Larry L. Lemmon

39 Palmerston Street

Montrose, Angus, Scotland, UK

01674-660179

E-Mail address: LarLem2@Hotmail.com

Equipment: SUN Sparcserver 330, Sparcstations I & II running SUNos and UNIX

IBM (and Compatible) PC's running DOS (various versions) containing MS/Windows 3.11, Windows95 and NT, MS/Office95 &; 97, MS/Excel, MS/Project, Corel Perfect Office Suite, Chameleon, Lotus Notes & Organizer, Powerplant, Project Workbench, Novell NWClient, Dial-in, WinSNK, Office 97, Windows95, M/S Internet Explorer v3.0, Oracle and Oracle-based applications, Client32. OS/2 Warp 3.0 and 4.0.

SupportMagic Call tracking system. AS400, MVS, VMS, Amdahl computers.

VAX 8600, 8700, 8810, DEC MicroVAX I, II, III running VMS DEC PDP- 11/70 and 11/45 running RSX-11D & 11M Complete standard range of personal computer peripherals. Internet Explorer and Netscape Navigator.

Technical Experience:

Community Safety, LLC Apr 2002 - Aug 2002

Telephone Fund Raiser / Telemarketer - Dealing with outbound predictive dialer calls for Law Enforcement and Community Service groups in Alabama, Georgia and Mississippi. I broke basic pay scale the first week of employment and was a top seller the entire time I was employed. Salary:$10.00/Hr

Adecco / Southern Nuclear Operations Corporation - Corporate Communications Department Jan 2002 - Apr 2002

Office Manager - responsible for all aspects of a busy office and direct assistance to 5 individuals regarding incoming and out-going mail, accounts receivable and payable, Word documents, e-mail, FAX sending and receiving, deliveries, supplies, phone messages, car rentals, merchandise ordering and timecards. In addition, was involved in various phases of data management regarding archival of news articles, paraphrasing and synopsizing entire internal newsletters for improved data location. Salary: $9.50/Hr.

United States Department of the Treasury Jan 2001 - Nov 2001

Customer Relations Representative responsible for receiving calls from federal debtors, answering general questions regarding procedure and policy on collection of federal debt and transferring to appropriate department for further assistance. Was also on loan to Debt Management department for assistance in revising their entire Federal Agency Phone List from one format (FoxPro) to another (MS Excel) Was also involved in printing, enclosing and issuance of Tax Rebate checks for the year 2001.  Salary: $12.00/ Hr

United States Department of Agriculture - Department of the Census Mar 2000 - Aug 2000

Enumerator and Assistant Crew Leader on a crew of 10 people responsible for interviewing and enumerating occupants of various residences and apartment complexes in the Homewood, Birmingham, AL area regarding their general length of occupancy, background, employment, daily schedule information and ethnic origin. Also recorded information on laptop Personal Computer. Salary: $12.00/Hr.

TekSystems July 1999 - Oct 1999

BankPro (customized) STARS Help desk analyst dealing with SouthTrust Bank branches and their full range of daily operational problems. Specializing in OS/2 Warp 3.0 and Warp 4.0 Startup and shutdown procedures, printer configuration resolutions, and network connectivity. Call tracking using SupportMagic for OS/2. Communications problem escalation by means of internal Solve problem reporting. Hardware troubleshooting with resolution relayed to contracted Unisys hardware services. Salary: $12.50 / Hr.

Eaton Corporation / Alternative Resources Corporation July 1998 - Apr 1999

Global Support Help Desk Analyst responsible for recording all activities related to customer calls, attempting to resolve incidents or satisfy requests using available support tools and technologies, escalating calls to the appropriate higher level support providers and tracking incidents through resolution. Basic environments involved are Windows95, WindowsNT, Banyan Vines Network, BeyondMail 3.0 Mail System, Microsoft Office97, Oracle Manufacturing (SmartClient), Peregrine Service Center call tracking system, Netscape Communicator, Internet Explorer, Global RELACS, McAfee Virus Scan, EDM Desktop / Client,.Dial-In Networking. Salary: $10.50/Hr.

First Energy / Ohio Edison Company / Computer Task Group 1997/1998

Functional Area Consultant in the Information Services Department, responsible for computer and LAN Connection setup, configuration, upgrade and specialty software installation. On occasion, involved with relocating entire business groups to other floors or other buildings within the company. Utilizing system control utilities (SYSCON), was required to add, modify and delete users on various (over 100) isolated servers and to provide each user with the appropriate access level . Installed and configured software for various business departments including Human Resources, Legal, Information Services, Help Desk, and Personnel. Responded to problem calls from 1500+ user base covering the entire range of problem areas. Maintained the training room of 22 PCs where each PC had to be specially configured with the appropriate software packages prior to each training session. Software packages worked with: Chameleon, Lotus Notes & Organizer, Powerplant, Project Workbench, Novell NWCl!ient, Dial-in, WinSNK, Office 97, Windows95, M/S Internet Explorer v3.0, Oracle and Oracle-based applications, Client32. Salary: $11.00/Hr.

