Hatem Hassan Al-Howainy

E-mail hatem@www.com Personal website

 

ABSTRACT

 

An experienced, certified, detail-oriented Systems Engineer possessing strong analytic, problem solving, and operations management skills.

 

CAREER OBJECTIVE

 

 

To obtain a position of responsibility where my experience and qualities will be utilized in a career opportunity as an active part of a stable company, which is actively pursuing a future in international markets.

 

WORK EXPERIENCE

Total of more than 8 years

11/04 – current

Systems Engineer Abu Dhabi Works Department

Responsible for the organization main two data centers as of planning, design, implementations and administration, including all the organization's security, and application servers.

Specialty in Microsoft Active Directory, Exchange, Systems Management, Operations Management, Document Management, and Database Systems.

Responsibilities include being the last line of support for helpdesk teams in the software and network areas.

Role also involves participating with contractors/and supervising technicians in the Works Department computerization project

 

08/04 – 11/04 Full Time

Senior Consultant Online Modern Solutions Middle East OMS

OMS is Symantec Security Enterprise Partner, Veritas Partner, Citrix Gold Partner, HP Authorized training center, Microsoft CTEC and Microsoft Golden Certified partner, and it is the premier Microsoft partner in Consultancy Services in the middle east and north Africa regions. Senior Consultant role involves Technology Architect, Technology Implementer, Support and administrator roles for the following technology areas:

>Windows Server Technologies >Exchange Technologies

>Security GTM - Secure Management and Operations Technologies

And This covers/includes this servers: >Active Directory 2003

>IIS Server 6.0 >IAS Server >Exchange 2003

>ISA Server 2004 >MOM Server 2005 >SharePoint 2003

>SMS 2004 >SUS >MBSA 2.0

Actively Participated in the following Projects:

>Egyptian E-Government (Sites Communication Security)

>Egypt National Post (Design) >American University in Cairo (SMS)

>MIBank (Microsoft Infrastructure Design/Deployment)

>Credit Agricole Bank (Microsoft Infrastructure Design)

>Suez Cement >Technology Clubs > SIS and more.

 

>>>>All Projects applied MSF and MOF frameworks successfully<<<<

 

05/03 – 07/04 Full Time

IT Helpdesk & Network Administrator SHOWTIME

Administrating and supporting CAIRO domain users’ activities.

Configuring and Administrating Cairo CISCO routers, switches and PIXs

Planning, designing, implementing, administrating, troubleshooting and supporting SHOWTIME servers/systems, some of which are:

>Microsoft Windows NT4.0/2003 Domain Controllers

>Microsoft Exchange Server 5.5/2003 Enterprise Edition

>MIME MAILSweeper SMTP gateway >Sophos Antivirus 3.78

>Veritas Backup Exec Server 9.1 >SurfControl Web Filter 4.5

>Symantec Antivirus Server Corporate Edition 8.0

>Network Associates Group Shield 7.0

Actively Participated in the following Projects:

>NT4.0 to Win. 2003 Active Directory Migration (Design/Deployment)

>5.5 to 2003 Ms Exchange Migration (Design/Implementation)

>Disaster Recovery Plan (Planning/Implementation)

>Software Update Services SUS (Planning/Implementation)

 

>>>>Network kept 100% secure for 14 months<<<<

 

02/03 to 04/03
Full Time

Systems Engineer

Future Systems -CA "Computer Associates" ME

 

10/01 to 02/03 Full Time

MS Systems Engineer/Administrator

ABC (Arab Banking Corporations) -Egypt

Planning, Designing, Implementing, Administrating, Troubleshooting and Supporting eighteen ABC-Egypt Servers, some of which are:

>Microsoft Windows NT4.0/2000 Domain Controllers

>Microsoft Windows 2000 Infrastructure Servers (DNS,DHCP, .. etc)

>Microsoft Exchange Server 5.5

>Microsoft System Management Server 2.0

>BrightStor ARCServe 2000 Advanced Server

>InoculateIT Advanced Edition Server/Remote Install Server

>Trend Micro ScanMail for Exchange 3.6

Plus Administrating 300+ ABCEG domain users’ activities.

Actively Participated in the following Projects:

>NT4.0 to Win. 2000 Active Directory Migration (Design/Deployment)

>ABC Egypt Infrastructure project including the above mentioned servers/technologies (Design/Implementation and Administration)

 

>>>>Network kept 100% secure for 16 months<<<<

 

11/00 to 10/01 Full Time

Network Administrator, COM.COM
Administrating 30 clients, File and Print Servers, Database Servers, Proxy and Firewall Servers, Mailing Servers and Web-Hosting Servers.

Full designing and implementing the network domain migration from NT4 Enterprise to Windows 2000 Active Directory directory-service.

Performing all the routine administrative tasks, such as maintaining network security, network users and group account management, retaining storage systems and resources integrity, carrying out routine data backup and restoration, managing clients desktops using group policies, and supporting network clients in all computer S/W and H/W technical support means, plus technical supporting to company clients.

