IBM-HELP SOLUTION / TECHNOTE ----------------------------------------------------------------------------------------------------------------------------- Revision # Modified By Modification Date Author/Date+Time Document ID 2 1 Anne Vanwynsberghe, Toronto Anne Vanwynsberghe, Toronto 06/14/2001 01:34 PM 06/14/2001 01:01 PM Anne Vanwynsberghe / 06/14/2001 12:46:39 PM CAN-05947 IBM/ISM SOLUTION / TECHNOTE FOR CSC SOLUTION/TECHNOTE* ----------------------------------------------------------------------------------------------------------------------------- Description: PC Errors on Bootup* Component: Desktops* Item: Desktops General ----------------------------------------------------------------------------------------------------------------------------- Resolution/Procedure: The Personal Computer has a habit of displaying error codes when first turned on (and at other times, too!). This listing, which consists mostly of error codes and sounds that are displayed during POST (Power-On Self-Test) may be of use to users in problem determination. If you don't find the exact error code you're looking for, try looking for the first few non-zero digits of the code. The majority of these errors will require Hardware Support, but this listing may allow additional problem determination and solving. Topic: Hardware Problems Product Title: IBMSERV and IBMPROD Contact Telephone Numbers: IBM Hardware Service 800-IBM-SERV IBM Hardware Technical Support 800-IBM-PROD IBM (Internal) Printer Support http://www.printers.ibm.com/servicedirect For new Hardware Requests, unless otherwise noted by a customer-specific procedure, refer users to their Management for direction on requesting Hardware. Common divisional/departmental processes involve PCWARES, CPOPS, Req/Cat, or NEWREQ. 01x Undetermined problem errors 02x Power supply errors 101 System board error - Interrupt failure 102 System board error - Timer failure 103 System board error - Timer interrupt failure 104 System board error - Protected mode failure 105 System board error - Last 8042 command not accepted 106 System board error - Converting logic test 107 System board error - Hot NMI (Non-Maskable Interrupt) test 108 System board error - Timer bus test 109 Direct memory access test error 110 System board memory 111 Adapter memory 112 (any adapter in system unit) 113 (any adapter in system unit) 121 Unexpected hardware interrupts occurred 131 Cassette wrap test failed 151 System Board Error; Defective battery 152 System Board Error; Real time clock failure 161 System Options Error - (Run SETUP) Battery failure 162 System options not set correctly-(Run SETUP) 163 Time and date not set - (Run SETUP) 164 Memory size error - (Run SETUP) 165 System options not set - (Run SETUP) 166 (any adapter in system unit) 199 User-indicated configuration not correct 201 Memory test failed 202 Memory address error 203 Memory address error 215 (system board memory failure) 216 (system board memory failure) Errors may appear as: xxyyyy yyzz 201 bad ram chip in bank xx row zz 301 Keyboard did not respond to software reset correctly, or a stuck key failure was detected. If a stuck key was detected, the scan code for the key is displayed in hexadecimal. For example, the error code 49 301 indicates that Key 73, the PAGE UP key, has failed (49 hex = 73 decimal) 302 User-indicated error from the keyboard test, or AT keylock is locked 303 Keyboard or system unit error 304 Keyboard or system unit error; CMOS does not match system 305 Models 50 and 60 fuse or keyboard cable error 341 Replace keyboard 342 Replace interface cable 343 Replace enhancement card or cable 401 Monochrome memory test, horizontal synchronous frequency test, or video test