This web site contains the following components:

• Address/telephone/email information, academic affiliation
• Rhetoric of Intimidation (English 488D) course information
• Language of Advertising (English 489A) course information
• Editing and Document Design (English 494) course information
• Business Writing (English 394) course information
• Brief Curriculum Vitae

Aletha Hendrickson, Ph.D., University of Maryland Lecturer at College Park since 1986 English Department

Office: 3119 Susquehanna Hall, College Park, MD 20742

Phone: (301) 405-3762

Email: AH10@umail.umd.edu

Office hours: usually 7:30 - 8:00 a.m. by appointment, 12:15 - 1:45 p.m. Tuesdays/Thursdays

The Rhetoric of Intimidation (English 488D)

Taught since 1996.

TEXTS REQUIRED

Hendrickson, Aletha. The Rhetoric of Intimidation: A Study in the Rhetoric of Institutional Power, 1993 (in course packet).

Melville, Herman. Benito Cereno. (Any version).

Kesey, Ken. One Flew Over the Cuckoo's Nest. (Any version)

Hendrickson, Aletha. "English 488D packet," Maryland Book Exchange (Route 1).

COURSE OVERVIEW:

Intimidation is a phenomenon of human interaction which everyone has experienced. In this course we will explore the nature of intimidation by looking at its components (fear, power, authority, guilt, and others), rhetorical situation (exigence, rhetors, audiences, purposes, genres), types (top-down, peer-to-peer, and bottom-up), and negative and positive effects. The first part of the course will involve identifying the what, who, how, where, and why of intimidatory acts through such literary texts as One Flew Over the Cuckoo's Nest, ghost stories from the American Slave Narratives, the "Lynch Law" speech of ex-slave, Ida B. Wells, and excerpts from gays' writings and other literatures. Intimidation also occurs in another type of interaction: "interacting" with print. Therefore, the second part of the course will focus on examining institutional workplace texts including an IRS notice, employment applications, teachers' class policies, pharmaceutical and political advertisements for evidence of intimidatory tactics. Students will be responsible for writing a series of short papers on the readings, a take-home midterm detailing intimidatory tactics evidenced in literary texts of the student's choice (with instructor approval), and a term paper analyzing those tactics in an institutional document, also of the student's choosing (with instructor approval). The main text is Aletha Hendrickson, The Rhetoric of Intimidation: A Study in the Rhetoric of Institutional Power, 1993.

Our purpose is to examine intimidatory writing, focusing on the use rhetorical techniques and language to convey the intimidatory message. Students are expected to master the technical rhetoric and linguistic terminology inherent in analyzing discourse.

SAMPLE SYLLABUS (See full syllabus in course packet.)

Week 1 First day of class, course description, goals, policies. Read class policies, grading criteria, and grading scales in packet. Read ATable of Contents@ in packet. Read AAbstract@ and"Table of Contents" from Rhetoric of Intimidation (packet).

Week 2 Read Lloyd Bitzer, AThe Rhetorical Situation.@ The rhetorical situation checklist. DUE: AMy Most Intimidating Experience" and student questionnaire from packet. Read AAmerican Slave Narratives.@

Week 3 Read Ken Kesey, One Flew Over the Cuckoo=s Nest, Parts 1 & 2. The Who of Intimidation.

Week 4 Read AIn the Eye of the Beholder: Introduction to Rhetoric of Institutional Intimidation,@ Rhetoric of Intimidation. The What of Intimidation. Introduce Midterm; start locating text for Midterm.

Week 5 Read Ken Kesey, One Flew Over the Cuckoo=s Nest, Parts 3 & 4. Locate text for midterm. DUE: Topic Memo for Take Home Midterm Exam. Read ALike Death and Taxes: The Rhetorical Situation of Intimidation,@ Rhetoric of Intimidation, Ch. 1.

Week 6 Read ALike Death and Taxes: The Rhetorical Situation of Intimidation,@ Rhetoric of Intimidation, Ch. 1. Read Herman Melville, Benito Cereno.

Week 7 DUE: Intimidatory Ad assignment. Read ASafe Person/Safe Space." Read APutting the IRS on Notice: A Lesson in the Tactics of Top-Down Intimidation@ Rhetoric of Intimidation, Ch. 2.

Week 8 Read ABills and Speeches from the House of Lords." Read Ida B. Wells ALynch Law in All Its Phases." Read ADoing the Right Thing: Applying Leverage through Peer Intimidation,@ Rhetoric of Intimidation, Ch. 3. DUE: MIDTERM TAKE HOME EXAM. Read Calvin Glenn AIn My Own Space." Introduce Term paper.