 

>>>>Network kept 100% secure for 11 months<<<<

 

9/99 to 11/00
Full Time

IT Specialist, TOPNOTCH Computing Technology
Administrating 22 stations NT network, with NT WS and Windows 98 stations. Technical Support for the Site (the company training center, it is the franchisee of FUTUREKIDS). Another part of the job was as an instructor for a Professional Development Course for adults, which includes the ten technology areas the computer is involved in which are operating systems, internet, word-processing, spreadsheets, graphics, multimedia, databases, desktop publishing, applied technology and finally operating environment which was an introduction to computer hardware at the beginning of the PD Course.

 

7/98 to 8/99
Part Time

Senior Engineer, MIT Systems
Senior Engineer, "PC" Technical Manager (Responsible for the PC Technical Department in the company, this includes Managing the sales, assembly and after-sales-service for PC's plus designing, implementing and troubleshooting PC based Local Area Networks. And contracting and supporting maintenance contracts).

 

TRAINING

 

5/97 to 9/97
Internship

Network Implementor Trainee, T.E.A. Computer Systems
(Systems Designing, implementing, installation and administrating LANs using NT and UNIX Operating Systems)

5/96 to 10/96
Internship

Technical Support, Logitek Computers Egypt

PC Technical Support, (Outdoor Field Service Support; Mainly supporting the networks- that the company built- maintenance contracts)

5/95 to 10/95
Internship

PC Technical Support, Logitek Computers Egypt
PC Technical Support (Indoor Service Support Mainly helping in PC's assembly, hardware/software installing and troubleshooting)

5/94 to 8/94
Internship

Trainee, Sanyo Electronics Factory, Ramadan's 10th city
Assembly /Production line, (Participating in Television, VCR and TCR assembly and production line stages)

EDUCATION

 

1999

Bachelor of Science, Engineering, 10th Ramdan Higher Technology Institute
Major: Electronics and Computer Engineering

Minor: Business Administration

Graduation Project: Microstrip Antenna Oscillator

Graduation Project Degree: Excellent

COURSES

 

MOC 2151

MOC 2152

MOC 2153

MOC 2154

MOC 1561

MOC 2150

MOC 1026

MOC 973

MOC 2400

Windows 2000 Network and Operating System Essentials

Implementing Microsoft Windows 2000 Professional and Server

Implementing a Microsoft Windows 2000 Network Infrastructure

Implementing and Administrating Microsoft Windows 2000 Directory Services

Designing a Microsoft Windows 2000 Directory Services Infrastructure

Designing a Secure Windows 2000 Network

Microsoft Exchange Server 5.5 Concepts and Administration

Microsoft Exchange Server 5.5 Design and Implementation.

Implementing and Managing Microsoft Exchange Server 2003

PROFESSIONAL CERTIFICATES

 

 

MCP Microsoft Certified Professional

MCSE Microsoft Certified Systems Engineer on windows 2000 EARLY ACHIEVER (July 2001)

MCSA Microsoft Certified Systems Administrator CHARTER MEMBER one of first five thousands worldwide (Dec. 2001)

MCT Microsoft Certified Trainer (2001)

CCNA Cisco Certified Network Associate

BRAINBENCH CERTIFIED NETWORK SUPPORT SPECIALIST

SKILLS

 

 

Operations Management Skills: High capabilities organizing operations to maintain a reliable and highly-available systems this includes problem management, performance management, risk modeling for operations, and capacity planning

 

Networking Systems Skills: Solid experience in Ethernet LAN and LAN-to-Internet Hardware Connectivity TCP/IP Routing.

 

Very good administration skills for the following Microsoft Products: Microsoft NT 4 Server, Microsoft NT 4 Workstation, Microsoft Windows 2000 Professional,, and Microsoft Windows XP Professional, Microsoft Windows 2000/2003 Server. Microsoft SMS 2, Microsoft Exchange Server 5.5/2003, Microsoft Back Office Server, and Back Office for Small Business Server

 

Designing Skills Substantial experience designing, implementing, maintaining and expanding:

>Network Directory Services using Active Directory

>Network Security using Windows 2000 /2003 Operating System

 

Computer Skills: PC’s hardware assembly and troubleshooting.

Professional user of Microsoft spreadsheets databases multimedia, desktop publishing, web editing and word-processing application software (all of Microsoft Office 97/2000/XP Suites), plus fair skills in some graphics packages including Adobe PhotoShop 5.5, and GIF Animator.
Wide experience with many recent Web Developing packages and techniques, especially Ms FrontPage 2000/XP and Macromedia Flash 5.

 

Language Skills:

Arabic: Mother tongue

English: Fluent

PROFESSIONAL MEMBERSHIPS

 

 

> Egypt Engineers Syndicate.

> IEEE Membership.

PERSONAL

 

 

> Intense to focus on reaching objectives.

> Maintain meticulous record of all projects.

> Attentive to learning.

> Excellent organizational and communication skills.

> Detail-oriented multi-tasker with strong organizational abilities and ready to accept challenge.

PERSONAL DATA

 

 

Nationality: Egyptian

Gender: Male

Marital Status: Married

Military Service Status: Finished

Driving License: UAE / International / Egyptian

CONTACT INFO

 

 

GSM Tel: +971-50-5962815 / +2-010-1489404
E-mail hatem@www.com

 

REFERENCES

 

 

Furnished upon request

Further information upon request

 

 

 

 

 

 

 

 

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