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BUSINESS EXPERIENCE |
- October 2008 - Present: All Covered
Central Services Delivery
- Supporting nationwide clients network infrastructure.
- Technical support and troubleshooting.
- October 2000 - 2007: Jacobs Engineering Group
PC Support Technician
- Networked PC support for a variety of systems and software environments.
- Basic technical support and troubleshooting.
- October 1997 - October 2000: Compaq Computer Corporation
Product Information Representative
- Customer support for products.
- Basic technical support and troubleshooting.
Manufacturing Associate
- Built and repaired complete computer systems using a variety of tools and equipment.
- Performed numerous interactive tests to verify that units were of the highest quality and standard.
- Followed progress of completed units through other phases of manufacturing to ensure that they were packed and shipped to customers within the standard turnaround time.
- October 1996 - October 1997: Tejano Reporter
Co-Publisher
- Computer design, layout and production of monthly tabloid, flyers, and posters.
- Incorporated and designed display ads for clientele.
- Called on vendors for production needs.
- Obtained quotes with emphasis on cost concerns.
Marketing
- Developed marketing promotions for paper.
- Outside and telephone sales of display ads supporting free publication.
- September 1996 - January 1997: Guitar Center
Sales
- Inside sales of new and used retail merchandise.
- March 1992 - September 1996: Five V Graphics
Graphic Design
- Design and manufacture of two and three dimensional signage.
- September 1992- April 1996: Fama Enterprises
Recording and Performing Musician
- Touring and promoting recordings under Sony Records, Inc. (5 CDs released)
- BMI contracted songwriter.
- August 1989 - March 1992: City of Houston, Houston Public Library
Librarian Assistant I
- Personal and telephone patron assistance.
- Organized; filed; and stored library media.
- Organizing special activities (films, guest speakers/performing artists).
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