Upload Problems/2

Error messages and possible causes

"Document contains no data" (EZ)

Appears not only in conjunction with EZ upload, but also when loading HTML files. If it occurs after hitting "upload", when the updated directory listing is supposed to appear, try to reload the directory listing and check whether the uploaded file is there with >0 bytes. If it is, and loads properly when clicking "view", dismiss the matter as server glitch. If the file isn't there or has 0 bytes, try to upload again.
If the message occurs when trying to load a freshly uploaded file, check whether it has >0 bytes in the directory listing. If it does, try to load it again. If it's 0 bytes, try to upload again.
If the file has >0 bytes but you get the error message repeatedly, even at a different time of day, contact a community leader.
If the file repeatedly uploads with 0 bytes, try alternative upload methods

File doesn't show in directory listing after upload (EZ & FTP)

Try to upload again, and take care to note whether there are any messages from the server - in EZ upload, they'd appear at the top of the directory listing. If there are any, take them down. Common problems are caused by invalid filenames: UNIX systems (i.e. mot web servers) don't accept filenames with blanks, dots, ampersands etc. To be on the safe side, your filenames shouldn't contain anything besides a-z, 1-9, and underscore. If the filename meets these requirements, contact a community leader.

"Filenames may only contain the characters..." / "Permission denied. (Filename (accept))" (EZ / FTP)

This message will occur at the top of your director listing right after an upload. The name of the file you tried to upload contains an invalid character: UNIX systems (i.e. mot web servers) don't accept filenames with blanks, dots, ampersands etc. To be on the safe side, your filenames shouldn't contain anything besides a-z, 1-9, and underscore. If the filename meets these requirements, contact a community leader.

"...Invalid extension..." / "The file extension in (filename) is not allowed" (EZ / FTP)

To prevent software piracy and virus uploads, Geocities only allows a certain range of file extenions to be uploaded. This message appears if you try to upload a file with an extension Geocities doesn't allow. Check out the list of supported extensions and rename your file accordingly.

"Hostname could not be found" / "Netscape was unable to find... might be down or is not responding" (EZ)

The cause of this problem may be exactly that - the server is down. More often, however, it's a problem with your ISP's router. That's the machine that's supposed to find the way to the desired URL, but sometimes it behaves like a taxi driver with memory leaks, maintaining that there was no Broadway in New York although he's just come from there. Try again, and again after a couple of minutes. If the problem persists or appears frequently, alert your ISP.

File uploaded fine, but doesn't load (EZ & FTP)

After having ruled out the possibility that you've mistyped the name of the file in the HTML code or the browser's location field, check whether it's really there and has >0 bytes. Try to upload it again. If that doesn't help, try alternative upload methods.

"Couldn't initiate data transfer" (FTP)

There are many possible causes, e.g. a problem with your ISP, illegal file name, general network problems, a problem with the Geocities server... To rule them out systematically, try to dial up to other ISPs if possible, try other FTP servers, upload different files, download some files, try FTPing at different times of day etc. Also try alternative upload methods.

File uploads but has zero bytes (EZ & FTP)

If you've used EZ upload and entered the filename manually, you may have mistyped it or the path to it. EZ then uploads something that isn't really there, resulting in a zero byte file in your Geo directory. If that possibility is ruled out, check whether the filename is illegal (it mustn't contain characters outside a-z, 1-9, and underscore). Try to upload the file again. Next, try alternative upload methods.

"File not found" (FTP)

If you've typed the filename manually, check for typos. Is the file really in the specified path? Does the filename contain blanks?


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