Week 9 Read ACovert Bottom-Up Intimidation: Applying Pressure Where It Will Do the Most Good,@ Rhetoric of Intimidation, Ch. 4. Start locating workplace document for Term Paper.

Week 10 Read AOvert Bottom-Up Intimidation: A Patriot Is As A Patriot Does,@ Rhetoric of Intimidation, Ch. 5.

Week 11 Student Conferences. DUE: topic and document for approval.

Week 12 Read first half of AThe Role of Intimidation in Writing Apprehension,@ Rhetoric of Intimidation, Ch. 6.

Week 13 Read last half of AThe Role of Intimidation in Writing Apprehension,@ Rhetoric of Intimidation, Ch. 6.

Week 14 DUE: TERM PAPER. Visual Intimidation. Course component evaluation. Review, Evaluations, Party! FINAL EXAM (as per UMCP schedule).

Language of Advertising (English 489A)

Taught since 1995.

TEXTS REQUIRED:

Dyer, Gillian. Advertising as Communication. London: Routledge, 1982. This text examines the history of and developments in advertising and as such provides an excellent backdrop for our more in-depth language analysis.

Hendrickson's packet, "English 489A," Maryland Book Exchange (Route 1).

COURSE OVERVIEW:

Each day, consumers are bombarded with advertising messages. Some we notice, others we overlook. Straightforward, clear, indirect, subtle, misleading—these messages saturate the culture. we are aware they are "there," we know they exist, but we are not always so conscious of their effects. Despite the "unconscious" or inattentive state of their receivers, advertising messages achieve effects through the careful, sometimes inspired use of language. Through careful language analysis, we will examine these effects.

Linguistics, the study of language, is a social science driven by both philosophical and practical concerns—how meaning is structured at the word and phrase level; how the human mind organizes knowledge and how this organization enables us to interpret complex situations; and the principles by which we interpret any communication. Advertising offers a virtually unlimited body of data (texts) through which to examine these concerns.

The course therefore uses the theoretical frames and analytical techniques of linguistics to establish a common vocabulary for discussing advertising language, for discovering patterns across a body of language data, and for applying linguistic as well as rhetorical concepts to a specialized communication event.

Our purpose is twofold: 1) to learn about language use in general, with advertising as an example of a specific kind of communication, and 2) to examine advertising, focusing on the use of language to convey the message.

Our study will include both language use peculiar to advertising, such as the creation of product names, and that which occurs in other kinds of communication as well, such as the principles governing implications, connotations, and the use of technical terminology.

This is not a course on "how to" write advertising copy; instead, it is a course in language analysis. Students are expected to master the technical rhetoric and linguistic terminology inherent in analysis of discourse.

SAMPLE SYLLABUS (See full syllabus in course packet.)

Week 1 General introduction and course overview, policies and procedures. Show and Tell and magazine loan list. "Grading standards"; Ad Selection Memo assignment.

Week 2 Rhetorical considerations, metadiscourse. Ad selection workshop, Seldane ad. Dyer Ch. 1, "Introduction" and "Origins and Development of Advertising." DUE: questionnaire from packet. Declare ad family.

Week 3 Read Dyer: "Denotation and Connotation." Mini-conferences to approve ad family (bring ads, mounted, labeled). DUE: Ad family selection memo. Coleman, Chapter 1 "Introduction" (packet). Packet: "Introduction to Schemas." Schemas and frames. How language use reflects expectations. Creation of an interactional approach to the reader, hearer or viewer.

Week 4 Dyer Ch. 2, "The New Advertising." Packet: "Schema Analysis Paper" and example. Introduce Paper #1 Schemas. Dyer, Ch. 3, "The New Media." Introduction to Morphology: the units of meaning. The structures of words, the creation of new words. Analysis of product names. Connotation of denotation: different kinds of "meaning." "Free association" on basis other than meaning. Cultural relevance of product names. Workshop, sample Schema paper (in packet).

Week 5 Dyer, Ch. 4 "The Effects of Advertising," "Appendix IV." Implicatures (conventional, conversational, pragmatic). Presupposition and entailment. Workshop, schema paper. DUE: Schema Analysis paper. Dyer, Ch. 5 "What Do Advertisements Mean?" Packet: "Language, Logic, and Advertising."

