Consulting Services
Fees
All consultations are fee-based.
There is an additional cost for "My Diary: Starter Kit" and supplies for Photo Album.
Cancellations
If you must cancel an appointment, you must give at least 72 hours notice. Cancellations received within 24 hours or less will be billed at the full rate and is payable upon receipt of billing notice.
this policy is being implemented because of the time required for preparation and travel as well as the difficulty in finding alternate clients.
Termination of Services
If there is a problem concerning the client, the matter is discussed with the client. If the problem is unable to be resolved, then notice of termination of services is given to the client effective immediately.
Payment
All consultation fees are due at the time of consultation.
Payment Methods:
Personal check
Money Order
Checks returned for insufficient funds will be addressed on an individ-dual basis.
Refunds
No refunds will be issued.
Privacy
All information related to consultations is confidential and will not be released without proper authorization.
Identification information (i.e.: name, address and bank account number) will be disclosed to third parties involved in the completion of banking transactions.
Except as directed by law upon the advice of legal counsel and subpoenas: no other disclosure will be made of name, address, telephone number, e-mail address and bank account number.
Exception: To report unlawful activity.
Copyright 2006. MATTESON ELDER CARE SERVICES. All rights reserved.
