Have Changed names on this page to majikalls.com as google is caching them and we cannot let other know about our basic steps. Offcourse the Image is anyways not Cached
Revised 7 JAN 07
Have Created a Free Support Forum for Users of Majikalls at http://magicalls.theiforum.com/
Users can post problem and I will be replying / adding on it
Revised 3 JAN 07
LOGO Style ok only if phone look be replaced with Headset
1st Meeting –
Disposition List Rechecked
2nd Meeting
To see if Admin Users Company Name at Signup be Converted into a Image to be shown on Callers Login
Admin to have provision to create 5 users
Reseller Admin Users to Login from a Blank IP website
To see if Call Center Posting Type Forum be added later – Not a Priority Right Now
www.majikalls.com
A Simply n Easy Site with Least Reporting Tools
In Caller Login - Auto Dial From
X-Lite / EyeBeam sip:<TelNo>
or Skype callto://+<TelNo> or callto:+<TelNo>
or Others Betamax* n Express Talk callto:<TelNo>
Plus the Phone Contact No is Clickable [U will See it Launches the above Script ]
The site is to provide
Preview [ To See Before U Dial the Nos] /
Progressive dialing [Caller listens through entire duration of the call, including pick-up and answering
machine ]
ability to Manual Dial Call Centers Using X-Lite / EyeBeam. SoftPhones or Skype Application or Betamax* Calling Applications or Express Talk SoftPhone.
*Note - Betamax applications are VoipStunt, VoipBuster, InternetCalls, LowRateVoip, FreeCall, VoipDiscount, VoipCheap, VoipCheap.co.uk, Poivy, NetAppel.fr etc]
Here Call Centers Can Set and UpLoad a List of Contacts Know as Lead Set in Excel Sheets and Create Caller Logins wherein the Call Centers Agents or Remote Agents can Login n See the Contacts Details One by One Along with option of Actual placement of Call on opening the Page.
The Key Crux of the Services Hovers Around the Abilty of X-Lite / EyeBeam Softphones n Skype / Betamax Applications n ExpressTalk Softphone Ability to Map a Sip Handler Link where a "sip:<TelNo>" or callto:<TelNo> entry on a web browsers launches the Softphone and Auto Dials the "Tel Number". Similarly Skype Application Calls Out to tel nos on defining a script callto:+<TelNo> and Betamax Calling Applications n ExpressTalk Softphones respond to script callto:<TelNo>
Any Visitor can create a Free Trial Login whicj is a Admin Login [Ends in 15 Days deleting all the info unless made Paid] Account by providing Full Name Contact No n Email. The Login name [email] n default password is shown on the next screen as well as send to the email with offer and usage details.
Within Site these Login which is a Master or Admin Login has the following Abilty
Change Default Login Password
To Create/Delete Multiple Projects
Within Projects to UpLoad Multiple Excel File [Free Trial will take only first 25 Entries of any sheet]
To Create Multiple Users [Default is 4 User]
This user info is in form of Default Four Rows with
User 1 "Agent Display name" "LoginID" "LoginPassword" a PullDown TAB to select from
"ProjectName" "ExcelFileName" Status tick for Active
On Save a defined User is Saved and Created
Effectively all info is editable and login name n password can give Caller Login where Agents Accessing the Site on Login will Start receiving Info from the designated Project and Designated ExcelFile Row Info as a web Page displayed in Successions.
If More than one Caller Login is Used they all will receive the Next Row Info In Succession as Record x of xxx
The Admin Login should be able to see the assess status of his Uploaded File and Which Caller has Last Assessed what Row No. meaning when That Caller Logins The Last Assessed page by Him Should Reopen.
Thus the Admin will Know when his List has Expired.
Once the List has Run it will Rerun starting from First Info with Additional Entries Shown about Last Call
Date of Call – Last Caller Name – Disposition Comment.
The Assessed Row Info will not Move to Next Info till The Caller Selects a Disposition and Save it..
The Admin Login is at the Moment Proposed to Cost 50$ per Month will ability to define 4 Nos Users as Caller who can Login and Recive UpLoaded Excel Sheets Info.
