"The Changing Nature of the
Helping Process"
The purpose of this chapter on the history of helping is to provide the
background for understanding the current state of the helping behavior and
the human service professions. We are in a period of rapid change, with a
growing percentage of people in need due to many economic forces, and
reduced funding for helping services, due to the public and political
values and attitudes toward those who need help. It is important to
understand the cyclical nature of these changes in order to anticipate
'what's next'.
Different beliefs and values at different times in history have
led to different attitudes about helping the disadvantaged or 'needy'
poor. Over time, attitudes have varied from blaming conditions
(opportunity theory) to blaming the victims of those
conditions. These attitudes then led to
changes in social policies, laws regulating and assisting the
disadvantaged, and even the definition of who qualified as
'disadvantaged'. What follows is a brief outline of the history of helping
in our present society.
- In ancient Greece and Rome, charity was rare, but with the
growth of the early Christian church, charity became more important
because it was seen as good for the giver, a ticket to Heaven, if you
will. The poor were seen as a result of God's will, just as the landed
nobility and royalty were seen as chosen by God.
- Up until the 1500's, 'helping', charity, was left to the churches,
families and neighbors of those who needed help. Disabilities were
seen as 'God's will', but poverty was was beginning to be seen as
due to
laziness (a sin or moral deficiency), mental illness to demon
possession: only the children orphaned by illness/accident, widows of a man
crushed by a run-away horse, those left needy by the hand of fate,
were seen as 'worthy' of receiving assistance. Patterns of land
ownership and social hierarchy had built-in social obligations but
they were not reinforced by law.
- By the 1500's, society was becoming increasingly complex, with
greater social unrest and less stable communities. The growing sense
that civil law and the government should address unmet human
needs led to the creation of the English 'Poor Laws", in which
the state assumed responsibility for the 'worthy poor': the elderly,
orphans, people with disabilities. These laws also assumed the
responsibility for social control, punishing vagabonds, debtors and
beggars.
- The further disruption of traditional society by the
Industrial Revolution created growing numbers of 'urban poor', but
rather than blame social conditions, the poor were blamed for their
'lazy', 'dependent' and 'irresponsible' ways. Wealth was considered a
virtue, earned by using one's wits and working hard. Again, the
'worthy' poor, in dire straits through no fault of their own, deserved
charity, but the 'unworthy' poor were treated with shame and
humiliation, if not actually jailed for their offenses.
- In the mid-1800's, Dorothea Dix, shocked at the condition of the
mentally ill who were locked away in jails under appalling conditions
, advocated for reform efforts for the poor, disabled, and
especially for the mentally ill. her work led to the establishment of
the first hospitals for the mentally ill.
- Thus began the social welfare movement. The Salvation Army, a
religious organization that began in England, implemented numerous
social welfare programs. The need for such programs was made
especially pressing by a n economic depression which led to the
establishing of the Charitable Organization Societies. Their
philosophy that people were naturally lazy, however, led to limiting
relief to the 'worthy poor' and charity was coupled with
training and increased social control of those who would not 'help
themselves'.
- The huge influx of immigrants to poor (inexpensive) urban
neighborhoods created terrible social conditions in the industrial
cities of the Northeast. Upper class women (who had the time, money,
and servants to do their cooking, cleaning, childcare and laundry,
etc) worked as volunteers to establish 'settlement houses' in these
neighborhoods to advocate for the poor and to provide social services
and to organize neighbors to improve social conditions. These workers
and organizations were the fore runners for social work as a
profession and of social activism as a part of that work.
- In the early part of the 20th century, charity workers however,
began to lose their grasp of the importance of social conditions in
determining who was 'disadvantaged' and why: once again, the
individual traits and problems were blamed. The new
Freudian/psychoanalytic point of views of intrapsychic causes of
behavior led to a more individualized and 'clinical' approach, with
individual personal problems, rather than change of social conditions,
being the focus of remediation.
- The focus again shifted back to social conditions with the
accelerating changes and social problems of the two world wars and the
Great Depression. Social and labor unrest put pressure on the
government to come up with relief programs and the huge numbers of
hard-working people who lost their jobs due to economic
conditions led to popular support for the establishment of
social welfare programs, some of which are still in effect today.
Unemployment Compensation, Social Security, public welfare and health
programs, and vocational rehabilitation programs came into being in
1935 and were further broadened in the 1950's to establish
governmental civil rights supports and the federal Department of
Health, Education and Welfare.
- By the 1960's, it was clear that, despite these programs, the
successes of labor organizing, and the prosperity of the preceding decade, the
problems of poverty, discrimination, and extreme disparities between
the social classes were not just vanishing. A growing belief in the
rights of the disadvantaged to receive needed services led to a
massive growth in government efforts at urban renewal, aid to
education, job training, law enforcement, drug abuse treatment, mental
retardation services and other programs for the disadvantaged.
Grassroots pressure for social change, breakthroughs in treatment for
disabilities and mental illness, and continuing economic growth all led to new approaches
to providing human services and to the growth of the human
service field.
