I am currently looking for home-based or short-term contract work. Please contact me if you have hardcopy, online, or web-based documentation tasks you need done quickly to a high standard and for a reasonable price.
Regards, Greg Turnbull.
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Curriculum Vitae for Greg Turnbull Technical Writer/Editor
Contact Info: 1 Dunkeld Close, Blyth, Northumberland, NE24 3SP. Tel: +359-885-568.150,
E-Mail: Greg_Turnbull@Yahoo.com Date of Birth: 20/01/1961.
Education: BSc (Hons) [2.I] in Combined Studies in Science (Biology and Physiology), experience of an MSc in Clinical Biochemistry, and honorary MSc in Computer Science.
Memberships: Fellow of the Institute of Scientific & Technical Communicators (FISTC), Exec. Associate Member of Institute of Food Science & Technology (IFST), Member of Royal Institute of Public Health (MRIPH).
Qualifications: Licentiateship in Technical Authorship from the City & Guilds Institute (NVQ L4),
CIEH: Advanced Health & Safety, Principles of COSHH/Manual Handling, Risk Assessment: Principles & Practice (registered trainer to intermediate level),
RIPH: Diploma in Food Hygiene & Safety (Advanced Level: Credit), and Advanced Diploma in Applied HACCP Principles (registered trainer to advanced level),
First Aid at Work Cert. (registered trainer for First Aid at Work, Appointed Person).
Freelance Trainer/Auditor, Aug. 2001 to Current Date.
Worked as a freelance trainer (to intermediate/advanced level) in Health & Safety (97% pass rate), Food Hygiene (98% pass rate), Risk Assessment, First Aid, HACCP, Manual Handling, use of computers, etc., for a variety of employers. Assisted in various Fire/Health & Safety/Food Hygiene audits for major UK companies all around the country, including: pubs, restaurants, nightclubs, Bingo halls, motorway service stations, hotels, take-aways, coffee shops, leisure centres, bowling alleys, etc.
PrismTech Ltd., Gateshead, Tyne & Wear, Jan 2001 to July 2001.
Worked on technical documentation for various CORBA Middleware components written in Java, e.g., OpenFusion component services, such as: Event Domains, Logging, various JMS Bridges,
Notification Service, etc. (Attended Java, CORBA, RUP, Rational Rose, and UML training courses.)
KPMG, Montvale (NJ) USA, London, & Amsterdam, May 2000 to Dec. 2000
Worked on NT4 client/server installation and configuration documents, test documents/reports, Change Management processes, on-line Help, training, etc., on the company’s Vector project. Then helped to document the Global Office’s Project Management System, created documentation templates and guidelines. Also worked on various technical documents for the Global Desktop Windows 2000 project (e.g., installation, customisation and training guides, deployment planning guide, etc.).
Union Bank of Switzerland, Zurich, Switzerland, Mar. ‘90 to Feb. 2000
Worked on the following projects: 1) Infrastructure: Application Server Platform (NT/Unix), End-User Platform, and Base Release (NT4). 2) Intranet: web page/site design, on-line Help, training, and web publishing solutions. 3) Trading: Dealer Workstation Software, Market Data Services, Dealing System for FX, MM, & PM), and Global Trading and Risk Management. This work involved writing/editing technical reference manuals and user guides/training materials, in hardcopy/on-line formats. I also defined the style files, templates, and examples for the documentation set, and wrote the group’s documentation guidelines. Provided training and support for users of VMS, Mac, & Windows documentation tools. Supervised a trainee Technical Writer for 3 months, and gave interactive courses in use of FrameMaker, Web Publishing/documentation tools.
Also provided consultancy for the Bank's Intranet group in web-page design and web publishing solutions (an MSc). Created various web/on-line Help pages for the bank’s Intranet using FrontPage and other HTML creation/conversion tools.
S.W.I.F.T., Brussels, Belgium, Sept. ‘89 to Feb. ‘90
Worked as a Senior Technical Writer/Editor on the Interbank File Transfer (IFT) and User Security
Enhancement projects. This work involved planning the documentation, reviewing technical project documents, and writing user handbooks/training materials, as well as designing the MS-Word style files/templates used to create the documents. (Also attended an X.400 course during this period.)
Digital Equipment Corporation, Evry, Paris/Munich, Germany: Jan. ‘89 to August ‘89
Worked in the User Information Group on Computerised Numerical Control (CNC) documentation for various Computer Integrated Manufacturing projects. This work involved writing installation and system management guides, programmer's reference guides, and some on-line help/training. I also helped with the internationalisation of the DNC software and staff training.
Digital Equipment Corporation, Valbonne, France, June ‘87 to Dec. ‘88
Worked in the User Information Group where I wrote the documentation for the VMS utility File Transfer Spooler for VAX/VMS, and the LAN Reports Toolkit. (Attended courses on "VAX Document" and "Effective Technical Writing".) Then moved to the Service Engineering Group to set up a new documentation facility. Assessed the methods currently being used by the department; suggested ways to improve them; determined and installed/managed the writing tools to be used; and implemented a documentation production system for their consultancy services. Wrote the group's documentation standards & style guide, and provided a VAX Document consulting and training service for the staff. Reformatted, edited, and wrote various documents (technical reference manuals, user manuals, and tutorial/promotional materials) for the Service Delivery Kits provided by the group.
Philips, Vienna, Austria, Dec. ‘86 to May ‘87
Worked as a Senior Technical Writer/Editor in the PC documentation department. Wrote the documentation style guide and technical glossary for this group, as well as guidelines for the production of laser-printed manuals using WordStar. Provided training to other members of staff in all areas of these guidelines. Revised the Software Technical Reference Manual for the ‘:YES’ PC.
Olivetti, Ivrea, Italy, Jan. ‘85. to Nov. ‘86
Senior Technical Writer/Project Co-ordinator in the Office Automation and PC departments. I worked on a wide range of documentation projects for both Minicomputer and PC products. Wrote various manuals (user, reference, tutorial, & promotional) for stand-alone and integrated office automation products, and on-line documents for PC programs. For example, the spelling checker tutorial for the Olitext Word Processor, and an MS–DOS On-Line Help system. I was responsible for all technical aspects of on-line documentation projects: testing software used to produce electronic books/tutorials; acting as liaison between Olivetti and the 3rd-party software house; detecting any problems with new software; aiding the translation activities of European subsidiaries, etc. Provided training and technical support for other writers (including running courses on PCs, MS–DOS, & on-line documentation tools), as well as writing ‘simulation’ programs in a specially developed programming language, and using the tools to write my own on-line books and tutorials.
InterEurope Technical Services Ltd., Wokingham, Berks, Apr. ‘84 to Dec. ‘84
Worked on a telecommunications project for a UK defence contractor (security cleared). I worked on documents relating to: database management, communications link control, message store/forward, & call security. The documents were produced to military standards, and were intended for support programmers, and as a training aid for users. (Also attended an introductory course in Technical Writing.)
Examples/References: These are available on request…