Objective:To obtain a people-oriented position where I can use my skills to serve others.

Accomplishments:Communications; Computers- Web page designs, Adobe suite, Paint Shop Pro, Animation Shop 3, Photo Impact, Dreamweaver, Basic HTML Knowledge, Type 45+ WPM; Sales; Teamwork

Executed daily operations of proper cash handling in accordance with company and industry standards, as well as, proper patient care per doctor’s orders and industry standards.

Took orders for products sold through the J.C. Penny catalog.

Prepared special order worksheets.

Kept records of services in progress.

Notified customers when service was completed and accepted payments as well as advised of delivery dates.

Assisted customers to select and purchase specified merchandise in the J.C. Penny catalog.

Kept records of items in catalog, received and posted customer payments.

Successfully handled patient care in accordance with doctor’s orders and state regulations.

Approved customer's checks and provided check cashing service according to exchange policy.

Structured and maintained a patient record in accordance with doctor’s orders.

Answered customer's telephone, mail and in-person inquiries and directed customers to appropriate sales area.

Resolved customer complaints and assisted customers with a positive shopping experience through catalog sales.

Sold all merchandise at Wal-Mart and J.C. Penny to customers.

Provided customers with catalogs and information concerning prices, shipping time and costs.

Served as Home Health Aide as a self-employed nurses aid.

Web page design and development.

Developed web pages for friends, family, and personal use.

Knowledge and experience with graphic programs.


Employment: Wal-Mart Wilkes-Barre. Pa Customer-Service Clerk 11/2004 to 12/2004

J.C. Penny Catalog Services Moosic, Pa Customer Service Representative (Seasonal) 10/2002 to 12/2002

Self-Employed Hanover Township, Pa Certified Home Health Aide 07/1999 to 09/2002


Education: Allied Medical & Technical Careers Forty Fort, Pa
Nursing Assistant 11/1995- 01/1996

College Misercordia Dallas, Pa
Elementary Education 1993-1994

Wyoming Valley West High School Plymouth, Pa
Graduate/ Academic 09/1990- 06/1993

Bishop O'Riley High School Kingston, Pa
Academic 09/1989- 06/1990

Community: Served in the Girls Scouts of America as an assistant leader.

Hobbies: Web Page Development, Sewing, Serving others.

Awards: Girl Scouts Gold Award, Service Award Society for Creative Anachronisms.


References: Please contact Me via e-mail for a complete listing of References as well as any personal information you would like