules are arranged in outcomes. Outcomes are things you can do after completing the module (that you couldn't do before). Because modules are arranged in outcomes, the duration of a module (36 hours) is the time taken for an average student.

Competency Based Training (CBT): Module outcomes are expressed in terms of competencies - the performance of a particular thing. This means "doing" things, not just "knowing about" things.

Recognition for Prior Learning (RPL): This means being given credit for skills you already have. There are some limitations on this recognition (see Entry, below).

Duration: To complete a Statement of Attainment in Quality Management you need to complete (or be exempted from) a total of 180 hours of study. This will normally take 6 months of part time attendance of 10 hours per week. Flexible delivery mode is available on request.

Entry Requirement: There are no formal educational requirements for this training program. For some modules you must have specific skills before commencement. This could mean having to complete some pre-requiste modules.

To complete the Statement of Attainment in Quality Management you must:

1741B (EA041) Quality Control Systems (36 hours)

1741D (EA043) Quality Improvement Teams (18 hours)

1742C (EB040) Quality Control and Computing (18 hours)

1742D (EB041) Quality Manual Development Writing (36 hours)

1750D (EB543) Quality Function Deployment (54 hours)

1750QA (EA045) Quality Concepts (18 hours)

1750QB (EA046) Customer Focus (18 hours)

1750QC (EA047) Quality Improvement in the Workplace 36 hours)

1750QD ((NQ04) Advanced Quality Concepts (36 hours)

1750QE (EB036) Quality Management Systems (36 hours)

1750QF (EA048) Internal Quality Auditing (18 hours)

1750QG (EB034) Monitoring Variation (36 hours)

1750QH (NQ08) Statistical Quality Control (36 hours)

1750QJ (EB033) Financial Evaluation of Quality (18 hours)

1750QK (EB035) Planning and Management for Quality (36 hours)

1750QL (EB032) Auditing Supplier Quality (36 hours)

1741A (EA000) Basic Statistics (18 hours)

7757B (EA050) Engineering Computing (36 hours)

7793T (NBB02) Occupational Health and Safety (18 hours)

Duration: To complete a Statement of Attainment in Maintenance Management you need to complete (or be exempted from) a total of 180 hours.

This will normally take 6 months of part time attendance of 10 hours per week. Flexible delivery mode is also available on request.

Entry Requirement: There are no formal educational requirements for this training program. For some modules you must have specific skills before commencement. This could mean having to complete some pre-requiste modules.

To complete the Statement of Attainment in Maintenance Management you must:

7757Y (EA602) Maintenance Systems (36 hours)

7759V (EB600) Maintenance Management (54 hours)

1742E (EB071) Project Management (36 hours)

1742F (EB073) Project Planning (18 hours)

1742S (EB023) Introduction to Financial Management (54 hours)

1750F (EA560) Manufacturing and the Law (36 hours)

7757Z (EA600) Computer Aided Maintenance (36 hours)

7758G (EA763) Vibration Monitoring, Condition Analysis and Control (36 hours)

7759T (EA601) Maintenance Process Planning (36 hours)

7759W (EA603) Preventative Maintenance (18 hours)

7760Z (EA071) Planning, Estimating and Costing (18 hours)

7761K (EA040) Occupational Health and Safety For Supervisors (18 hours)

7765C (EA090) Fault Finding and Diagnostic Skills (18 hours)

1741A (EA000) Basic Statistics (18 hours)

7757B (EA050) Engineering Computing (36 hours)

7759Q (EA002) Engineering Maths A (36 hours)

7759R (EA003) Engineering Maths B (36 hours)

7793T (NBB02) Occupational Health and Safety (18 hours)

Duration: To complete a Statement of Attainment in Engineering Project Management you need to complete (or be exempted from) a total of 180 hours. This will normally take 6 months of part time attendance of 10 hours per week. Flexible delivery mode is also available on request.

Entry Requirement: There are no formal educational requirements for this training program. For some modules you must have specific skills before commencement. This could mean having to complete some pre-requiste modules.

To complete the Statement of Attainment in Engineering Project Management you must:

1742E (EB071) Project Management (36 hours)

1742F (EB073) Project Planning (18 hours)

1742S (EB023) Introduction to Financial Management (54 hours)

1750F (EA560) Manufacturing and the Law (36 hours)

6029J (NE135) Estimating and Management Principles (36hours)

7757N (EB076) Introduction to Environmental Management (54 hours)

7760Z (EA071) Planning, Estimating and Costing (18 hours)

7761AB (EA104) Estimating, Tendering and Contracting (36 hours)

8979H (EA025) Negotiation Skills (20 hours)

8979S (EA021) Dealing With Conflict (20 hours)

1741A (EA000) Basic Statistics (18 hours)

7757B (EA050) Engineering Computing (36 hours)

7759Q (EA002) Engineering Maths A (36 hours)

7759R (EA003) Engineering Maths B (36 hours)

7793T (NBB02) Occupational Health and Safety (18 hours)

A suitable choice of modules are available to students in these courses. Granville will not offer all the modules. The choice of modules will depend on your chosen course and your work skill requirements. The notes below describe modules in various study areas.

