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Essentials

Do whatever is reasonably required for people to feel special about their role in the program

Create general awareness to principles of quality, CMMI and the process improvement program

Equip the work groups with specialized role based training

Plan and describe deliverables of each focus group/workgroup. Tasks assigned should have fast turn arounds, given the training.

CHAPTER 4

Workgroups need some training at the least

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Training For All

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Training For Specific Groups

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Make a plan of who does what?

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