Robert Kleinschmidt
38220 Parkmont Drive
Fremont, CA 94536
510.790.8013
robert@theKleinschmidts.org
Objective:
Senior Director or VP of Engineering position with responsibility for product direction, team building,
quality improvement, on-time-under-budget delivery and improving organizational efficiencies.
Summary:
* More than 20 years engineering management experience including development of enterprise and
consumer software products and joint hardware/software projects.
* Co-founder of a software company; built to 50 employees and $14M valuation over 3 years.
* Product marketing experience analyzing and developing service products in a large corporate environment.
* Proven success eliciting customer needs and translating them into product offerings.
* Proven team building skills and outstanding communication skills
* Called on to manage customers in pre- and post-sales roles including defusing customer escalations.
* P&L responsibility, business plan preparation and presentation to venture funds.
* Proven problem solving and conflict resolution skills.
* Demonstrated highly successful management of multiple, geographically separated teams.
* Offshoring experience, including vendor selection, team building, and successful execution.
Experience:
Oracle(Oracle acquired BEA in June 2008) 2005-present
Senior Director of Engineering: Responsible for the Software Engineering Tools and
Infrastructure group.
* Directing 6 teams: Release Engineering, Systems Testing, Infrastructure Tools, Platform
Certification, Performance Engineering and Engineering Lab (500 servers).
* Created and maintained testing tools, harnesses, and procedures that reliably reproduce test
results, provides for tests that can run automatically, and reports on test results.
* Spearheaded Virtualization and automation of QA and dev processes.
* Provided process and tools for a world class componentized build system.
* Provide a build harness that schedules and starts product builds & tests.
* Setup and maintain the Bug Tracking database
* Setup environments that can be used for testing products against a variety of network,
system and software configurations.
* Responsible for all aspects of provisioning and maintaining the Engineering Labs
* Provide Infrastructure and Tools for Developers and QA to measure, monitor, and
test performance
* Perform Benchmarks, Performance Tests, or other exercises with third parties for Marketing or
Technical purposes related to Performance, Stability, and Scalability
Evant, Inc. 2004-2005
Senior Director, Engineering Services: Responsible for all Engineering processes.
* Responsible for product development, qualification, delivery, and support processes.
* Liaison with Professional Services, Customer Support and Bangalore DBA team.
* Ran the Program Office. Ensured process compliance, including gate reviews,
completion of all deliverables, and effective decision-making model.
Geac Computer Corporation (Geac acquired Extensity in March 2003) 2003-2004
Senior Director of Engineering: Responsible for the Enterprise software group that spanned three locations, and
numbered roughly 50 engineers at its peak.
* Core member of the Integration team following the Extensity acquisition, resulting in high retention and project
continuity including delivery of two major Extensity releases within 1st year.
* Delivered an HTML complement to Extensity's Java client in four months.
* Ramped-up Atlanta resources on Extensity development and support as part of the integration.
* Reviewed and revamped PSO delivery model and delivered tools that cut implementation costs by 30%.
* Resolved customer questions and issues through direct contact and by leveraging customer support resources.
* Drove investigation, vendor selection, contract negotiation and operational ramp of offshore engineering team,
adding capacity to deliver more, faster, at lower cost.
* Evangelized for a fundamental business shift toward Hosted Services.
* Responsibility for development of the Extensity Application Suite portion of Geac's BPM offering.
The Extensity Suite includes configurable workflow, email notification and business rules.
* Coordinated activities of teams in Atlanta, Emeryville and Bangalore.
* Spearheaded the vendor selection process, negotiated and set up Geac's offshoring facility in India.
Extensity, Inc.
2000-2003
Senior Director of Engineering: Responsible for development of Extensity Application Suite covering Expense
Reports, Travel Plans, Procurement Request, Payment Request, and Timesheet applications (JAVA, HTML).
* Instituted new processes, testing methodology and data set layering to improve product quality and reduce costs.
* Interfaced with Sales, PSO and Marketing to define and deliver two new products and six releases.
* Delivered three major functional releases resulting in increased sales and improved customer loyalty.
* Expanded product line from four to five products, increasing market penetration.
* Broadened product line with mobile, portal, analytics, and tools
* Drove improvements in product scalability, growing from 100's of seats to >30,000 seat deployments
implemented in more than 45 countries worldwide.
* Implemented significant usability improvements resulting in enthusiastic customer and analyst response
* Leveraged 3rd party and open source code to reduce costs and delivery time
* Developed highly effective and responsive engineering team that delivered against commitments,
resulting in strong customer satisfaction and loyalty ratings
Silicon Graphics, Inc. 1994-2000
Technology Competency Manager:
* Responsible for forecasting global PSO revenue and market needs, and planning the requisite
service product offerings.
* Evaluated one-off engagements and identified several new productization opportunities.
* Served as the portal to core engineering for the PSO business unit, providing efficient, trackable
communications..
Acting Director of Engineering:
* Responsible for four direct report managers and 36 indirect reports, delivering Macintosh and PC
connectivity.
* Created the Connectivity group and built a team of eight engineers to work with third party vendors
* Developed business relationships with Insignia Solutions, Xinet, Neelum, Data Connection, Syntax,
Tektronix, Mainsoft, and NetManage, increasing software availability and customer satisfaction.
* Delivered many releases of the following products to customers: SoftWindows, Netware Client, Appletalk,
PC-NFS, InPerson, Showcase, and Shockwave.
* Planned new collaboration products and Win32 solutions for NT connectivity.
Xcelerated Systems, Inc. 1989-1993
Founder and Vice President Engineering:
* Co-founded Xcelerated Systems and introduced "Liken" Macintosh emulation software into the marketplace.
* Created and managed team of ten engineers in further development of Liken, including AppleTalk
networking support and porting to Sun, HP, and IBM workstations.
* Responsible for development of MABI technology that allowed off-the-shelf Macintosh applications to run
on Unix workstations.
Other Professional Experience:
Engineering Director and Engineering Manager with responsibility for design, implementation and
integration of Unix OS on prototype and production mini-supercomputer hardware. Additional projects
included compiler development, hardware simulator and teaching microprogramming courses to customers.
Education & Other Skills:
Bachelor of Science, Computer Science, Graduated cum laude, Arizona State University
Cross-cultural experience:
* Managed teams in London and Bangalore;
* Lived for two years in Ecuador;
* Worked for weeks at a time in Germany, England and Israel.
Foreign Language Skills:
* Spanish