Babcock & Wilcox Corp, Akron, OH / Alternative Resources Corp 1996/1997

SUN Unix System Administrator and AutoCAD Archivist responsible for the daily operation, file backup / retrieve, daily print schedule and user support as well as AutoCAD drawing retrireview from archive and disbursement to users upon request, in the mornings. Responsible for PC configuration / re-configuration, installation of applications (MS Office95 & 97, Windows95, PerfectOffice Suite, Lotus Notes and Lotus Organizer) and delivery / setup to user in the afternoons. Salary: $9.00/Hr.

Robinson Memorial Hospital, Ravenna, OH / Computer Task Group 1994-1996

Member of Information Systems team in a medium size, full-service hospital with approximately 200 users. Responsible for IBM PC set up, reconfiguration and upgrade both hardware and software, responding to all user problems regarding desktop applications on Windows95 and Windows3.1. Working with user in all departments to provide solutions to problems in the Financial, Legal, Out-patient, Human Resources, Personnel, and Emergency Services specialized applications. Salary: $10.50 / Hr.

Design Coating Systems, Warren, OH 1992-1994

Quality Control Officer, Computer System Specialist, Personnel Director at a small family-owned-&-run factory in the Powder Coating industry. Collected data from the factory floor, entered into MS Excel spread sheets and converted into production reports, Quality assurance studies and other data that was used in production improvement and customer satisfaction. Also responsible for interviewing, hiring, processing and letting go of personnel, creating shift schedules, updating standard operating procedures manual and ISO9000 documents. Salary: $7.85 / Hr.

Amdahl Corporation, Sunnyvale, CA 1990 - 1992

SUN/UNIX AND VAX/VMS SYSTEM ADMINISTRATOR as well as LAN MANAGER in an open systems, sustaining laboratory environment. Supported local users (90), created, maintained and modified user authorizaton data base, accounts and directories. Installed database, network and development software on the entire range of computer equipment. Managed local area network software and hardware including bridges, transcievers, multiplexors and punch-down connections. Salary: $18.00 / Hr.

GTE Government Systems, Mountain View, CA 1987 - 1990

VAX/VMS SYSTEM MANAGER for a VAX Cluster consisting of VAX 8700, 8650 and11/785S with 200+ users in a classified government project environment. Startup and shutdown of computer facilities. Perform system backups and restorals. Create and remove user accounts & manage directories. System tuning (memory management, system parameter modification) Conducted software installations, updates and modifications. Ordered and replaced all expendible items. Salary: $16.00 / Hr

RCA Government Systems Division, Hanover, MD 1985 - 1987

SENIOR SYSTEMS OPERATOR on a classified, 24-hour multi-processor system and associated subsystems in a variety of operational modes and configurations. Developed and administered on-the-job training for junior contractor and customer personnel. Developed and wrote performance evaluations on operational equipment and personnel. Salary: $22.00/Hr.

Ford Aerospace & Communications Corporation, Palo Alto, CA 1979 - 1985

SENIOR COMPUTER OPERATOR assigned to the Maintenance Section on a classified overseas assignment. Responsible for: Startup, shutdown and reconfiguration , online system integrity, data base management, offline data processing, junior-level customer engineering functions and distributed process activity. Also developed & upgraded daily operating procedures. Trained new personnel. Familiar with DEC PDP 11/70 & 11/45 CPU's running RSX-11D and RSX-11M operating utilities and encorporating DEC RP04, RP05 and Control Data Corporation SI Disk Drives, DECwriter LA-36 terminal interfaces, LP05 and LP06 High Speed lineprinters, TU-16 and TE-16 magnetic tape units as peripherals. Experienced daily support for Software Testing and Configuration Management. Salary: $28K/Yr.

United States Navy - Naval Security Group Activities 1969-1979

Cryptographic Technician and Morse code intercept operator in various communications stations around the world, involved in higly classified defense activities requiring Top Secret Security Clearances. Duty stations in cluded San Miguel, Philippine Islands.....RAF Edzell Scotland...Skaggs Island Ca. Schools included Naval Communications Training Center, Pensacola FL in 1969 and also in 1976.

Skills and

Training

Certified in:

*MS-Windows for DOS, MS-Word for Windows, MS-Office for Windows, MS-Excel

*MS-Project, MS Publisher, Quality Performance - Zero Defects (Phillip Crosby - 40 hour course)

*Time Management, Personnel Relationships

Completed Digital Training Courses in:

*Local Area VAX Cluster Management

*VAX/VMS Operating Concepts and Use.

*VAX System Management I and II

*Local Area Networking

*Writing Command Files

*Datatrieve

*PostScript

*Scribe

Proficient in the installation, set-up and operation of:

*Windows95, WindowsNT , MicroSoft Office95, MicroSoft Office97, Corel PerfectOffice Suite, AutoCad, Informix, *DOS 5.0 & 6.0,

OS/2 Warp 3.0 & 4.0

U.S. Citizen , U.S. Navy 10 years service, Viet Nam Veteran, References available upon request.