Instruction
Designed, developed, and delivered courses in Leadership, Communication, Teamwork, and Customer Service (Internal and External).
Created, implemented, and evaluated instruments used for training needs analyses.
Designed, developed, and delivered courses in Basic and Advanced Electronics, Instrumentation, and Process Control.
Created course outlines, lecture and lesson guides, study guides, written examinations, handouts, presentation aids, and other training documentation.
Evaluated training material considered for purchase from outside vendors.
Attended and evaluated courses in the areas of human resources development and education.
Program Production
Authored and produced video-based, multimedia training courses.
Selected, designed, and created visual aids used in videotapes and training manuals.
Provided technical review of "storyboards" used to develop computer-based training courses.
Assisted in developing tests used for computer-based training programs.
Evaluated the final production quality of the video-based and computer-based training programs.
Assisted in the design, development, and implementation of computer-based instruments used to evaluate trainees and to track the results of the evaluations.
Project and Process Management
Designed, developed, and maintained User Guides, Training Guides, Reports Guides for media management and control systems.
Managed a small team of Technical Writers, assuming responsibilities for establishing schedules and ensuring deadlines were met.
Ensured training and service manuals used with computer controlled systems met production specifications and were of a standard, high quality.
Ensured critical updates to technical information were created and distributed in a timely manner throughout a nationwide service organization.
Defined job performance criteria, establishing performance procedures and guidelines, and provided the leadership needed to ensure desired outcomes were achieved.
Evaluated the qualifications of potential employees, comparing them to the job performance criteria.
Wrote constructive performance appraisals of trainees and co-workers, helping guide their professional development.
