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C R M   MAGAZINES

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Destination CRM.com
Sales automation streamlines the sales process and helps salespeople and their supervisors manage both customers and the sales cycle through such applications as contact managers, opportunity or pipeline managers, configurators, and order entry. Click Here
 
Marketing automation is a set of applications that help marketers manage and simplify the marketing process. Applications include campaign management; email marketing, database marketing and data marts, and marketing encyclopedias. Click Here
 
Customer Service/Call Centers: Call centers are the primary conduits between consumers and corporations. Customer Service is the primary business process for creating customer loyalty, promoting customer retention, and ultimately increasing customer value while reducing cost of sales. Click Here
 
Analytics covers the process of extrapolating true business intelligence from disparate customer data sources in order to segment, analyze, and serve the consumer in the most efficient manner possible. Additionally, analytics is also getting predictive, empowering businesses to identify how a customer is likely to respond to different sales and marketing campaigns. Click Here
 
Channel Management is the process of extending an enterprise's internal knowledge resources and business processes to its suppliers and partners outside the company's intranet. Most typically channel management is used to describe the way a company interacts with its sales channel but its definition can also be extended to other partner relationships beyond the sales process. Applications and solutions are designed for streamlining and automating the back end/supply chain processes. Click Here
 
Integration involves tying together CRM applications with other IT systems inside either a mid-market company or an enterprise environment. This can include integrating with current ERP systems, databases, Internet and intranet applications, human resources and employee management software and partner and supply chain systems. Click Here
 
SMB/Mid-market CRM covers strategies, products & Services targeted at businesses or a division within a corporation with $1 billion in revenue or less. Click Here
Enterprise CRM covers strategies, products & services primarily targeted at global organizations with over $1 billion in revenue such as the Global 3,500. Click Here
 
Industry News refers to corporate affairs of CRM vendors and the end user community such as executive promotions, financial results, acquisitions and other business and financial related moves. This also covers expansion plans, market research and partnerships. Click Here
Vertical CRM Solutions are software application modules or suites that are designed to serve one specific vertical market or industry, for example, financial services, healthcare, government, or manufacturing. Click Here
 

CRM Magazine

February 2007 Digital CRM

 
   

The 2006 Market Leaders, Part 1
They say that timing makes champions. These eight winners in as many categories (plus up-and-comers in our One to Watch boxes) prove the adage as they join more than a score of industry leaders in a year of opportunity-making industry changes.

Click here to view the Market Leaders chart. Our Server

Click here to read Part 2.

 
SAP NetSuite Maximizer Software Inc. RightNow Technologies Amdocs ClarifyCRM
SAS Institute Inc. Aprimo Business Objects NCR Teradata Unica Corporation

 

CRM Buyer Guide

Use this directory to find and research the leading CRM technology and service providers.

CRM Software, Services, & Outsourcing Solutions
(about)

Analytics

Channel Management

Customer Service/Call Centers

Enterprise CRM

Integration

Marketing Automation

Sales Automation

SMB/Mid-market CRM
Vertical CRM Solutions
(about)

Consumer Packaged Goods

Education

Financial Services/Banking

Government

Healthcare

Insurance

Manufacturing/Automotive

Non-profit

Pharmaceuticals/Chemicals

Professional Services

Retail

Sports/Entertainment

Technology

Telecommunications

Transportation

Travel/Hospitality

 


 

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CRMToday

Billing & Account Management Business Intelligence Call Centers Content Management Customer Analytics
Customer Intelligence Data Mining e-Business eCRM Email Marketing
Employee Relationship Management Enterprise Resource Planning Knowledge Management Partner Relationship Management Relationship Marketing
Sales Automation Supply Chain Management Web Services    

Quality Measurement Methods (Booklet Download)  Our Server

Industry Links

1999 2000 2001 2002 2003 2004 2005 2006 2007
  • CommWeb 
  • CRMDaily.com
  • CRMCommunity.com - provides the latest news, products and strategies available in Customer Relationship Management.
  • destinationCRM.com - information, products, and services relevant to the CRM user.
  • DM News - the online newspaper for direct marketers. 
  • eMarketing Magazine: gives you the latest online marketing strategies, tactics and case studies for B2B and B2C companies.
  • ICB Toll Free News - subscription based daily news and information source for service providers and commercial users of toll free service.
  • Pulver.com - provides news specifically to the IP industry.
  • RealMarket - headline news for CRM.
  • TMCnet.com- TMCnet.com: Communications Solutions, Internet Telephony, Communications ASP magazines, Customer Inter@ction Solutions
  • Customer Relationship Metrics

 

 

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CRM Daily.com
CRM Systems Customer Data Customer Service Supply-Chain Management Sales & Marketing
Business Processes Business Intelligence Network Security Contact Centers More Tech News

 

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eCRM Guide

 

IT MANAGEMENT

CIO Update eCRMGuide eSecurity Planet Intranet Journal Grid Computing Planet
Datamation DRM Watch ITSMWatch Inside ID bITa Planet

 

NETWORKING
EnterpriseNetworkingPlanet EnterpriseStorageForum OpticallyNetworked
InstantMessagingPlanet OpenNetworksToday PracticallyNetworked

 

WEB DEVELOPMENT
HTML Goodies Javascripts.com

 

HARDWARE & SYSTEMS
EarthWeb Hardware Virtual Dr.
SysOpt WorkstationPlanet

 

SOFTWARE DEVELOPMENT
CodeGuru jGuru.com Gamelan
Developer JARS  

 

EARTHWEBNEWS.COM
Business Ecommerce Networking Special Reports Commentary xSP
Developer Enterprise Security Storage Wireless Stats

 

    

The JavaScript Diaries: Part 1  

JavaScript is a versatile language. It can be used to create menus, validate forms, provide interactive calendars, post the current day's headlines, produce background effects on a Web page, track a visitor's history on your site, and play games, among many other things. That's probably why it's one of the most popular languages on the World Wide Web.

Netscape created JavaScript in 1995. Originally called "LiveScript," it was designed to make Web pages more interactive. In the beginning the language was plagued with security problems which, for the most part, have been overcome. The current version of JavaScript is 1.5.

The JavaScript Diaries: Part 2
In the first installment, we looked at some general information and guidelines to help prepare us for our study of JavaScript (be sure to check your answers to the review questions). In this section, we'll begin to delve into parts of the language and we'll also write our first script.

The JavaScript Diaries: Part 3
This week we take a look at JavaScript operators, which are used to accomplish many different tasks. Some of the topics covered are mathematical operators, comparison operators, assignment operators, logical (boolean) operators and much more.

The JavaScript Diaries: Part 4
In this section of the JavaScript Diaries, we'll look at JavaScript functions. These help us to write more intricate programs. A sampling of topics includes writing functions, naming rules, calling a function, global and local variables and more.

Put a Projector in Your Pocket
By Brian Livingston

These surprisingly small units allow you to show your presentation without bulky equipment.

 

 

  
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