Michael Bever
408-252-2663
OBJECTIVE: To find a position as a Business Analyst or Operations Manager.
SKILLS
Business Analyst – I am able to objectively review and map business processes and offer suggestions to improve practices in areas such as purchasing, stores, manufacturing, test, finished goods, logistics, IT support, customer support, contracts, product quality, marketing and sales, I work well as an interface between business managers and IT development to translate business process into IT terms and effective interface forms.
IT Analyst – understands database setup and application administration including relational database objects, fields and relationships, can use SQL to identify relevant report information, can suggest and make changes to data input forms which allow the users to quickly enter required information with the fewest key strokes.
Business Communications – I have created assembly instructions for manufacturing, product selection guides for marketing/sales, user guides for application processes and manuals for administrators. I have written and given classes to business process users. I have presented processes flows to managers in pre-sales settings and post-sales classes. I can create illustrations at any level of complexity to communicate an idea clearly.
Applications – I can use MSWord, Excel, Power Point, Visio, Project and Access, Mail tools Outlook and Lotus Notes, company defined methodologies and 3D CAD systems. I can learn new applications required to do a job in record time, many times without taking outside classes. I fully understand the Clarify database and functionality and have taken classes in Oracle 11i. I am currently studying how to use HTML, Java and VB.
TITLES
Business Analyst, System Analyst, Principal Consultant, Senior Consultant, Manufacturing/Industrial Engineer, Project Manager, IT Helpdesk Manager, Instructor, Trainer, Application Programmer
LOCATION
Silicon Valley, California, CA, San Jose, San Francisco Bay Area, San Jose area, Monterey Bay, Santa Rosa.
Travel Yes Negotiable
CREDENTIALS
Bachelors of Science Business Administration BS, BSBA University of Phoenix
AS Underwater Marine Technology, Certificate in Machining, Highline Community College
United States Air Force, Honorable Discharge
PROFILE:
I am a self starting Business Analyst who has written my own job description for the past 15 years. I focus on the goals set by management to support bottom line. I have extensive experience in Business Operations starting in manufacturing and moving to IT. I have moved through a variety of positions including Planner, Methods Analyst, Manufacturing/Industrial Engineer, Application Programmer, IT trainer, Business Analyst, IT Helpdesk Manager and Implementation Project Manager.
At Amdahl Corporation I started as a Planner where I helped change a push production system into a JIT pull system. The production line I planned decreased its cycle time from six weeks to one day. The only material not on the floor at the end of the JIT process was high cost cycle count controlled material.
Seeking a new challenge I moved to the engineering group as a Methods Analyst. I learned on my own to use a 3D CAD system in a few days and produced the first drawing by the end of my first week. After building up a component library from scratch I completed the initial project within the three week deadline. The deadline was fixed as the only person who knew the information being documented was retiring.
The engineering group promoted me to Manufacturing/Industrial Engineer where I was responsible for business process analysis and facilities design. I managed three major projects and in each project I would analyze the requirements, create drawings to identify the changes, get management approval, and submit the drawings to the architect. After the projects were underway I would manage any change requests in a timely fashion to minimize impacts to schedule and costs. The first project, an upgrade and move, estimated at $1.75 million completed on schedule with a final cost of $750,000. The second project was a move which completed on time with a savings of $500,000. The third project was an aggressive move from building to another in 5 months due to lease considerations. I had to take the people, processes and equipment and fit them into 1/3 to the existing space. The project completed on time and on budget with no production impact. I received a director award for each of the projects for on time completions and cost savings.
I was then asked to move to the IT groups to support the development of a Sales Automation tool meant to create a configuration for a complex product. The work completed satisfactorily and on time.
When the IT department was outsourced to Amdahl’s subsidiary DMR Consulting I moved with it to assist with the Y2K business reengineering. My task was to help identify changes to the business processes associated with the interface between the company and the customer. I created a class to identify the process flows within the application to be used so everyone would start thinking in similar terms. I then wrote classes for each of the areas affected by the changes and presented these classes to the IT department and to the users. At the same time I managed the IT Help Desk and trained the application system administrators. I assisted in defining the interfaces between the various applications which included what information was to be passed and what would happen to the information once received. My projects completed on time and I was given an additional award for my work during the Y2K crossover.
My move to AristaSoft was to make better use of my business analyst and project management skills. I assisted 5 companies through the process of bringing on new applications by supplying business process information, application testing guidance and user training classes. I managed multiple resources during various projects keeping the changes to what was contracted. I wrote and gave pre-sales presentations, wrote manuals for and trained administrations and wrote user guides and training classes. I supported the helpdesk with process and database information when needed and supplied interface information for application integration. When AristaSoft closed I felt it was a good time to take a sabbatical and help a friend through an extended illness. My desire now is to find the proper company to continue my career.
PROFESSIONAL EXPERIENCE:
ThinkPath Inc. Waltham, MA May 2002
Contract CRM Trainer
I taught three service groups a new support process created by the company. Contract successfully completed.
AristaSoft Corporation San Jose, CA. Sept 2000 to July 2001 (AristaSoft closed)
Principal Consultant
Analyze business processes, present process flows, manage project resources to meet contract requirements, manage customer expectations, evaluate change requests for schedule and cost impacts. Write administrator manuals, user guides and give training classes,. Support integration activities. Assist the help desk.
DMR Consulting, Inc. California Business Group Sept 1997 to Sept 2000
Consultant, Business Analyst, Application Programmer:
Managed the IT helpdesk, participated in business systems re-engineering for Y2K, Trained and managed the Clarify system administrator, project manager for system integration testing, developed an "Awareness" process class, and developed tools to understand and identify interfaces and database objects, fields and relationships.
Amdahl Corporation, Sunnyvale, CA Aug 83 to Sept. 97
Application Programmer, Manufacturing/Industrial Engineer, Analyst, Planner
I programmed product simulation and quote-generating tool using Calico Concinity and Excel, developed facility layout for production plants, created an Excel model to analyze cost of operations for a variety of buildings changes, received three awards for projects completed on time and under budget, created Method sheets for a multi cultural/multi lingual work force, used JIT technologies to plan production and create optimum material flows. I participated in the Medical Emergency Response Team and Emergency Response Team for 6 years.
EDUCATION:
UNIVERSITY of PHOENIX, Phoenix, AZ Bachelor of Science, Business Administration
HIGHLINE COMMUNITY COLLEGE Midway, WA - AS Underwater Marine Technology, Certificate Machining
CLARIFY UNIVERSITY, San Jose, CA – Clarify Partnership Program, Contracts, Logistics, Depot Repair
WRIGHT STATE UNIVERSITY, Ohio, Facilities Design Seminar
JCIT INSTITUTE OF TECHNOLOGY, Denver, CO, DFM/JIT Basic and Advanced classes
DeAnza & Foothill Community Colleges Cupertino, CA & Los Altos, CA
Studied: Small Business Admin, Computer Science, Printed Circuit Board Design and more
REFERENCES: Provided on request