I have just discovered that Medceu has been double and even triple charging RN's for CEU's.  Not only that, but they are advertising that they are accredited in states where they are NOT accredited.

And it's not just myself, but dozens of us that I am aware of, and I think that is just the tip of the iceberg. I've seen reference to this on 3 Nursing forums Delphi Travelnurse and Therapist forum, Cybernurse.com and Allnurses.com . Medceu seems to have their hands in our bank accounts and on our credit cards.

In October I was charged for a membership even though I had rejoined and paid in September. This unauthorized withdrawl was done on my checkcard. I have not yet called the Bank to rectify the problem and get my money back, but I will after the holidays. I thought it was an isolated incident and tried to contact the company, but no answers to my emails. I did however keep getting emails about new courses.

I used Medceu for 2 years with no problems. Their courses were easy to use and cheap. As a travel nurse I have relied on them quite heavily for CEU's for licenses in my states. How cheap are they when they are double charging? And how easy when we have to rush to make up CEU's that will not be accepted by our BON's.

I discovered more about the workings of Medceu when I was researching CEU's for my licensing page. I found that Alabama and Kentucky have stopped accepting CEU's from Medceu even thought the Medceu website says they are accredited in these states.  I hear that California might follow suit. I have emailed ACNN regarding this matter, but have yet to receive and answer. I'll post it when I do.
** Please see the letters at the end of this page***

So basically I want to say if you use Medceu
 

• Check your bank account or credit card statements, especially for October and December
• File a complaint with  Florida Consumer Protection
• Call the BBB to report any discrepancies
• Call the Attorney General in Florida since that seems to be where he is operating from
• Call your credit card company or bank to get the charges reversed.
• You may need to get a new credit card or checkcard number to prevent further withdrawals.
• You may want to call your BON regarding their policies on accepting CEU's from Medceu emailing medceu is of no use, they do not respond.
• Does anyone have any other ideas of what we can do or who we can report this too.Please Email me at wendyb@greatnurse.com if you do

Athough it is probably of no use I'm putting the only  known address of this company here. I have no idea if this is a true address!
They do not respond to phone calls or emails.
 

Domain Name: MEDCEU.COM
Administrative Contact,
Technical Contact: Freedman, Mark (PMF11)
mark@MEDCEU.COM MFI
88005 Overseas Highway Suite 124 Islamorada,
FL 33036 US
305-853-9396
305-853-9398
*also check  below under  BBB
 

Who IS   Kelly A. Weigel, MSN, A.R.N.P., NursingDirector"?
Who IS  Mark Freedman?
if anyone knows please email me at wendyb@greatnurse.com

Florida Consumer Protection is a State agency and has the full power of the law to seek reparations and make filings with the state Attorney General. File a complaint with them first!!

Although the BBB is a membership organization and  has no power to take any actions other than to kick offenders off of membership. It is a good place to start searching and finding information on a company and to warn others about it

Information From the Florida Better Business Bureau

BBB of Southeast Florida
2924 North Australian Ave.
West Palm Beach, FL 33407
(561) 842-1918

MEDCEU. M.F.I, INC.
5409 Overseas Hwy, Suite 243
Marathon, FL 33050
 

Local Phone Number:     (413) 714-3093
TOB Classification: Business Related Services-Other
.

Customer Experience
Based on BBB files, this company has an unsatisfactory record with the Bureau due to unanswered complaints.
 

Additional Telephone Numbers
Additional phone numbers for this company include (305) 289-7489.

Florida
 

I'm not the only one!

Susan Sattler RN took over 100 hours of CEU's with Medceu before she found out that her hours might not be accepted by the Ohio BON or the ACCN. She has gone to a lot of time and trouble researching Medceu and calling various BON's and the ACNN to find out more.
Please take a look at Sue's site about Medceu . She explains everything she's been doing to try to track them down, and who to complain to.
 
 
 

From the BON of North Dakota

• 4.42 MEDCEU Company is no longer approved by Alabama or California
• Shanta reported that MEDCEU is a company that provides  contact hours via internet and advertises that they are  approved by the California and Alabama Boards of Nursing.  Shanta indicated that both Boards of Nursing have withdrawn their approval of this company.
• Note that North Dakota does not accept Medceu either

the above was taken directly from the North Dakota BON website

From the Kentucky BON

• ALERT  An Internet site called "medceu.com" is NOT an approved American Nurses  Credentialing Center (ANCC) provider And after Feb 1 2003 it will not be an approved Kentucky CE  provider.  If you need additional information about medceu.com, contact ANCC at www.nursingworld.org/ancc.   If you have a question about CEUs that you have completed through medceu.com, contact MaryD.Stewart@mail.state.ky.us.

the above was taken directly from the Kentucky BON website

From the Alabama BON

• MEDCEU (the online company) contact hours no longer accepted by ABN
• The Alabama Board of Nursing no longer accepts continuing education contact hours acquired from MEDCEU.   MEDCEU is an online provider of CE.   If you have questions regarding this issue, please contact Katie Drake-Speer or Keith Johnson at 1-800-656-5318.

the above was taken directly from the Alabama BON website

From the Kansas BON regarding medceu in Alabama

the above was taken directly from the Continuing Nursing Education Committee Notes of the Kansas BON July 16, 2002

Message from Delphi forum regarding California BON

I phoned the california BON myself. DO NOT USE MEDCEU!!! the provider number expired on march 31, 2001. california is not accepting them, and no one else probably is either. The gentleman that I spoke with said they are sitll posting on the website with an active provider # and that is incorrect, he stated (as we all know) that the company is not being co-operative.
I am in the position where I renewed my license using medceu's for my ceu's in california, I asked about this and he said that if we truly did not know about this problem and that licenses have already be renewed then they will accept it for now.

Spread the word that the company no longer has a valid provider #. The gentleman at the CA BON recommended using www.nurseweek.com for online ceu's, haven't checked it out yet so I don't know what it is like but he said it is a very good site
 
 

And another nurse, Sue Sattler, Calls the CA BON

I just got off the phone with California BON. He said they suspended the license June 2001 because MedCEU would not return calls and because of the credit card issue. It had nothing to do with course content. He also said they have contacted advertisers to drop MedCEU with no luck. They have not heard back from Florida Attorney General. I told him there was an address for MedCEU to mail checks. He said he would check into that. He also said most states will accept the hours since it is no fault of ours.

Please Call the BON directly to make sure they will accept the CEU's you took with Medceu. Do NOT assume that they will be accepted because of anything that is written on this site. If I can tell you anything it would be to Call the BON yourself.
 
 

Protect yourself

Fraud.org National  Internet Fraud information Center has lots of information
Florida Division of Consumer Services Consumer Resources page
National Consumer League Consumer guide to internet safety privacy and security
Internet Scambusters the truth about internet scams and how to protect ourselves
Consumer world a catalogue of  the most useful consumer resources
Internet Fraud Complaint Center  is a partnership between the Federal Bureau of Investigation (FBI) and the National White Collar Crime Center
 

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