Basic Business Communication: Skills for Empowering the Internet Generation, 10/e

Basic Business Communication (BBC), 10/e by Lesikar and Flatley provides both student and instructor with all the tools needed to navigate through the complexity of the modern business communication environment. At their disposal, teachers have access to an online Tools & Techniques Newsletter that will continually keep them abreast of the latest research and developments in the field while providing a host of teaching materials. Exciting new student resources, including a subscription to the Merriam Webster Collegiate website and an enhanced CD-ROM, allow students to practice and master concepts in fun and interesting ways. BBC attends to the dynamic, fast-paced, and ever-changing means by which business communication occurs by being the most technologically current and pedagogically effective books in the field. It has realistic examples that are both consumer-and business-oriented.

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Table of Contents Legend

Table of Contents

( Sequence of study is to read the chapter in book. Read 4, download 5,and go through the slides. Then respond on Quiz 3 and the exercises and e mail it to instructor. )Please click on the arrows.

1	2	3	4	5	6
Part One INTRODUCTION
Chapter 1 Communication in the Workplace Our Server
Part Two FUNDAMENTALS OF BUSINESS WRITING
Chapter 2 Adaptation and the Selection of Words Our Server
Chapter 3 Construction of Clear Sentences and Paragraphs Our Server
Chapter 4 Writing for Effect   Our Server
Part Three BASIC PATTERNS OF BUSINESS MESSAGES
Chapter 5 Introduction to Messages and the Writing Process  Our Server
Chapter 6 Directness in Good News and Neutral Messages Our Server
Chapter 7 Indirectness in Bad-News Messages  Our Server
Chapter 8 Indirectness in Persuasion and Sales Messages Our Server
Chapter 9 Strategies in the Job-Search Process  Our Server
Part Four FUNDAMENTALS OF REPORT WRITING
Chapter 10 Basics of Report Writing  Our Server
Chapter 11 Report Structure: The Shorter Forms  Our Server
Chapter 12 Long, Formal Reports  Our Server
Chapter 13 Graphics  Our Server
Part Five OTHER FORMS OF BUSINESS COMMUNICATION
Chapter 14 Informal Oral Communication  Our Server
Chapter 15 Public Speaking and Oral Reporting  Our Server
Part Six SPECIAL TOPICS IN BUSINESS COMMUNICATION
Chapter 16 Techniques of Cross-Cultural Communication Our Server
Chapter 17 Correctness of Communication
Chapter 18 Technology-Enabled Communication  Our Server
Chapter 19 Business Research Methods  Our Server
Punctuation and Grammar Exercises
Correctness Overview 1
Correctness Overview 2
Correctness Overview 3
Correctness Overview 4
Punctuation 1
Punctuation 2
Apostrophes and Hyphens
Numbers
Spelling
Tense and Parallelism
Word Use and Wrong Words
Business Letter
Memorandum
E-Mail Message

Save 50% by purchasing an eBook! Available August 2005.

Sample Chapter: Chapter 18: Technology-Enabled Communication             Our Server

BComm Resource Links

Metatext Resources (examples)

Communicating Effectively (6th Edition) by Hybels, Saundra; Weaver, Richard L. including Chapter 4 Verbal Communication

Prentice hall Active Books ( examples )

Business Communication (activebook 2.0) (Thill, Bovée). Chapter 15: Interviewing for Employment and Following Up.

Please see How to Make Ideas Stick by Chip Heath
Stanford Graduate School of Business

Please see Winners (Don’t) Take All  by Margaret A. Neale
Stanford Graduate School of Business

Please see The Danger of Silencing Conflict at Work by Leslie A. Perlow
Harvard Business School

Please see Fatal Ascent: Leadership Lessons from the 1996 Everest Tragedy by Michael A. Roberto
Harvard Business School

Please see Return on Management  by Robert Simons
Harvard Business School

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