These cases are about the rights
and duties of a consumer, now guess guess what right and duty it belongs to. At
last, you check the answers and see how many case do you right.
Rights of a consumer:
Car producers produce unsafe cars for the consumers, as they only focus on style
A consumer goes to a shop to buy a mini-discman. After paying the MD, the
informed that she has to buy a $100 adaptor for charging the MD. The consumer
complains that the seller should have told her before she buy the product.
A consumer goes to a shop to buy sports shoes. After trying on different sports
that all of them are not suitable for her. The salesgirl is very rude to her.
decides to go to another shop.
1) Right to
2) Right to be informed 3) Right
Duties of a consumer:
consumer shop around for 12 hours to buy a TV set. She asks the salesgirls about
functions and uses of each of the
TV set carefully.
consumer complains to Consumer Council after purchasing some keep fit product.
The product is much less
effective than mentioned in the advertisement.
3) A son
urges his father to use non-gasoline for their car. He claimed that it is
consumer should support and actively participate in activities promoting
rights. For example, many
students actively participate in the competition held by the
Consumer Council. Consumers
should also voice out our opinions to the government.
1) Duty to know the
products 2) Duty to
report 3) Duty to support "Green
4) Duty to promote rights