EXPERIENCE

9/2002 - Present

NBTHS

No Brunswick, NJ

Alternative High School Coordinator & HS Business Teacher

Courses: Introduction to Word Processing, Computer Applications, Marketing Education, Sports & Entertainment Marketing, Introduction to Business, Radio Broadcasting, Cinema & Film, Media Ethics, Publications, Layout & Design.

11/1998 – 9/2001

SAP America

Parsippany, NJ

Application Consultant

Consultant on the Front Office team on an Accelerated SAP implementation with a record-breaking implementation schedule for Utilities Industry Customer Care & Service (CCS) 1.2. Testing and documentation for SAP R/3 4.6C ASAP updates in the Materials Management functions, SAP Business Information Warehouse 2.0B, and SAP Customer Interaction Center R/3 4.63 release.

2/1996 - 11/1998

TALX Corporation

Clark, NJ

Sales Engineer

Sales support, product demonstrations, proposals, and some customer service for Interactive Voice Response and Self-Service Web interface solutions company. Customized and presented web and IVR demonstrations for employee self-service and other software applications.

10/1994 - 2/1996

Hertz Corporation

Park Ridge, NJ

Manager, Sales Development and Training

Managed team of trainers introducing new national customer service system. Managed development and introduction of computer based management training program. Over 300 managers and potential managers received training in one year through this process. Wrote and provided training and support for national rollout of Email. Over 100 locations trained. Planned and executed national sales meeting exercises and activities. Managed external development of operational training. Managed introduction of sales training intervention.

9/1990 - 6/1994

Northampton Comm. College & Raritan Valley Comm. College

Bethlehem, PA & North Branch, NJ

Adjunct Professor

Courses taught:
· Introduction to Business Administration
· Marketing Fundamentals
· Principles of Management
· Microcomputer Hardware and Software
· Computer Applications

1/1990 - 12/1994

KBI Systems

Mountainside, NJ

Director, Training Technology

Designed and delivered seminars in the use of training technology, laser disc technology, presentation technology, multimedia technology, video telecommunications, and authoring languages. Audiences were not comfortable using technology or failed to understand utility until these hands-on sessions. Also sold and integrated multimedia solutions.

1/1989 - 1/1990

Independent

Clinton, NJ

Financial and Training Consultant

Financial and estate planning sales and consultation. Small systems integration sales and integration. Training presentations and sales. Series 7 securities and health and life insurance licenses.

8/1988 - 1/1989

IDR Inc. (Reuters)

Hauppauge, NY

Training Manager

Manage design & delivery of sales and management training. Managed design/delivery of training inside outside sales, management & operations. Manage outplacement training for management and non-management levels of 500 person company closed by parent.

3/1983 - 8/1988

Deloitte & Touche

New York, NY

Manager, Computer Audit Training

Coordinated large teams of designers and trainers for multi-week, multi-location, multi-level international computer specialty. Developed 3 year competency model for new IS auditor specialty. Managed installations & migrations with GEISCO, Boeing, and GENIX OS/MVS service bureaus. Planned and delivered training for 900 partners, managers, auditors, and computer security specialists trained creating new career path. Designed and implemented 30 station portable micro to mainframe computer labs, shipped 5 times in 3 months each year. Performed and managed national recruitment and search effort for information systems auditors.

7/1980 - 3/1983

Lipton Company

Englewood Cliffs, NJ

Training Program Administrator

Created first-line supervisor training programs for manufacturing sites across the US. Program included trainer training and was instrumental in defeating one union certification challenge. Designed and delivered termination skills training for manufacturing plant supervisors. Created and delivered job aids and training for performance appraisal program. Created corrective coaching job aids and training. Programs served as springboard in a substantial and growing internal consulting role.

1/1979 - 1/1980

Adelphi University

Garden City, NY

Coordinator, Management Institute

Designed/managed continuing education, hired and managed faculty, scheduled programs, designed and published catalogs, establish community centers, managed direct mail marketing of public seminars, and performed successful sales calls for in-house executive seminars.

9/1976 - 12/1979

Rutgers University

New Brunswick, NJ

Associate Director, Center for Adult Development

Proposed and managed Graduate School of Education grant funded programs. Planned, managed & performed a research, prison education research, community service, training & counseling program. Performed correctional education program effectiveness research, Job search skills training and group counseling for inmates and in-service training for educators of Rahway State Prison and Bordentown Youth Correctional Institution.

2/1973 - 8/1976

Kean University

Union, NJ

Director, NJ Veterans Education Corps

Proposed and managed a series of successful grant funded programs. Planned, managed & performed a training & counseling project. Established and managed 9 counseling centers, hiring, training, and managing 20 counselors. Served as consultant to the US Office of Education and the Veterans Administration.

EDUCATION

1982

Rutgers University

New Brunswick, NJ

Professional

Ed.S. Education Administration, Graduate School of Education (All courses and qualifying exams for doctorate.)

1973

Montclair State University

Upper Montclair, NJ

Master's Degree

M.A. Student Personnel Administration

1972

Montclair State University

Upper Montclair, NJ

Bachelor's Degree

B.A. Business Administration

1970

Middlesex County College

Edison, NJ

Associate Degree

A.A.S. Marketing

AFFILIATIONS

1/1998 - Present

Marquis Who's Who

Who's Who in America

1/1997 - Present

Marquis Who's Who

Who's Who in the World

1/1995 - Present

Marquis Who's Who

Who's Who in Science and Engineering

1/1991 - 12/1995

ASTD Metro Chapter

Chairman, Career Counseling

8/1983 - Present

Institute of Certified Professional Managers

Certified Manager

1/1980 - Present

Marquis Who's Who

Who's Who in the East

1/1980 - Present

Blessing & White

Certified Instructor - Career Management

3/1979 - 2/1980

ASTD Long Island Chapter

Treasurer

1/1979 - Present

American Society for Training & Development

Member

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