Week 6 Coleman, Ch. 6 "Semantics" (packet). Packet: "Semantics Paper" and example. Introduce Paper #2, Semantics. Dyer, Ch. 6, "Semiotics and Ideology." Semantic devices. Myths vs. assumptions. Open vs. closed classes of words. Adjectives, formulaic phrases, semantic anomaly, deixis. Workshop, sample Semantics paper.

Week 7 Dyer, Ch. 7 "The Language of Advertising." Metadiscourse. Coleman, Ch. 7 "The Message in Context" (packet). Semantic devices: puns, extended wordplay, technical jargon, anti-jargon. Special meaning/usages and preferred words in advertising.

Week 8 "Morphology," morphemes, affixes, allomorphs, zero allomorphs. Introduce paper #3 Student's Choice paper.

Week 9 DUE: Semantic Analysis paper. Dyer, Ch. 8 "The Rhetoric of Advertising." Product names: nominal compounding, adjective phrase formation, reduplication, pseudo eponymy, legendary eponymy. Audience targeting: Stereotypes, spokespersons, discourse imitation.

Week 10 Student Conferences.

Week 11 Packet: "Rhetorical Schemes and Tropes." Spokespersons and Semiotics Product names: derivation, borrowing, acronym formation, clipping, blending, coinage, functional shift, meaning change.

Week 12 Misleading advertising: Hedges, incomplete comparatives, juxtaposition, illogical argumentation. Casting relationships: Lakoff's Rules of Rapport and Dillon's footings. Hendrickson, "Tactics of Textual Power" (packet). DUE: Student's Choice paper.

Week 13 Grice's Maxims of Conversation. "Seldane-D ad," Hendrickson, Ch. 4 (packet). Intimidatory advertising. Emotional lines of appeal.

Final Exam (as per UMCP schedule).

Editing and Document Design (English 494)

Taught since 1990.

TEXTS REQUIRED

Brian S. Brooks, et al.,Working with Words, 4th ed., St. Martins, 2000.

-----, Working with Words, Exercise Book, 4^th ed., St. Martins, 2000.

Carolyn D. Rude, Technical Editing, 2nd ed., Allyn & Bacon, 1998.

Robin Williams, The Non-Designers Design Book, Peachpit Press, 1994.

Hendrickson, English 494 (packet available at Maryland Book Exchange).

RECOMMENDED: Chicago Manual of Style, 14th ed., University of Chicago Press, 1994.

English 494, a skills course, introduces and applies principles and techniques of editing and document design to workplace texts/documents. The course features practice in copyediting, proofreading, comprehensive editing, document design, and style sheet construction. Students will receive practice in

• Using proofreading and copyediting symbols appropriately
• Editing sentences and text for grammatical correctness and consistency
• Using a style manual, handbook, and dictionary
• Making editorial recommendations based on rhetorical principles
• Identifying and using elements of document design, including proximity, alignment, repetition, contrast, and typography.

SAMPLE SYLLABUS (See full syllabus in course packet.)

Week 1 First day of class, course description, goals, policies. "Contents," Rude; "Contents," Brooks; AContents,@ in Williams, and "Table of Contents" in packet. "Preface," in Rude; "Preface," in Brooks. Diagnostic test.

Week 2 "Confused Words@ (A - I) in Brooks. Diagnostic categories due. Ch. 1, AEditing: The Big Picture,@ in Rude. Student questionnaire due. Start "Copyediting Symbols" in packet.

Week 3 Ch. 3, ACopymarking: Hard Copy,@ in Rude. Ch. 5, ABasic Copyediting: An Introduction,@ in Rude. "Glossary," in Rude. "Confused Words@ (J - Q) in Brooks. Continue "Copyediting Symbols" in packet.

Week 4 Ch. 6, ACopyediting for Consistency,@ in Rude. Ch. 8, AGrammar and Usage,@ in Rude. Ch. 1, AGrammar Basics,@ in Brooks. Finish "Copyediting Symbols," in packet. "Confused Words" (R - Y)" in Brooks.

Week 5 COPYEDITING TEST (in class). Magazine article for midterm due for approval. Ch. 7, ASpelling, Capitalization, and Abbreviations,@ in Rude. "Spelling Relief," in Brooks. "Preparing a Style Sheet," in packet.

Week 6 Ch. 9, APunctuation,@ in Rude. Ch. 9, APunctuation,@ in Brooks. Ch. 3, ASubjects and Objects: Nouns, Pronouns, and Gerunds,@ in Brooks. Ch. 5, AVerbs,@ in Brooks. Ch. 4, "Subject-Verb Agreement," in Brooks.

