MANAGEMENT                                                                   April 16, 2004

 

 

MANAGE = man-age: the result of manning

MANAGEMENT = manage-ment: mentoring, or coaching, or increasing levels of awareness and responsibility towards the results of manning, achieving what has been decided to be achieved.

 

 

The objective of management of anything is to grow it, be it businesses, people, or knowledge.

 

Management has been defined in many ways, the most lucid being – Management is the arrangement and utilization of people (knowledge, skills, and attitudes), resources, infrastructure, technology, systems, methods, and processes to achieve a planned outcome.

 

Figure 1.

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The 3 things that Management DOES to people:

  1. Tell people what to do
  2. Support people in what they have to do
  3. Let people know how they did what they had to do

 

And all through, they need to make people feel good… !!

 

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The 4 questions that Management needs to have answers to at all times:

  1. What needs to happen? – the Goals Planned
  2. What is happening? – the Status, with Measurements
  3. How to make it happen? – Creative Problem Solving
  4. Is it happening? – the Status, with Measurements

 

And if the answers to even one of these questions is not clear at any time, Management is out of control.

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Maturity

 

Management matures when they are able to continue operating effectively without having all the questions answered. – MS

 

If you don’t start with questions, you won’t end with answers – MS

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Professionalism

 

Professionalism demands we MBO and MBR J.  MBO – Manage by Objectives, and MBR – Manage by Responsibility.

 

Manage by Objectives (MBO)

 

MBO begins with the end in mind,  Setting up what you want at the end of an endeavor, the Goal, working back to plan all the key steps, tracking the progressing reality with the plan to ensure the prevention of any rework and meeting the schedule is what MBO is about.

 

Manage by Responsibility (MBR)

 

MBR has two principles:

  1. I am 100% responsible for what happens to me.
  2. I am 100% responsible for my reaction to what happens to me.

 

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July 1, 2004:  Is Management a result of Mean-age-ment? The creation of meaning is the single biggest contribution of managers, which leads to belief and motivation for the individuals who need to deliver.