[Later on a Option of Reseller Admin Login Costing 20$ [50$] with Nil Users Login Can be Introduced So that even ONE User can be added at $10 per User Per Month with a Big Difference that “The User Will Login at a Different Domain” with No Link to the Main site www.majikalls.com – So in Effect Reseller can Manage the Part of Creating Multiple Projects - Uploading Multiple List and Defining any Number of Users and in Turn give his Users Access after taking a Charge which his Market n Clientage can Support – Means if he wants to Charge a User Rs. 800/- or 1000/- or whatever and in turn Give us only 20$ Per Month for Admin Login and 10$ Per month for Caller Login]
The Caller Login also starts on the Main Page so that other users can also come to know of the Services unless a Reseller Admin Gives Our Diff Domain to Agents which access page only has Login Fields.
The Caller WebPage should have
Option to Select AUTO DIAL as ON or OFF
Option to Select SoftPhone or Calling Application So that related Script is ON.
Option to add Prefix to the Tel Numbers Originally on the Loaded List. This is important as Diff Diff Caller might be using different SoftPhone Calling Accounts which may use a diff prefix to assess a Number for example a 10 digit US Telephone No might be called Directly or with a Pre-fix 1 or a Prefix 001 or any other VOIP Provider Defined Prefix.
The Caller Web Page Field of Phone No should be Clickable to Redial the No [with the Prefix] in case of Drop Called, Disconnect on SoftPhone or Retry Required By Caller [with a info “Click to Redial”]
The Caller Page will Show his Display Name The Project Name and The Excel File Name he/she is On.
The Info on The WebPage Assesed has Shows Info xx of xxx so he will Know if Dialed List Is Exhausting
The Next Info can be Assessed only when the Existing Page is Assigned a Pre Defined Disposition like
NOT TO RERUN
InValid /No Ring
DNC
Restricted No.
Foreign Language
Hang Up
Moved
Deceased
Wrong Number
Sale / Transfer
I Will Follow Up
TO BE RERUN
Busy Tone
Ring Only
Answering Machine
Not Interested
Call Back Later
Talked To Spouse
Not in
See Comments
COMMENTS (Optional )
______________________________________________________________________
[PAYMENT CONCEPT]
Free 15 Days Trial Login which Auto Deletes Completely in 15 Days Unless Paid.
Proposed Charges are 50$ for 30 Day Admin Login with Uptill Five [four] Users Builtin.
Amount Paid above 50$ Shown As Account Credit Balance – which can be used to Create Additional Users at the Rate 10$ per User Per 30 Days – or Next Month Usage at the Rate 50$
It also has to Show Next Month Expected Charges and When Expiring
In Case User Balance is Less then 50$ the Account will Go into 5 [3] Days Grace Then Into Dormant Mode – means login will open and show balance as less then 50$ but will Only function to add fund to reactivated it. If Not Recharged it will Expire in a specified period.
The payment remittance options be Easy n multiple keeping Indian n International Users in Mind Like Paypal MoneyBookers, Cash Deposit or Bank Transfer to say ICICI Bank Account with details send on Designated Email or whatever Cheap n Reliable Options Exists.
The Site Index Page should be Search Engine Compatible [Search Crawler n Spider Friendly]
Site Scripting, Security n Redundancy Should be Kept In Mind.
The Index Page be Easy Still be a Advance and Chic Styling.
Every User Pages should have Easy Usage Info to take them to Next Step.
Ever Page after Login Should have a TEST SOFTPHONE COMPATIBILTY by way of blank field to type a Tel No and a Button to Click to Call. This should run the sip:<telno> or callto://+ <telno> function to see if Caller Comp launches or Dial the Tel No or not.
A Step by Step Troubleshooting Page as a FAQ can be defined with maximum Info.
The Site being a Paid Services Site – New n More Services will have to be added continuously, to be run on this domain and as separate Services. [One Example being a link to a Entirely Diff Site of Ours Offering Self Services Option for Calling Minutes to be Used on the Softphones the Clients have – Calling Minutes in India can be legally offered only by Licensed Vendors but site is made with Worldwide Clientage in Mind, So Calling Minutes Self Service WebSite should not be India registered]
"C:\Program Files\Skype\Phone\Skype.exe" "/callto:"%l""
URL:Sip Protocol - run
"C:\Program Files\CounterPath\x-lite\x-lite.exe" -dial="%1"
URL:VoipClient Protocol - open
"C:\Program Files\VoipStunt.com\VoipStunt\VoipStunt.exe" -callto:"%1"
URL: CallTo Protocol - -
"C:\Program Files\NCH Swift Sound\Talk\talk.exe" -dial %1
Example of US Mortgage Sheet