Week 7 Ch. 6, AModifiers: Adjectives, Adverbs, Participles, and Interjections,@ in Brooks. Ch. 7, AConnecting Words: Prepositions, Conjunctions, Conjunctive Adverbs, and Relative Pronouns" in Brooks. MIDTERM TAKE HOME EXAM DUE.

Week 8 Ch. 2, APhrases, Clauses, and Sentences,@ in Brooks. Proofreading diagnostic. Ch. 11, "Proofreading," in Rude. Ch. 8, "Usage@ in Brooks (A - J).

Week 9 Ch. 14, AStyle: Verbs and Other Words,@ in Rude. PROOFREADING TEST.

Week 10 Student conferences.

Week 11 Ch. 12, "Conciseness," in Brooks. Ch. 8, AUsage@ in Brooks, (K - Z). Ch. 16, AOrganization,@ in Rude. Document Design preview, workshop. Ch. 18, "Illustrations," in Rude.

Week 12 Chs. 1 - 3, AJoshua Tree Principle,@ AProximity,@ AAlignment,@ in Williams. Read "Guidelines for Revising Documents," in packet. Chs. 4 - 5, ARepetition,@ AContrast,@ in Williams. Chs. 7 - 9, ADesigning with Type,@ in Williams.

Week 13 Ch. 13, AStyle: Definition and Sentence Structures,@ in Rude. Ch. 15, AStyle: The Social and Global Contexts,@ in Rude. "Comprehensive Editing" assignment sheet, packet. DUE: DOCUMENT REVISION. Ch. 20, "Collaborating with Writers," in Rude. Ch. 12, AComprehensive Editing: Definition and Process,@ in Rude.

Week 14 Comprehensive Edit form is due (from packet). Ch. 21, "Legal and Ethical Issues in Editing,@ in Rude. Ch. 13, "Sexism, Racism, and Other 'isms," in Brooks. "Dumping Today=s Stereotypes,@ in Brooks.

FINAL EXAM (as per UMCP schedule).

Business Writing (English 394)

Taught since 1986.

COURSE OVERVIEW AND GOALS

Business Writing, one of the Professional Writing courses (formerly called Junior English) emphasizes functional writing, the kind of writing likely encountered after graduation. The Faculty Senate created an upper division writing requirement in response to faculty and employers concerned that many Maryland students and graduates had trouble communicating effectively in the classroom and on the job. The intent is to help students become competent and confident writers in their college courses and careers.

Writing for different audiences, especially those without the knowledge or viewpoint of the writer, is a focus of Business Writing. It is a practical course: practice is its main activity. Becoming a competent and confident writer requires participation in each phase of the writing process: designing, drafting, rewriting, and editing texts.

Business Writing is not a grammar course, nor is it a remedial course for spelling improvement or vocabulary building. Your dictionary, English handbook, the Writing Center, and instructor are available for help in those areas.

Six formal writing assignments and one oral report are required: Resume critique, Definition for two audiences, Collaborative revision, Short proposal, Progress report, and Final Report (Long proposal, Recommendation report, Feasibility study, Marketing plan, Business plan, or Financial plan)

REQUIRED TEXTS

1) Business Writer's Handbook, 6th ed., Charles Brusaw, et al, St. Martin's, 2000 (H)

2) Hendrickson, English 394 packet: at Maryland Book Exchange (Route 1) (P)

3) A good English dictionary

SAMPLE SYLLABUS (See full syllabus in course packet.)

Week 1 First day of class; course description, goals, requirements; diagnostic essay; PWP memo; policies. (H) Read "Application Letters"; read "Resumes." Clip and mount 5 classified ads from a major paper that cite written communication skills as a job requirement. Introduce Resume Critique assignment.

Week 2 Overview: Writing in the workplace; Writing Center. (P) Read "Resume Critique Assignment Sheet," Resume Critique section. Ethos, Pathos, Logos. (H) Read "Audience/Readers." DUE: Resume Critique for Workshop. Guest speaker: CPA, topic: "How Writing Skills Relate to Job Entry, Promotion, and Effective Management." (P) Read "Definition Assignment," look over Definition section. Introduce Definition paper assignment.

Week 3 RESUME CRITIQUE DUE. Professional Resources Checklist. The Rhetorical Situation. DUE: Memo on Definition topic. DUE: Photocopied journal article from your field (1st page only). (H) Read "Five Steps to Successful Writing." (H) Read "Documentation" and "Documenting Sources." Hierarchy of Error. Plagiarism.

Week 4 Writing Anxiety. Introduce Collaborative Revision assignment. (H) Read ACollaborating Writing." Common Topics. WORKSHOP: Definition draft (lay audience only).