There are a very large number of quality management modules in the national banks. Colleges will probably choose to run combinations of modules that address the following needs:

1750QA Quality Concepts: An introduction to the Quality Management field for people who have little prior contact with formal quality courses. Includes the seven tools of TQC with practical applications. These tools (check sheets, histograms, Pareto charts, control charts, scattergrams, Ishikawa diagrams, brainstorming, etc.) have been added to over the years, and quality improvement teams now have a considerable array at their disposal.

1750QB Customer Focus: You will learn to apply techniques to focus on what the customer requires and needs. This module will explain the difference between internal and external customers, how to deal with problems and complaints, how to plan services, what bench marking is and how to listen to the "voice" of the customer.

1750QC Quality Improvement in the Workplace: Provides knowledge and skills for participating in individual and team based quality improvement activities in the workplace.

1750QD Advanced Quality Concepts: Consolidates knowledge of quality management and practical skills in identifying and responding to customers and in team based methods of quality improvement.

1741B Quality Control Systems and 1750QE Quality Management Systems: Most organisations are now committing themselves to certification to the ISO 9000 series of standards. These standards require the development of a quality manual, quality plans, and other documents. This module will show you how to generate the appropriate documents, how to apply quality management systems, and how to obtain and retain quality certification.

1750QF Internal Quality Auditing: Explains the audit function within a Quality Management System and develops skills for planning, organising, conducting and reviewing and internal quality audit.

1750QG Monitoring Variation: Provides the knowledge and skills to identify, describe, and analyse variation within processes, products and services.

1750QH Statistical Quality Control: You will learn to select and apply statistical methods for the control and improvement of quality.

1750QK Planning and Managing for Quality: You will learn to analyse , plan and manage the deployment of quality requirements from design/development through to service or product delivery.

1750QL Auditing Supplier Quality: You should be able to develop the theoretical knowledge and practical skills for planning and reporting audits of suppliers' Quality Management Systems and Quality Plans for specified products services or processes.

1741D Quality Improvement Teams: Enables you to operate in Quality Improvement teams and apply quality improvement techniques including Quality Circles, Quality Audits and Rotational Techniques.

1742C Quality Control and Computing: You will be introduced to computer software for all aspects of quality control and quality assurance. You will learn also how to use it for practical examples of typical industrial or service applications.

1742D Quality Manual Development Writing: After completion of this module you should be able to compile and write a complete quality manual to suit the ISO9000 Standards. Together with 1741B and 1750QE this will form the basis of a good Quality Management System for any organisation.

1750D Quality Function Deployment: Understand the "Voice" of the customer and apply the "seven new tools" of Quality Management to develop and implement a new product, process or service. you will also learn how to remove non value adding processes and about non value adding process variation.

7757Y Maintenance Systems: You should be able to select, implement, monitor and evaluate the appropriate Maintenance Systems to suit a range of industrial applications.

7759V Maintenance Management: Describes maintenance theories used in industry, including the objectives, strategy, tools and techniques that will assist in the effective management of a maintenance department. You will also learn how to carry out an audit of a maintenance department.

7757Z Computer Aided Maintenance: Learn how to select and implement appropriate maintenance software for a range of engineering applications. These computerised maintenance systems will enable and include the cataloguing of plant items, forecasting preventative and predicting maintenance, and the generation of plant history and maintenance costs.

7759T Maintenance Process Planning: Details how to plan and schedule all maintenance work using both manual techniques and computer project management software.

7759W Preventative Maintenance: Shows how to describe various maintenance systems currently used in industry, to carry out an audit of plant machinery and equipment, and to plan, implement and review a Preventative Maintenance Program.

7765C Fault Finding and Diagnostic Skills: To enable you to perform systematic fault isolation through the application of diagnostic techniques.

1742E Project Management: Explains the principles and concepts of project management, as related to a specific project or process, including typical documents required and procedures associated with commissioning and finishing a project and to draw up a Critical Path Method network for this project or process. You will also be introduced to contract management techniques.

1742F Project Planning: Details how to produce production control bar chart schedules to enable efficient monitoring of a project. Introduces tender documents, estimating methods, production visual monitoring system schedules, forecasting and control methods.

7760Z Planning, Estimating and Costing: Enables you to apply the fundamental principles and concepts associated with planning, estimating and costing to the preparation and interpretation of tender documents, cost estimates and the reporting of actual versus estimated project costs.

8979H Negotiation Skills: Develops effective communication in negotiating. Assists with working on projects in actual practical site conditions in the real world.

8979S Dealing With Conflict: Develops skills to deal effectively with conflict in the workplace. Assists with strategies to deal with all forms of conflict in project work.

7759N Introduction to Environmental Management: You will learn to describe the key areas of environmental management and plan for the implementation of the environmental process applicable to a given enterprise's needs. Looks at ISO14000 environmental standards, waste management and legislation applicable to the environment.

1742S Introduction to Financial Management: Enables you to understand and describe the processes of financial management in an enterprise. Allows you to perform relevant calculations , understand and read financial reports and prepare relevant budgets for any enterprise.

1750F Manufacturing and the Law: Analyse workplace situations for relevant legal implications, formulate appropriate management responses and controls, and implement those responses and controls. Topics covered are the legal system, business structures, contract law, sale of goods law, industrial relations, legal work acts, workers compensation, and anti discrimination.

One last thing: This information is as correct as we can make it, but it is subject to change without notice. There are many combinations and permutations of modules available; the selection depends on your interest and path of study. If in any doubt you should discuss your intended enrolment with the Head Teacher of Industrial Engineering at Granville.