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TEST 1 JUNE 7, 2007 THE ADVERTISING WORLD The marketing concept A business
philosophy where the organization determines the needs of the target markets
and satisfies those needs at a profit Marketing
Mix i.
Product-
The bundle of positive attributes the consumer receives in a transaction ii.
Price-what
the consumer must give up in order to receive the product iii.
Place-
all issues related to the system of distribution iv.
Promotion-
all methods used to inform and persuade the target market about products that
are available at some price and in some place 4 Ps Decisions about product, price and place
must precede those pertaining to promotion (however, remember that everything
starts with research) Resource allocation across the elements must
achieve a balance between product development and promotions. Promotions Mix A model of communications
alternatives 1. Mass vs.
personal communication. i. Mass
communication consists of advertising and publicity ii. Personal communication consists of
sales and word of mouth 2. Paid s.
free communication i. Paid
communication (advertisement) provides control—because you pay you can control
the message, delivery of the message, what is being said and where is it said ii. Free communication (publicity)
provides credibility—because it is somebody else communicating your message,
you cannot control the delivery, nor what is being said and where is it is
said. Different
companies use differing levels of each part of mix. Some companies focus more
on mass communication putting different emphasis on advertising and publicity
while some other focus more on personal communication putting different
emphasis on sales and word of mouth. Advertising
is a form of paid mass media communication. It is any paid form of mass nonpersonal (not face to face) presentation of ideas, goods
or services by an identified sponsor. Advantage of paid advertising is control of: Message:
what is being said about the product or service Delivery of
message: how it is being delivered. Timing of
delivery of the message: because you pay, you can decide when the advertising
is aired or published. Low cost to
reach each person: even though advertising itself seems expensive, the cost to
reach each person is low because of its ability to reach a great amount of
people at once which minimizes its relative cost. Disadvantages are: High
absolute cost —advertising
is inexpensive as to reach each person yet it is still expensive because its
cost reaches millions of dollars. Low
credibility —because it
is a paid form of communication, it is not as credible as unpaid form. It is
hard to believe in something that is fully controlled by those who pay for it. —people
don’t trust it. Consumer knows it is just one side of the story, a cynical
look. To avoid or
minimize the disadvantages you need to build credibility in advertising. Public
Relations—public relations is a mediator between the publics and the
management. Publicity—media time and space (print media)
that the organization that are in direc communication
with potential consumers. It is a lot more credible that advertising because it
is a part of a story and it is not paid for. It is delivered by some source of
authority (local news paper, news). 9 out of 10 it is positive Personal Selling—sales personnel
representing the organization that are in direct communication with potential
consumers, paid personnel, high tech personnel becomes more important etc. This
increase the cost of reaching one person Word of mouth—opinions about the products
from people you respect. It is a free face to face contact (friends, family,
and co-workers). It plays the biggest role with products subjective in nature
like restaurants, movies, hair stylist. Decision Sequence Model—a process used in advertising as a
way to guide the creative process toward sound strategy and execution. Components: Situation analysis—facts finding stage It is
research based analysis of all the internal and external factors that affect
the organization. In advertising as in public relations most actions should
start with careful research. Consumer—it is important to know who the
consumer is and what consumers the company needs to target. It is impossible to
target all potential consumers with the same message. Product category—it is important to know
what category a product fall into in order to be able to create a message. Company—what are the needs of the company
and how it wants to be perceived. Macro-environment—things that affect company
in a large picture for example economics. |