Our soaps will keep up to 1 year but are best used within 6 months.
Is this soap safe for babies and people with sensitive skin?
All of our soaps have more beneficial oils than commercial bars. We suggest you
choose a soap that is uncolored if you are worried about allergic reactions. We use
only 100% organic and natural ingredients with no synthetic dyes or preservatives and
have had no negative comments from our customers during our 3 years in business.
Are your soaps biodegradable?
Yes, they are completely biodegradable as only natural ingredients are used.
Why is your soap softer than commercial soap?
The glycerin content of handcrafted soap is many times that of commercial soap
(handcrafted contains 25% glycerin) and therefore full of moisture for your skin and
hair. Glycerin is soft. If you can make a dent in the edge of a handcrafted bar of soap
you know it is rich in glycerin.
How do I make my soap last longer?
Avoid letting water from showerheads stream onto the soap. Keep dry after use by
setting on it's edge or in an elevated soap dish where it can drain. If you wish to store
your soap before you use it, store in a dark, dry place like a linen closet or drawer.
Do you make custom soap and wedding favors?
Yes, we do. Please email us for more information.
Do you make custom gift baskets?
Yes, we do. We have been custom designing baskets of all types for many years for all
types of customers - bridal showers gift baskets, wedding gift baskets, Valentine gift
baskets, anniversary gift baskets, birthday gift baskets, Christmas gift baskets, Mother's
Day gift baskets, Father's Day gift baskets, Easter baskets, Baby Shower Baskets, Get
Well gift baskets, House Warming gift baskets, Special Occasion gift baskets, and
much more. Just email us at greenmoutainherbs@yahoo.com with your requirements.
Do you have an Order Minimum?
No, we do not have an order minimum.
Can I Order by Phone?
Yes you can. Email us for the contact information.
Can I Order by Mail ?
Yes you can. Just print out this handy Mail Order form and send it in.
What are your business hours?
Our Online Store operates 24 hours a day 7 days a week. Our shipping and receiving
hours are Monday to Friday from 8 Am to 8 PM CST.
Do you take PayPal?
Yes we do accept PayPal. Just email us your order.
Do I need to have an account to buy from your store?
No you do not need to set up an account.
When will my order be shipped?
Orders are normally shipped within 24 hours. During peak seasons it may take up to 3
business days to process your order. For orders over 5kg we thank you! and we'll get
back to you with an exact shipping cost. We will not charge you or ship your order until
we receive confirmation from you.
Will you ship to International Locations?Yes we will ship internationally. Please email
us for shipping rates.
Can I exchange my gift?
Yes you can. We want you to be 100% satisfied. Simply return your items un-used and
in re-sellable condition within 30 days from when you received your purchase and we
will exchange it for another item of your choice less shipping costs.
What is your Return Policy?
We will be happy to refund your returns if you send us the items un-used and in
re-sellable condition within 30 days after you received your purchase less shipping costs.