Week 5 Achieving a clear style; nominalizations, delayed subjects. DUE: DEFINITION PAPER. Editing tips.

Week 6 Due: Style exercise from packet. Introduce Poposal Memo assignment. (H) Read "Proposals." Doublespeak.

Week 7 DUE: COLLABORATIVE REVISION. Student Conferences. Library Session (mandatory at McKeldin).

Week 8 DUE: Definition Revision (if applicable). Short Proposals. DUE: Proposal Memo for Workshop. Style; stases. DUE: PROPOSAL MEMO. Transitions, metadiscourse, grammar.

Week 9 Introduce Progress Report assignment. (H) Read: "Progress Reports" 465-466. Common errors, punctuation. Lines of argument.

Week 10 Introduce the Final Report assignment. (H) AIllustrations.@ (H) Read AExecutive Summaries@; AFeasibility Reports@; AFormal Reports@; AReports." Ethics in document design. DUE: PROGRESS REPORTS. (H) Read "Oral Presentations."

Week 11 STUDENT CONFERENCES.

Week 12 DUE: FINAL REPORT and SEMESTER FOLDERS. Oral Presentations.

Week 13 Oral presentations.

Week 14 Oral presentations. Course evaluations. Party!

Office: Professional Writing Program, Department of English, University of Maryland, College Park, MD 20742.

Email: AH10@umail.umd.edu

Phone: (310) 405-3762

Home: P. O. Box 7, Woodbine, MD 21797

Ph.D. in English language and literature, 1993, The University of Maryland. Orals and comps passed "with distinction" in classical and modern rhetoric, composition, and 18th century literature, November 1989. Dissertation: The Rhetoric of Intimidation: A Study in the Rhetoric of Institutional Power. Dissertation director: Prof. Jeanne Fahnestock. Second best selling dissertation in U.S., 1996.

M.A. in English, l985, University of Maryland.

Comps passed in 17th and 18th century literature and Yeats.

B.A. in English, l983, Univ. of Maryland-Baltimore Co. (magna cum laude).

A.A. in English, l973, Frederick Community College (magna cum laude).

English 488D (Rhetoric of Intimidation), University of Maryland, 1996--.

English 489A (Language of Advertising), University of Maryland, 1995--.

English 494 (Editing and Document Design), University of Maryland, 1990--.

English 393 (Technical Writing), University of Maryland, l986--.

English 394 (Business Writing), University of Maryland, l988--.

English 391 (Advanced Composition), University of Maryland, l989--.

English 393Z (Computer-assisted Technical Writing), Univ. of Maryland, l987-l988.

English 101 (Freshman Composition), University of Maryland, 1993-1994.

Guest lecturer, English 612 (Technical Writing theory) l987.

Writing Center Tutor (for Freshman English, Professional Writing, and ESL students) University of Maryland, l984-l986.

Nominated for AOutstanding Professor Award@ by Panhellenic Association, 1997, 1999.

Promoted to Professional Writing Core Faculty, May l988. Syllabi, course packets, and original Professional Topoi Finder recommended to other instructors. Students have won top writing prizes from the Society for Technical Writing, Metro Baltimore Chapter, and the Professional Writing Program, Department of English, University of Maryland.

Coordinator, Freshman English, University of Maryland, 1992-1995.

The Rhetoric of Intimidation (book-length study)

The Screwtape Letters (study guide)

Forthcoming, Instructor=s Annotated Ed., The Dolphin Handbook. Boston: Houghton Mifflin.

Sexual Abuse by Professionals: An Annotated Bibliography and Guide to Resources. 50 pages. St. Louis, Missouri: Concordia Seminary, 1996.

Writing for Accountants, Cincinnati: South-Western Publishing, 1993, 310 pages. Also, Instructor's Manual for Writing for Accountants, 82 pages.

"Accounting Writing" (annotated bibliography, bibliographical essay; first bibliography in APWC Bibliographical Series), Association of Professional Writing Consultants, 1993.

AThe Rhetoric of Cyperspace: From Cyberphobe to Cybermaster.@ In The Rhetorical Dimensions of Cyberspace. RhetNet, 1997.

"Putting the IRS on Notice: A Lesson in the Tactics of Intimidation," in Constructing Rhetorical Education: From the Classroom to the Community, essays from the Penn State Conference on Rhetoric and Composition honoring Wilma Ebbitt; co-eds, Marie Secor and Davida Charney. Carbondale, Ill.: So. Illinois University Press, 1992, 403-422.