failed 408 User-indicated display attributes failure 416 User-indicated character set failure 424 User-indicated 80 X 25 mode failure 432 Parallel port test failed (monochrome adapter) 501 Color memory test failed, horizontal synchronous frequency test, or video test failed 508 User-indicated display attribute failure 516 User-indicated character set failure 524 User-indicated 80 X 25 mode failure 532 User-indicated 40 X 25 mode failure 540 User-indicated 320 X 200 graphics mode failure 548 User-indicated 640 X 200 graphics mode failure 601 Disk power-on diagnostics test failed 602 Disk test failed; boot record is not valid 603 Disk size error 606 Disk verify function failed 607 Write-protected disk 608 Bad command disk status returned 610 Disk initialization failed 611 Timeout - disk status returned 612 Bad NEC (controller) - disk status returned 613 Bad DMA - disk status returned 614 DMA Boundary error 621 Bad seek - disk status returned 622 Bad CRC - disk status returned 623 Record not found - disk status returned 624 Bad address mark - disk status returned 625 Bad NEC (controller) seek - disk status returned 626 Disk data compare error 627 Disk change line error 628 Disk removed 701 Math coprocessor test failed 901 Parallel printer adapter test failed 10xx Reserved for Parallel Printer Adapter 1001 Alt printer Adapter test failed 1101 Asynchronous communications adapter test failed 1102 Any serial device (system board) 1106 Any serial device (system board) 1107 Communications cable (system board) 1108 Any serial device (system board) 1109 Any serial device (system board) 1110 Modem status register not clear 1111 Ring indicate failure 1112 Trailing edge ring indicate failure 1113 Receive and delta receive line signal detect failure 1114 Receive line signal detect failure 1115 Delta receive line signal detect failure 1116 Line control register; all bits cannot be set 1117 Line control register; all bits cannot be reset 1118 Xmit holding and/or shift register is stuck on 1119 Data ready stuck on 1120 Interrupt enable register, all bits cannot be set 1121 Interrupt enable register, all bits cannot be reset 1122 Interrupt pending stuck on 1123 Interrupt ID register stuck on 1124 Modem control register, all bits cannot be set 1125 Modem control register, all bits cannot be reset 1126 Modem status register, all bits cannot be set 1127 Modem status register, all bits cannot be reset 1128 Interrupt ID failure 1129 Cannot force overrun error 1130 No modem status interrupt 1131 Invalid interrupt pending 1132 No data ready 1133 No data available interrupt 1134 No transmit holding interrupt 1135 No interrupts 1136 No received line status interrupt 1137 No receive data available 1138 Transmit holding register not empty 1139 No modem status interrupt 1140 Transmit holding register not empty 1141 No interrupts 1142 No IRQ4 interrupt 1143 No IRQ3 interrupt 1144 No data transferred 1145 Maximum BAUD rate failed 1146 Minimum BAUD rate failed 1148 Timeout error 1149 Invalid data returned 1150 Modem status register error 1151 No DSR and Delta DSR 1152 No data set ready 1153 No delta 1154 Modem status register not clear 1155 No CTS and Delta CTS 1156 No clear to send 1157 No delta CTS 1201 Alternate asynchronous communications adapter test failed 1202 Dual Asynchronous Adapter/A (Any serial device) 1206 Dual Asynchronous Adapter/A (Any serial device) 1207 Dual Asynchronous Adapter/A board error 1208 Dual Asynchronous Adapter/A (Any serial device) 1209 Dual Asynchronous Adapter/A (Any serial device) 1301 Game control adapter test failed 1302 Joystick test failed 1401 Printer test failed 1404 Matrix printer failed 1510 8255 Port B failure 1511 8255 Port A failure 1512 