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A+ Operating Systems Technologies Exam Objectives

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For A+ certification, the examinee must pass both this exam and the A+ Core Hardware exam. This exam measures essential operating system competencies for desktop computer hardware service technician with six months of on-the-job experience. The examinee must demonstrate basic knowledge of Command Line Prompt, Windows 9x and Windows 2000 for installing, configuring, upgrading, troubleshooting, and repairing desktop computer systems.

The skills and knowledge measured by this exam are derived from an industry-level and worldwide job task analysis which was validated through a survey of almost 2,000 A+ certified professionals. The results of the survey are used in weighting the domains and ensuring that the weighting is representative of the relative importance of that content to the job requirements of a service technician with six months on-the-job experience. The intent is to certify individuals in a body of knowledge that is identified and accepted as the baseline or foundation of an entry-level PC technician. It is not intended to measure ‘cutting edge’ technologies.

The results of the job task analysis and survey can be found in the following report: CompTIA A+ Certification Core Hardware and OS Technologies exams Job Task Analysis Report. This report is available for distribution.

The exam is in adaptive format, therefore, will be presented with 20-30 questions. You will have 30 minutes to complete the exam. Please be aware that a score determination could be made before the maximum number of questions is presented. Once a score determination is made, the exam will shut off. The exam is translated in the following languages: Japanese, French, Spanish and German.

The exam can be broken into four parts:

% of Exam
1.0 OS Fundamentals 30%
2.0 Installation, Configuration and Upgrading 15%
3.0 Diagnosing and Troubleshooting 40%
4.0 Networks 15%
Total 100%

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