The following are a sample of service we offer:
1. Employee group training including but not limited to:
*Understanding ISO 9001:2000 Basics
*Understanding the Process Approach Method
*Internal Auditor (QMS and/or Process)
*Understanding Process Mapping (IPO, Flowchart, Value Stream Map)
*Continual Improvement and Problem-Solving (Basic techniques)
*Process Control using Statistical Analysis (Basic techniques)
2. Procedures developing including but not limited to:
*ISO 9000 / 13485:2003 Quality Management System Manual (Level 1 Documentation)
*ISO 9000 / QS 9000 Quality Management System Procedures (Level 2 Documentation)
*Specific Departmental Procedures/Work Instructions (Level 3 Documentation)
*Document Design and Development including electronic format (Level 4 Documentation)
3. Procedure revisions including but not limited to:
*ISO 9000 / 13485:2003 Quality Management System Manual (Level 1 Documentation)
*ISO 9000 / 13485:2003 Quality Management System Procedures (Level 2 Documentation)
*Specific Departmental Procedures/Work Instructions (Level 3 Documentation)
*Document Design and Development, including MDD Technical Files and electronic format (Level 4 Documentation)
4. Systems developing including but not limited to:
*Document Control
*Management Review
*Corrective and Preventive Action
*Calibration
*Customer Satisfaction (Complaints, feedback)(These services should include options 1, 2, and/or 3 above)
5. ISO 9000 / 13485:2003 consulting and other services including but not limited to:
*ISO 9001:2000/13485:2003 QMS Pre-Assessment (Includes Gap-Analysis Report)
*Internal Audit (QMS or Individual Process)
*Third Party Audit (Supplier/Subcontractor)
*Problem Solving Activities (Root Cause Analysis)
*Facilitating Continuous Improvement (Using Quality Tools, Process Approach & Coaching)
*Technical Writing
Personalized service & price charts are available. Email or Fax using 1-270-637-6401