THE HERBALIFE GUARANTEE
All Herbalife products have a 30 day money-back guarantee. To make a return simply send us the unused portion of the product along with the return form within 30 days of receipt.
RETURN SHIPPING COSTS
Return cost for shipping and handling are non-refundable.
CASH REFUNDS
There are NO cash refunds on credit card purchases.
EXCHANGES
If an item is exchanged, new shipping and handling fees will be added.
SALES RECEIPTS
A copy of the sales receipt must accompany all returns. Your return authorization number must accompany all returns.
LOST OR STOLEN RETURNED PACKAGES
We are not responsible for lost or stolen packages. We recommend that you keep proper Proof of Delivery.
SHIP RETURNS TO:
Click here to get address information.
FOR CUSTOMER SERVICE QUESTIONS: E-mail
Click here to call us or submit your questions by e-mail.