- As might be predicted by past cycles of beliefs about the causes and
'cures' for being 'disadvantaged', the recent extended period of
full-employment and economic growth led to a new period of 'social
Darwinism', in which the safety net of 'welfare as we know it' was
taken away. The predominant attitude of those with political
influence moved toward 'anyone can get a job if they want to
work', while ignoring the loss of the well-paid manufacturing jobs
that allowed the worker to rise above poverty-level existence. Just
recently, the first families to reach the end of their five-year
lifetime limit on welfare have been dropped from the rolls. Support
for good inexpensive housing has vanished, and hundreds of working
poor are living from paycheck to paycheck, or are already
homeless.
- Now we are in a period of drastic economic change. We have seen a rapid
enormous drop in the
economy. A continued down-turn, the growing number of human
tragedies being played out in our streets, and social unrest or
activism may yet lead to a reversal in our
current tendency to 'blame the victim' . Once again, perhaps, the
general public will come to understand the structural limits to
opportunity that underlie our on-going social problems. Already, the federal
government is discussing extending unemployment compensation. As a
nation, we never have tolerated for long huge numbers of starving
people in our streets. Once again, we may hope to see the
national attitudes and values change. Until this takes place, our government
cannot respond with new programs to
address the problems of the disadvantaged as the politicians
risk the loss of their electoral and financial backing.
Terms and concepts to know:
- the principle of reciprocity: Most human societies have
created some form of reciprocal relationships in which people
help each other in the expectation that help will be there when they
themselves need it. The degree to which social institutions support or
discourage mutual help varies with the values and beliefs of the
society.
- Social Darwinism: is based on the belief in 'the survival of
the fittest', and the fittest people were those who made money. Poor
people are seen as 'unfit' individuals.
- The residual philosophy of social welfare: This theory
believes that the problem that requires help is not a 'normal' social
need, but rather is due to special circumstances brought about by
individual deficiencies. This philosophy leads to victim-blaming:
when a person is seen as poor or needy due to genetics or sinfullness
or laziness, they are seen 'the problem', to be corrected or punished.
- Deserving vs undeserving poor: Those who 'blame the victim'
feel superior to the 'victim', but even some of their own sometimes
fall on hard times. Those who are seen as 'needy' through no fault of
their own are seen as the 'deserving' poor, while those who are blamed
for their condition are the 'undeserving' poor.
- The institutional philosophy of social welfareOpportunity theory:
this point of view sees that it is not the victim that is to blame for
his/her poverty, but rather the lack of opportunities and support in
the society for getting out of poverty.
- Means-tested programs vs. universal. (STUDY and know the
difference between these two.) Only people who can prove that they are
poor can receive assistance from 'means-tested' programs, whereas anyone
who meets certain qualifications (unemployed/disabled/old, etc) can
receive assistance regardless of whether they are poor or not.
(Every working mother in France has the right to state-supported
daycare, even if she is rich.)
- Entitlements: these are benefits and services that people are
legally entitled to, not based on whether they are judged to be
'deserving' or 'undeserving'. (The criteria for receiving
welfare used to be whether you were poor or not poor, not whether you
were working, or had been on welfare for five years, etc. Social
Security is an entitlement program that is not means-tested:
people qualify by having worked at certain jobs far a minimum amount
of time and have paid taxes into the system.)
- Dialectic of change: first one ideology (thesis) then
generates its' opposite (antithesis) leading to the next round of
ideas which integrate aspects of each (synthesis) in ongoing cycles of
changing ideas.
The book illustrates the cyclical nature of helping with the examples
of welfare, mental illness and juvenile justice. Read about and be able to
summarize this history in a paragraph.
Social definition of behaviors as problems:
Often the process of defining and treating
individual problem behaviors as social problems is a matter of politics:
Public ideology is spelled out in the laws and institutions that deal with
the problem, and public beliefs are manipulated by the media.
- Alcohol abuse is a behavior that can be viewed as an individual
behavior or a problem to society. It has been made illegal
(prohibition) but this did not stop drinking, it made the production
and selling of alcoholic beverages a crime and all drinkers, criminal.
Now it is no less harmful to society but it is again legal and
alcoholism is considered an illness that needs 'treatment'. You are
only a criminal if you drive while intoxicated, and the sentence is
very light compared to using illegal drugs. Yet marijuana, an illegal
drug, causes far less damage to individuals and society than alcohol.
- Cocaine use was once legal and accepted: 'coke' was a major
ingredient of Coca-Cola. Now people who use coke are criminals, there
is very limited treatment available for the addiction, and huge sums
are spent by the government on the 'War on Drugs'.
- Currently we are in an epidemic of obesity, which has social and
economic costs. If we as a society were to decided that unhealthy
eating habits were a 'social ill' and made fast food illegal, the
price of a M'cD's burger would soar, a huge criminal 'industry' would
come into being, and those who 'indulged' as well as those who
produced and sold fast foods, would be seen as criminals.
Read about the history of social work with an eye to the benefits and
drawbacks of human service work becoming like the social work profession, more professionalized
(registered, certified, credentialed). |