"How to Appear Reliable without Being Liable: CPA Writing in Its Rhetorical Context," in Worlds of Writing: Teaching and Learning in Different Discourse Communities of Work. Ed., Caroline Mataline. New York: Random House, 1989, pp. 302-331.

"Auditing the Account Books of The Beggar's Opera," Ethos, University of Maryland literary journal, Vol. 13, 1992.

"The Resume Assignment: Writing to Enter the Real World," Maryland English Journal, 1991, pp. 58-65.

"Sisu: The Word that Won a War," model essay in Critical Thinking, Thoughtful Writing, 2nd ed., Eugene R. Hammond. New York: McGraw-Hill, l989, 119-123.

"Advantages and Limitations of CAI in Writing Classes: Nibbling at Composition Problems Byte by Byte," in Computer-Assisted Composition Journal, Winter 1987, 1:2, pp. 88-89.

"The Professional Writing Program," Orientation/Professional Development Session, University of Maryland, College Park, August 28, 2000.

"Bridging the Gap between Writing and Content," Professional Writing Conference, University of Maryland, College Park, "Teaching Writing for the Professional World: A Partnership between Business and Academe," March 26, 1994.

Workshop leader. "Writing for Accountants." Accounting Educators' Conference at the University of Wisconsin at Madison. Sponsored by the Wisconsin Institute of CPAs. January 10, 1994.

"When the Inmates Run the Asylum: Intimidation in the Writing Classroom," at the session on "Innovation, Intimidation, Liberation," Conference on College Composition and Communication (CCC), Cincinnati, Ohio, March 19, 1992.

"Professional Topoi: How to Bridge the Gap between Writing and Content," Penn State Conference on Composition and Rhetoric, July 10, 1991.

"The Effects of Using Actual Workplace Writing on Underprepared and ESL Students," presented at the Colloquium on Assisting Underprepared Students, Goldey-Beacom College, Wilmington, Delaware, October 25-26, 1990.

"Auditing the Account Books of The Beggar's Opera," presented at the session on "Counting and Accounting: Approaches to Social History," at the Carolinas Symposium on British Studies, Appalachian State University, Boone, N. C., October 20-21, 1990.

"Designing a Business Writing Course Adapted to the Special Topoi of Accountancy," presented in "Business Writing: New Perspectives," at the Penn State Conference on Rhetoric and Composition, July 11-14, 1990.

Workshop leader, "A Resume Workshop: Writing to Enter the Real World," at the Maryland Conference of Teachers of English and Language Arts (MCTELA) Spring Conference, Baltimore, Maryland, March 3, 1990.

"How Perelman's `Double Hierarchy Argument' Converts Informant into Hero," presented in "Non-Academic Writing: The Perspectives of Foucault and Perelman," at the Penn State Conference, July 1989.

"Working with Accountants," group leader in postconvention workshop on "Designing In-house Writing Courses: The Basics and the Fine Points," at CCCC, Seattle, Washington, March 19, l989.

"The IRS Notice: A Lesson in the Tactics of Intimidation," presented at the session on "Ethics and Intimidation in Modern Business Communication," at CCCC, Seattle, Washington, March 16, 1989.

"The IRS Notice of Deficiency: Intimidation by Design?" in the session "Writing in the Workplace," presented at the Penn State Conference on Rhetoric and Composition, University Park, Pennsylvania, July 7, l988.

"The Certified Public Accountant's Writing in Its Rhetorical Context," presented in the session, "Multiple Audiences, Conflicting Needs: Business Writing Constraints," at CCCC, St. Louis, Missouri, March 18, l988.

"How to Appear Reliable But Not Liable: CPA Writing in Its Rhetorical Context," presented in the session on "Rhetoric in the Workplace," at the Penn State Conference on Rhetoric and Composition, July 8, l987.

"Professional Resources Checklist" (original topoi finder) presented by Karen Diller, reference librarian, Univ. of Md. at the Maryland Library Assoc. annual meeting, 1992.

"Rewriting the Resume Assignment," Professional Writing Program Instructor Orientation, University of Maryland, August 29, 1994.

Panelist, "Locating Scholarly Publishers," English Graduate Organization, University of Maryland, April 14, 1993.

"Diagnosing and Managing Writing Anxiety in the Classroom." Professional Writing Program Instructor Orientation, University of Maryland, September 2, 1992.

"Establishing and Maintaining Footing in Course Policies and Procedures." Freshman Writing Program Instructor Orientation, University of Maryland, September 1, 1992.

