Consumer Education                            Consumer Education

Why we need to study Consumer Education?

Because of lack of time and information, we can't know the long details of the product when we buying the things. Unsafe products may not only waste money, but also harm our health or even lives. Comparedwith produces, consumers are in less advantageous position. So we need to learn Consumer Education to protect ourselves when buying things.

As a consumer, we have many rights and duties.

Rights of a consumer:

Right to safety

The health and lives of consumers must be prevented from danger.

Right to be informed

A consumer has the right to accurate information and be prevented from harm due to fraud or mispresentation.

Right to choose

The right to choose freely in a market of goods and services.

Duties of a consumer:

Duty to know the products

A consumer should actively collect information about a product or service. He or she is expected to use the product or service properly.

Duty to report

A consumer should complain to consumer organizations or the mass media in case of any poor quality goods or improper sales practices.

Duty to support "Green Consumption"

To conserve the earth's resources for the consumption of our future generation, a consumer should choose products friendly to the environment and avoid wastage.

Duty to promote rights

A consumer should support and actively participate in activities promoting consumer rights.

What we need to do before buying a product?

1) To know the consumer rights

2) To make a prudent decision on consumption

3) To manage one's expenses properly

4) To put forward reasonable demands

Who  do Consumer Education take benefits to?

1) Consumer

   It can help a consumer to judge and find out one's need, so that one may be preventes from being

    misled by advertisements or cheated by dishonest practices.

2) Producers of goods and services providers

    If they give full support to the consumer education by giving sufficient product information to the

   consumer, it can promote consumer confidence in the producers of goods.

3) Society

    As the consumer have confidence in buying the products, it will benefit to the whole market.

What have the government do to protect the consumer?

1) Law making and enforcement

2) Promoting market competition

3) Setting up of the Consumer Council

4) Promoting consumer protecting policies and laws

The Consumer Council's work

1) Handling complaints

2) Educating consumers

3) Providing information

The advertisement of a product

Also, in Hong Kong, the producers want to earn more money, they will try to do a lot of advertisements. In these advertisements, some of their information will be irrelevant to the quality of a product, so we must not believe them all, if not, we will be misled by the advertisement. We must need to check the real information of the product before we buy it.