Great Customer Insight Demands Great User Experience Research

User Experience is the practice of researching and designing the holistic experience of the people who use your products and services.  This experience spans your digital presence:  software, Web, mobile and social media. 

As a User Experience Research professional, I provide the insight you need.

• Great insight using robust and agile testing.
• Digital experience research and design that helps you meet your customer's needs, using proven and creative methods.
• Content, inforamtion architecture and communication that optimizes your customer's experience when and where they are.
  

What is Usability?

Usability is the practice of designing and testing products to meet users expectations, so that users perform well with minimum stress and maximum efficiency. Usability is an integral part of a user interface. Users benefit because products are optimized for:

• Ease of use
• Ease of learning
• Productivity