Gregg Thompson

 

 

 

greggft@yahoo.com

Career Summary

Experienced, senior computer professional with a broad background in designing, implementing, and managing information systems and applications which require international access, high availability, and systems redundancy.  Unix and PC software and hardware, system administration experience in a large enterprise-computing environment.  Excel at managing large base of technical customers with diverse applications and needs.

Professional Skills

Project Technical / Expert Lead	Unix and PC Administration	Technical Support
Diagnostic / Resolution Analysis	Computer Security	Performance and Optimization
Database Administration	Disaster Recovery	High Availability

Operating Systems:

Unix:             AIX, Solaris, SunOS, Linux, HP-UX, Ultrix, OSF/1, IRIX, Version 7, System III, System Vr4, XENIX, BSD 4.2/4.3

Windows:      XP, 2000, NT 4/3.51, 98, 95, for Workgroups/3.11

Novell:           2.11

Hardware:

IBM, Sun, and PC servers and workstations, SSA drives

Software:

Oracle, eMatrix Product Data Management software from MatrixOne, Metaphase PDM from SDRC, IBM’s High Availability (HACMP) software, Hummingbird eXceed, EAI VisView and VisPrint, Open Source software, GNU’s not Unix (GNU) programs, QStar optical software, VSI*Fax, Microsoft Office, Lotus Notes

Programming Languages:

Unix shell scripting expert (awk, sed, ksh, cut, csh, etc), C, BASIC, TCL, SQL, MQL

Career Achievements

*     Designed, implemented, administrated, and supported application and database servers, focusing on speed, uptime, high availability, and local and global disaster recovery

*     Designed, documented, and implemented system-wide standards that streamlined administration and development work

*     Developed and implemented large-scale installation of both local and international Oracle servers, which required systems redundancy, and international access

*     Maintained a working audit of application services, and brought availability of these services to greater than 99%

*     Tuned Oracle servers to decrease latency across the enterprise network and increase data throughput

*     Designed, installed, and implemented optical storage farms, providing up to two terabytes of near-on-line storage, with the capabilities of growing as needed

*     Created tools which greatly reduced the amount of time required when adding users to the eMatrix and Metaphase PDM environments and to pull user information from the corporate online phonebook

Professional Work History

1994–Jan 2003                        The Goodyear Tire & Rubber Company, Technical Center                        Akron, OH

Senior Technical Support Analyst

*      IBM AIX (Unix), Oracle, PDM administrator of systems in Akron, OH and Colmar-Berg, Luxembourg.  Personally installed, upgraded, and maintained AIX, Oracle, PDM, and other applications on these servers.

*      Created several scripts/tools, in various languages and Unix shell commands, to proficiently perform Unix, Oracle, and PDM administrative tasks.  Setup and supported over 1,200 local and international users.

*      Wrote scripts for IBM’s High Availability software (HACMP) to handle Goodyear’s unique installation and to dynamically update HACMP procedures based on system changes

*      Application administrator of commercial applications, internally written applications, Open Source software, and GNU’s not Unix (GNU) programs

*      Also supported:

*     PC and Unix servers providing web services

*     PC running Microsoft’s Services For Unix (SFU)

*      Provided a wealth of knowledge, experience, and troubleshooting in Unix/X-Windows, PC’s, Microsoft Windows, networking, computer multi-media, and much more, to other associates, providing direct answers, scripts, knowledge, and education

*      Participated in other projects as requested and as requirements deemed it necessary

*      Involved in technical discussions of future hardware and software purchases

*      Received training at CLAM/IBM in Austin, Texas for HACMP implementation

1994                        Timken                        North Canton, OH and Asheboro, NC

Computer Consultant assigned to the 21^st Century Project.

*      Helped setup new entire IT department for a just built state-of-the-art plant

*      Installed and tested servers in Canton, then reconfigured them for the network in Asheboro, and then shipped them to Asheboro

*      Wrote rdist scripts to synchronize directories between the plant and research facilities

1990-1994                        BP Oil                        Cleveland, OH

Computer Consultant

*     Systems Administrator for an Encore Multi-Max enterprise Unix server, including the 200+ concurrent users

*     Supported EdgeOffice, MultiPlan, and WordPerfect that ran on the Encore server

*     Installed and supported numerous NCD X-Window terminals

*     Installed and administrated Novell running under SunOS

*     Installed and integrated VSI*Fax into BP Oil’s Construction, Engineering, and Maintenance (CEM) Helpdesk operations to allow the helpdesk personnel to send work order faxes from their desks, which improved the efficiency of getting work orders handled dramatically.