8255 Port C failure 1513 8253 Timer 1 did not reach terminal count 1514 8253 Timer 1 stuck on 1515 8253 Timer 0 did not reach terminal count 1516 8253 Timer 0 stuck on 1517 8253 Timer 2 did not reach terminal count 1518 8253 Timer 2 stuck on 1519 8273 Port B error 1520 8273 Port A error 1521 8273 command/read timeout 1522 Interrupt level 4 failure 1523 Ring Indicate stuck on 1524 Receive clock stuck on 1525 Transmit clock stuck on 1526 Test indicate stuck on 1527 Ring indicate not on 1528 Receive clock not on 1529 Transmit clock not on 1530 Test indicate not on 1531 Data set ready not on 1532 Carrier detect not on 1533 Clear to send not on 1534 Data set ready stuck on 1536 Clear to send stuck on 1537 Level 3 interrupt failure 1538 Receive interrupt results error 1539 Wrap data miscompare 1540 DMA channel 1 error 1541 DMA channel 1 error 1542 Error in 8273 error checking or status reporting 1547 Stray interrupt level 4 1548 Stray interrupt level 3 1549 Interrupt presentation sequence timeout 16xx Display Emulation Errors (327x, 5520, 525x) The following is a listing of Personal Computer AT Error Codes for the fixed disk drive and fixed disk drive adapter: 1700 Fixed Disk/Adapter 1701 HDD Controller Failure 1702 Time out error 1703 Seek error 1704 Disk adapter error 1705 No record found 1706 Write fault error 1707 Track 0 error 1708 Head select error 1709 Defective ECC 1710 Read buffer overrun 1711 Bad address mark 1712 Error-cause not determined 1713 Data compare error 1714 Drive not ready 1780 Disk 0 failure 1781 Disk 1 failure 1782 Disk adapter error 1790 Disk 0 error 1791 Disk 1 error 1801 I/O expansion unit POST error 1810 Enable/Disable failure 1811 Extender card warp test failed (disabled) 1812 High order address lines failure (disabled) 1813 Wait state failure (disabled) 1814 Enable/Disable could not be set on 1815 Wait state failure (disabled) 1816 Extender card warp test failed (enabled) 1817 High order address lines failure (enabled) 1818 Disable not functioning 1819 Wait request switch not set correctly 1820 Receiver card wrap test failure 1821 Receiver high order address lines failure 19xx 3270 PC Attachment Card Errors 2010 8255 Port A failure 2011 8255 Port B failure 2012 8255 Port C failure 2013 8253 Timer 1 did not reach terminal count 2014 8253 Timer 1 stuck on 2016 8253 Timer 2 did not reach terminal count, or timer 2 stuck on 2017 8251 Data set ready failed to come on 2018 8251 Clear to send not sensed 2019 8251 Data set ready stuck on 2020 8251 Clear to send stuck on 2021 8251 Hardware reset failed 2022 8251 Software reset failed 2023 8251 Software "error reset" failed 2024 8251 Transmit ready did not come on 2025 8251 Receive ready did not come on 2026 8251 Could not force "overrun" error status 2027 Interrupt failure - no timer interrupt 2028 Interrupt failure - transmit, replace card or planar 2029 Interrupt failure - transmit, replace card 2030 Interrupt failure - receive, replace card or planar 2031 Interrupt failure - receive, replace card 2033 Ring indicate stuck on 2034 Receive clock stuck on 2035 Transmit clock stuck on 2036 Test indicate stuck on 2037 Ring indicate stuck on 2038 Receive clock not on 2039 Transmit clock not on 2040 Test indicate not on 2041 Data set ready not on 2042 Carrier detect not on 2043 Clear to send not on 2044 Data set ready stuck on 2045 Carrier detect stuck on 2046 Clear to send stuck on 2047 Unexpected transmit interrupt 2048 Unexpected receive interrupt 2049 Transmit data did not equal receive data 2050 8251 detected overrun error 2051 Lost data set ready during data wrap 2052 Receive timeout during data wrap 2110 8255 Port A failure 2111 8255 Port B failure 2112 8255 Port C failure 2113 8253 