for optimum enterprise success.
Telecom Technology Professional
Proven business executive with telecom Sales Technology Planning, Implementation and Operations skills. Technical leadership capable of driving Strategic Alliances and Contract Negotiations.
Accomplished Senior Telecommunications Executive with strong background in deployment of new technology platforms. Demonstrated ability to establish strategic alliances and cost effective scalable contractual relationships. Problem solving ability focused on enhanced productivity, hardened operational processes and optimum financial performance. Self motivated strong entrepreneurial spirit, demonstrated success transitioning concepts into action and achievement.
Professional accomplishments:
Created products and diversified customer base generating annual revenue in excess of $50M for Purcell Systems.
Contract negotiations reduced switch provisioning costs at LighTrade by 50%.
Designed and implemented: “LighTrade Connectivity Center” Customer Relationship Management (CRM), Switch Provisioning, 24x7 Network Management and QoS monitoring. On time and Under budget.
Business process engineering at LighTrade saved $200,000 in contract costs, established strategic alliance.
Customer facing OSS trouble diagnostic tools and partner technician training at Covad saved $700,000 monthly in erroneous trouble tickets and reduced MTTR by 20+%.
Launched 24x7, COVAD Technical Assistance Center (TAC). Directed diverse Virginia and California operational environments.
Outsourcing installation services at Covad saved 35%, validated technician skill set / commitment and created scalable, dynamic resource.
Directed the launch of the Sprint PCS National Network Management Center (NMC), consisting of: Network Operations Control Center (NOCC), Network Technical Assistance Center (NTAC), Change Management Control (CMC), Disaster Preparedness Planning (DPP), and Operations System Support Center and Network (OSSC/OSSN). Directed the operational integration of 134 markets and the hiring / training of 130 person team, in less than 10 months.
Established Sprint PCS National Network Topology Plan, Local Access Network Plan, cell and switch site engineering templates. Created Power Protection Cabinet (PPC) concept and drafted initial affiliate network certification specifications.
Planned and implemented intra and inter MSC ATM soft handoff network and diverse ATM-based OSSN.
Directed network architecture for Sprint PCS nationwide Wireless Signaling Control Point / Home Location Register (WSCP/HLR).
Planned and implemented hybrid fiber coax (HFC) network for Sprint LTD integrating Voice,Internet/LAN, CATV applications.
· Network Management Environments
· Technical Assistance Center(s)
· National Network Architecture
· Develop Products and Services
· Business Process Engineering
· Program/Project Management
· Team Building & Leadership
· Business Development
· Customer Relationship Mgmt
· Financial Acumen
· New technology logistics
· Sonet, Optical, broadband, HFC,
OSS Networks, QoS, SLA’s, SNMS,
SNMP, DSL, CDMA, wireless
Professional Experience:
Purcell Systems - Business Development
May 2002 - March 2007
LighTrade - Vice President, Operations,
Sept 2000 – Feb 2002
Covad - Director, Technical Assistance Center, Dec 1999 – Sept 2000
Covad - Regional Vice President, Operations, Mid-Atlantic Region
Sept 1998 – Dec 1999
Sprint NIS - Director Program Mgmt
April 1998 – Sept 1998
Sprint PCS - Director Network Mgmt
Nov 1996 - March 1998
Sprint PCS - Director Planning and Operations Integration Oct 1995 - Nov 1996
Sprint LTD General Manager, Mid-Atlantic Telecom Aug 1993 - Oct 1995
Sprint LTD - Assignments of Escalating Responsibility: Engineering, Installation, Construction, Contracts, Optical Technologies
Education:
BS, Organizational Management, Tusculum College
References available upon request