"Teaching `Metadiscourse' to First Year Students." Freshman Writing Program Instructor Orientation, University of Maryland, September 1, 1992.

"Managing Topic Choice." Freshman Writing Program Instructor Orientation, University of Maryland, September 1, 1992.

"The Definition for Two Audiences Assignment," workshop, Professional Writing Program Instructor Orientation, University of Maryland, August 28, 1991.

"The Four-Cs of Conferencing," presented to "Club Rhetoric" (graduate students, instructors), Department of English, University of Maryland, February 28, 1991.

"Bitzer's Rhetorical Situation and the Hermagorean Stases: Heuristic for Professional Topoi," presented to English 612 graduate students (Technical Writing Theory), November 8, 1990.

"Incorporating Rhetorical Strategies in the Resume," Tutor Orientation, Writing Center, University of Maryland, September 6, 1990.

"Professional Topoi: Bridging the Gap Between Writing and Content" (keynote speaker), presented at the Professional Writing Program Instructor Orientation, University of Maryland, August 29, 1990.

Panelist, "The University-Based Proposal Topic," Professional Writing Program Instructor Orientation, University of Maryland, August 29, 1990.

"Sticking Your Neck Out: The Art of Getting Published," presented to "Club Rhetoric," Department of English, University of Maryland, April 3, 1990.

Contributing Bibliographer, CCCC Bibliography of Composition and Rhetoric, Accounting and Finance entries, 1997, 1998.

Reviewer, Association for Business Communication, 1996 Proceedings.

Editorial Assistant, A Reference Guide for English Studies, by Michael J. Marcuse. Berkeley and Los Angeles: University of California Press, 1990. 1986-1990.

Managing Editor, Literary Research: A Journal of Scholarly Method and Technique, Editor: Michael J. Marcuse. 1986-1994.

Editor, "Writing Matters," Freshman Writing Program newsletter, University of Maryland, 1993-1995.

Co-compiler, Indexes to Volume 11, 12, 13, Literary Research: A Journal of Scholarly Method and Technique. University of Maryland, 1988-1990.

Co-compiler, 10 year cumulative index, Literary Research News. College Park, Md.: University of Maryland, l985.

Phi Kappa Phi

Sigma Tau Delta

Who's Who in American Education, 1989-1993

Graduate Studies and Research Grant to present paper at CCCC, l988, St. Louis, Missouri, University of Maryland

Graduate Record Scholarship, l984-l985, University of Maryland

English Literature Award, 2nd Place, l983, University of Maryland-Baltimore County

Academic Distinction, l983, University of Maryland-Baltimore County

Louise Doty English Award, l973, Frederick Community College

Maryland-D.C.-Del. Press Association Award, 2nd Place, Public Crusade Series, l971

Judge, Professional Writing Program Contest, 1993--.

Participant, Center for Teaching Excellence Assessment Grant, University of Maryland, 1997.

Author, "Introduction to Business Writing," Professional Writing Faculty Handbook, 1993.

Marshall, English Department Graduation, 1996, 1998--.

Committee Member/Judge (Technical/Business Writing), Professional Writing Program Contest, Dept. of English, University of Maryland, 1988--.

Advisor, "Advise Five" Program, University of Maryland, 1993-1995.

Member, Rhetoric and Composition Area Group, University of Maryland, 1994--.

Member, Program Committee, "Professional Writing Program Conference," University of Maryland, March 26, 1994.

Faculty Member, Judicial Review Board, University of Maryland, 1993-1994.

Member, "Writing Programs" section of the English Department Self-Study Committee, University of Maryland, 1993.

Elected Voting Member, Departmental Assembly, Department of English, University of Maryland, 1992-1993.

Elected, Alternate Voting Member, Departmental Assembly, Department of English, University of Maryland, 1991-1992.

Host, end of semester Professional Writing Program Party, Spring 1990.

Managing Editor, Literary Research: A Journal of Scholarly Method and Technique, Editor: Michael J. Marcuse. 1986--1994.

English Graduate Organization, University of Maryland, Elected Faculty Assembly Representative, l984-l985.

American Society of History of Rhetoric

Association for Business Communication

Association of Teachers of Technical Writing

Modern Language Association 1986-1997

National Council of Teachers of English

Rhetoric Society of America

Society for Technical Communication (Senior Member) 1986-1997

Classical and Modern Rhetoric

Writing in the Workplace

Writings of Accountancy

Composition

Eighteenth Century Rhetoric and Literature

Consultant: "Effective Writing for Bank Examiners," Assistant Examiners School IV, Federal Deposit Insurance Corporation (FDIC), Roslyn, Virginia. 1992-2000.