Timer 1 did not reach terminal count 2114 8253 Timer 1 stuck on 2115 8253 Timer 2 did not reach terminal count, or timer 2 stuck on 2116 8251 Data set ready failed to come on 2117 8251 Clear to send not sensed 2118 8251 Data set ready stuck on 2119 8251 Clear to send stuck on 2120 8251 Hardware reset failed 2121 8251 Software reset failed 2122 8251 Software "error reset" failed 2123 8251 Transmit ready did not come on 2124 8251 Receive ready did not come on 2125 8251 Could not force "overrun" error status 2126 Interrupt failure - no timer interrupt 2128 Interrupt failure - transmit, replace card or planar 2129 Interrupt failure - transmit, replace card 2130 Interrupt failure - receive, replace card or planar 2131 Interrupt failure - receive, replace card 2133 Ring indicate stuck on 2134 Receive clock stuck on 2135 Transmit clock stuck on 2136 Test indicate stuck on 2137 Ring indicate stuck on 2138 Receive clock not on 2139 Transmit clock not on 2140 Test indicate not on 2141 Data set ready not on 2142 Carrier detect not on 2143 Clear to send not on 2144 Data set ready stuck on 2145 Carrier detect stuck on 2146 Clear to send stuck on 2147 Unexpected transmit interrupt 2148 Unexpected receive interrupt 2149 Transmit data did not equal receive data 2150 8251 detected overrun error 2151 Lost data set ready during data wrap 2152 Receive timeout during data wrap 22xx Cluster Adapter Errors 24xx Enhanced Graphics Adapter Errors 26xx XT/370 Error Codes 27xx XT/370 Error Codes 2901 2902 2904 3001 CPU Failure 3002 ROM Failure 3003 ID Failure 3004 RAM Failure 3005 HIC Failure 3006 +/- 12v Failed 3007 Digital Loopback Failure 3008 Host Detected HIC Failure 3009 Synchronous Fail & No Go Bit 3010 HIC Test OK & No Go Bit 3011 Go Bit & No CMD 41 3012 Card not present 3013 Digital Failure ( Fall Through ) 3015 Analog Failure 3041 Hot Carrier (not this card) 3042 Hot Carrier (This Card) 3101 CPU Failure 3102 ROM Failure 3103 ID Failure 3104 RAM Failure 3105 HIC Failure 3106 +/- 12v Failed 3107 Digital Loopback Failure 3108 Host Detected HIC Failure 3109 Synchronous Fail & No Go Bit 3110 HIC Test OK & No Go Bit 3111 Go Bit & No CMD 41 3112 Card not present 3113 Digital Failure ( Fall Through ) 3115 Analog Failure 3141 Hot Carrier (not this card) 3142 Hot Carrier (THIS CARD !!) 33xx Compact Printer Errors 74xx Display Adapter 8514/A 850x 80286 Expanded Memory Adapter/A 851x 80286 Expanded Memory Adapter/A 852x Memory Module Package on the 80286 Expanded Memory Adapter/A 8601 Pointing device (IBM mouse) 8602 Pointing device 8603 System board error 8604 System board : Pointing device 10002 Multiprotocol Adapter/A any serial device 10006 Multiprotocol Adapter/A any serial device 10007 Communications cable Multiprotocol Adapter/A 10008 Multiprotocol Adapter/A any serial device 10009 Multiprotocol Adapter/A any serial device 10102 Modem Adapter/A any serial device 10106 Modem Adapter/A any serial device 10108 Modem Adapter/A any serial device 10109 Modem Adapter/A any serial device 10480 Fixed disk C, adapter (ESDI) or system board error 10481 Fixed disk D, adapter (ESDI) or system board error 10482 Fixed disk C or system board error 10483 Fixed disk adapter (ESDI) or system board error 10490 Fixed disk C or adapter (ESDI) error 10491 Fixed disk C or adapter (ESDI) error 16500 6157 Tape Attachment Adapter 16520 6157 Streaming Tape Drive 16540 6157 Streaming Tape Drive or tape attachment adapter Audio Error Codes Are Heard If A Component Fails During Bootup Beeps Failures No Display, No Beeps Power Continuous Beep Power Repeating Short Beeps Power One Long And Two Short Beeps Display One Short Beep Display One Long And Three Short Beeps EGA Source / Contact: Related files: