7408 157th
Street West
H:
952-953-9639
C:
612-423-0163
Email: hao_le@yahoo.com
OBJECTIVE: To provide Quality Assurance that requires a strong background in testing and problem-solving skills. I am an experienced quality assurance professional, successful in developing solutions and taking projects from start to finish.
TECHNICAL EXPERTISE
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Experienced in:
§
Life cycle release, functional, system, regression,
and patch testing.
§
Develop test plans, cases, procedures, and matrixes.
§
Develop, maintain, and execute automatic test scripts
such as Winrunner, Visual Test, Auto Test Facility for OS2, Empirix RSW
E-Tester, QaRun/QaLoad, and EXPECT.
§
Test WEB application, firmware, software, and
embedded system.
§
Test SQL’s and Oracle’s install and upgrade Script.
§
Submit and operate several defect databases such as:
PVCS Tracker, Visual Intercept, DDTS, Clear Quest, and CaRDS.
§
Provide configuration and support for Windows 95,98,
Windows NT, Windows 2000,Lotus Notes, and AS400 Server/Client.
·
Familiar with JAVA, XML, C, C++, and Visual Basic
development programs.
·
Well-versed in several operating systems: Solaris,
AIX, TRU64, HPUX, LINUX, OS2, OS2 WARP, DOS, Windows 95, Windows 98, Windows
NT, and Windows 2000.
·
Communicate well with other team members including
developer, project manager, technical support, and marketing groups.
EXPERIENCE
September/2003-Present WELLS FARGO SERVICES COMPANY Minneapolis, MN
Business Test Consultant
Create
and execute test plans, test cases and test procedures on The Commercial
Electronic Office’s Application, which is the WEB application of on line
interact between customer and the bank, such as Wiring Transfer Feature.
Develop, maintain and execute automatic script of Winrunner Automatic Test Tool
version 7.5. Submitted problem found into ClearQuest system. Reported test
status and test results. Assignment is
a six months contract.
·
Completed develop
automatic scripts from scratch for new feature function adding of the
application on time.
·
Maintaining and
executing automatic test scripts.
·
Finished Test
matrix for the feature function.
October/2002-September/2003 PARAMETRIC TECHNOLOGY CORPOARATION Arden Hills, MN
Quality Assurance Engineer
Created
and executed test plans, test cases and test procedures on SupplyLink, which is
one of the Windchill Enterprise Server/Client Solutions. Recorded, Maintained
and modified automatic Winrunner ‘s test script. Submitted problem found into
CaRDS Defect Database. Reported test status and test results. Assignment was contracted, completed and
ended from Kelly Services.
·
Completed testing
on time schedule releasing. Finished document for checkout and Installation
built process.
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Maintenance
Windchill Enterprise Server/Client Application’s installation with different
version released and OS platforms, such as IBM’s, SUN’s, HP’s UNIX or Windows
XP, Window 2000 Server.
·
Maintenance
Windchill Enterprise Server/Client Application’s configuration test matrix with
several Web Server and Servlet Engine, such as Apache and Tomcat, Web Sphere
and iPlanet, Apache and iPlanet, and so on.
March/2002-October/2002 ADC BROADBAND COMPANY Minnetonka, MN
Test Engineer II
Created
and executed test plans, test cases and test procedures on Cuda 12000 Router
System. Created, maintained and modified Expect Script for automatic test.
Submitted problem found into ClearQuest Defect Database. Reported test status
and test results. Assignment was ended
due to a company layoff.
·
Designed a
user-friendly troubleshooting guide currently used by test group.
·
Developed and
implemented backup and restore script to ensure systems were back to working
stage faster and easier.
·
Participated in organizing
a self-study group to achieve Cisco Certified Network Association, in order to
improve to test Cuda 12000 Router System more efficiently.
·
Evaluated several
automatic test tools for GUI application that improved testing method and time.
·
Improved and
maintained a test matrix for testing the customer’s different Cuda 12000’s
configurations.
March/2001-December/2001 VERITAS SOFTWARE CORPORATION Roseville, MN
Senior Quality Engineer
Created and executed test plans, cases, and procedures
that certified NetBackup Server/Client with a back-up tape drive on Solaris,
AIX, TRU64, HP-UX, LINUX, Windows 95, Windows 98, Windows NT, Windows NT
Server, and Windows 2000. Ran PERL Script for automatic test. Contacted vendor
for tape drive’s latest driver and problem solves. Submitted problem found into
DDTS defect database. Reported test status and test results. Assignment was
ended due to a company consolidation.
·
Designed and
implemented test matrix for testing and certifying a different tape drive’s
manufacture against several operation systems of Windows and UNIX. This
resulted in coordinating testing devices with test engineers more efficiency.
May/1999- March/2001 LANCET SOFTWARE DEVELOPMENT Eagan, MN
Quality Engineer
Created
and executed test plans, test cases, and test procedures for the Lancet’s
Framework on WEB Application verse JAVA applet, XML, and ActiveX. Ran and
tested update SQL’s and Oracle’s Script. Submitted problem found into Visual
Intercept Defect Database. Maintained Software Configuration Management and
made installation CD-ROMs.
·
Designed and
developed test case, and test procedure template that was implemented into the
Lancet’s Test Methodology.
·
Evaluated and
implemented The Empirix RSW E-Tester automatic test tool. This improved testing
time by up to 25%. Created, maintained, and modified test scripts.
·
Planned,
scheduled, and implemented the Lancet Framework’s Knowledge Base Database,
resulting in the reduction of service calls by 10% per day.
·
Designed and
implemented test matrix for testing the Lancet’s Framework against several
Internet Explorer’s version and Netscape’s version that exceed customer’s
expectations.
Febuary/1992-May/1999 DATACARD CORPORATION Minnetonka, MN
Associate Software Testing Engineer 1995-1999
Executed
test procedures on embedded system including software, firmware and hardware.
Ran Winrunner and Visual Test Tool to test GUI’s applications. Submitted
problem found into PVCS Tracker Defect Database. Maintained InstallShield
Script and Visual Source Safe for Software Configuration Management
·
Planned, set up,
and implemented Lotus Domino WEB Server. Served as Intranet
administrator/coordinator for the Test Group to provide system test
information. This implementation reduced information search time to 50%.
Sr. Technician / Development 1993-1995
Built,
tested, analyzed circuitry and troubleshot electronic circuit prototype. Made a
Change Engineering Orders and maintained a List Material. Provided and
supported network for the Test Group on OS2 Operation System.
·
Successfully set
up and maintained documentation of different network connectivity against
several Network Protocol such as LAN Servers with LAN Requester on OS2 or
NetWare Client with Token Ring Topology and TCP/IP protocol.
·
Helped
manufacture floor to repair reworked circuit board, resulting in savings of
$2,000 to $5,000 in back log.
Electronic/Mechanical
Technician 1992-1993
Analyzed
circuitry and troubleshot electronic circuit boards down to the component
level. Repaired and rebuilt receipt printers.
·
Equipped and
calibrated electronic test equipments such as Logic Probes, Oscilloscopes, and
Volt Metter.
EDUCATION
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Bachelors
Science Degree in Applied Management,
National American University, Minneapolis, MN
·
Associate
Degree in Computer Industrial Technology,
Northwestern Electronic Institute, Columbia Heights, MN
ADDITIONAL TRAINING
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CCNA, Network
Essentials, Windows 95, and Telecommunications.
·
Practice Software
Quality Techniques and Practice Software Test Techniques.
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QaRun/QaLoad automatic
test tool.
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Structured
software test planning and automatic test techniques.
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C, C++, JAVA,
Visual Basic Versions 3.0 and 4.0 and REXX Script.
·
Software Estimate
Project.
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InstallShield
basic and advance.
SPECIAL SKILLS
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Positive, can-do
attitude.
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Excellent team
player.
·
Go-getter work
style.