Consumer Education
Consumer Education
Why we need to study Consumer Education?
Because of lack of time and information, we
can't know the long details of the product when we buying the things. Unsafe
products may not only waste money, but also harm our health or even lives.
Comparedwith produces, consumers are in less advantageous position. So we need
to learn Consumer Education to protect ourselves when buying things.
As a consumer, we have many rights and duties.
Rights of a consumer:
Right to safety
The health and lives of consumers must be
prevented from danger.
Right to be informed
A consumer has the right to accurate
information and be prevented from harm due to fraud or
mispresentation.
Right to choose
The right to choose freely in a market of
goods and services.
Duties of a consumer:
Duty to know the products
A consumer should actively collect information
about a product or service. He or she is expected to use the product or service
properly.
Duty to report
A consumer should complain to consumer
organizations or the mass media in case of any poor quality goods or improper
sales practices.
Duty to support "Green
Consumption"
To conserve the earth's resources for the
consumption of our future generation, a consumer should choose products friendly
to the environment and avoid wastage.
Duty to promote rights
A consumer should support and actively
participate in activities promoting consumer rights.
What we need to do before buying a product?
1) To know the consumer rights
2) To make a prudent decision on consumption
3) To manage one's expenses properly
4) To put forward reasonable demands
Who do Consumer Education take
benefits to?
1) Consumer
It can help a consumer to judge and find out one's need, so that one may be
preventes from being
misled by
advertisements or cheated by dishonest practices.
2) Producers of goods and services
providers
If they give full support to the consumer education by giving sufficient product
information to the
consumer,
it can promote consumer confidence in the producers of goods.
3) Society
As
the consumer have confidence in buying the products, it will benefit to the
whole market.
What have the government do to protect the
consumer?
1) Law making and enforcement
2) Promoting market competition
3) Setting up of the Consumer Council
4) Promoting consumer protecting policies and
laws
The Consumer Council's work
1) Handling complaints
2) Educating consumers
3) Providing information
The advertisement of a product
Also, in Hong Kong, the producers want to earn
more money, they will try to do a lot of advertisements. In these
advertisements, some of their information will be irrelevant to the quality of a
product, so we must not believe them all, if not, we will be misled by the
advertisement. We must need to check the real information of the product before
we buy it.
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