Consultant: Effective Professional Writing Consultants, Silver Spring, Maryland, 1992--.

Consultant: "Proofreading," "Business Writing," Effective Professional Writing Consultants, (FDIC Contract), Silver Spring, Maryland. 1994.

Consultant: "Rhetorical Analysis of Intimidatory Text," Document Design Center, American Institute of Research, Washington, D. C., 1993.

Consultant: "Writing Intimidating Collection Letters, Designing Invoices," for Baseline Systems, Mt. Airy, Maryland, 1992--.

Consultant: "Resume Writing," Men's Group, Faith Lutheran Church, 1991, 1993.

Consultant: "Motion on Alcohol Use in Faith Lutheran Church." 1989.

Consultant: Brochure, Faith Lutheran Church. 1989, 1997.

Editor, Cookbook for Ministry, 2nd ed., Faith Lutheran Church, 1999.

Editor, Ministry Cookbook of Faith Lutheran Church 1991.

Editor, National Crown Cat Fanciers Federation News, 1980-1982.

Editor, National Turkish Angora Cat Club Bulletin, l973-l980.

"The Turkish Angora: Revival of an Ancient Breed," in Batsford Bedside Book of Cats, London: B. T. Batsford Ltd., 1974, pp. 51-59.

Columnist, The Sykesville Herald, Sykesville, Maryland, 1971.

The Turkish Angora. National Turkish Angora Cat Club, l976. 94 page monograph.

Ten magazine articles, l974-l980, in Cats Magazine, Cat World, Stamp Dealer.

4-H Cat Project Handbook and Manual. 4-H Extension Office, Westminster, Md., 1972.

Manager, business office of Glenn M. Hendrickson, CPA, Chartered (sole proprietorship), Woodbine, Maryland. 1984--.

Artist/Owner, Kukkula’s Handcrafted Jewelry, 1986--.

Professional Philatelist, Owner/operator, Kukkula Acres Stamps (specialized in Scandinavian and Baltic States philately), 1980-1987.

Photogrammetrist, Cartographer, U. S. Geological Survey, Arlington, Va., 1961-1969.

Adult Education Coordinator, Faith Lutheran Church, 1992--.

Elected, Chair of Board of Education, Faith Lutheran Church, 1990-1992, 1994, 1999-2000.

Member, Church Council, Faith Lutheran Church, Eldersburg, Maryland, 1990-1992, 1994, 1999-2000.

Appointee, Chair, Memorial Committee, Faith Lutheran Church, 1997-2000.

Appointee, Chair, Constitution Committee, Faith Lutheran Church, 1989-1992.

Elected Breed Council Representative, Cat Fanciers Assoc., 1976-1978.

Fund Raiser, Representative, Friends of Animals, 1973-1981.

Board Member, SPCA of Montgomery County, Maryland, 1974-1976.

Board Member, Humane Society of Carroll County, Maryland (Humane Investigator,

Publicist, Public School Speaker, Pet Show Judge), 1972-1976.

Developer, Instructor, "The Y2K Course," Faith Lutheran Church, 9-month course, 1999-2000.

Developer, Instructor, "Women of Faith (& the Men Who Loved Them)," Faith Lutheran Church, 2000.

Instructor, Proverbs, Faith Lutheran Church, 12-week course, 1998.

Instructor, Hosea, Faith Lutheran Church, 12-week course, 1997.

Instructor, "The Minor Prophets," Faith Lutheran Church, 12-week course, 1995-1996.

Developer, Instructor, Surprised by Joy, Mere Christianity, Faith Lutheran Church, 12-week course, 1995.

Developer, Instructor, APersonal Time Management@ and AAvoiding Procrastination,@ 1995, 1996.

Instructor, "How to Lead Small Groups, Faith Lutheran Church, 6-week course, 1994.

Developer, Instructor, "Writings of St. Augustine," Faith Lutheran Church, 12-week course, 1994.

Developer, Instructor, The Screwtape Letters. Faith Lutheran Church, 12-week course, 1993, 1998-1999.

Developer, Instructor, "Communication Workshop," Faith Lutheran Church, 1992, 1993.

Developer, Instructor, "Resume Workshop," Faith Lutheran Church, 1991.

Developer, Instructor, six-week teacher's training course, Faith Lutheran Church, 1990-1994.

Developer, Instructor, "Christian Poetry Through the Ages," Faith Lutheran Church, 1990.