Marketing, 7/e

Introduction


Chapter 1

Marketing: Developing Customer Relationships and Value through Marketing
 


Chapter 2

Marketing: Linking Marketing and Corporate Strategies
 

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Chapter 3

Marketing: Scanning the Marketing Environment
 


Chapter 4

Marketing: Ethics and Social Responsibility in Marketing
 


Chapter 5

Marketing: Consumer Behavior
 


Chapter 6

Marketing: Organizational Markets and Buyer Behavior


Chapter 7

Marketing: Reaching Global Markets

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Chapter 8

Marketing: Turning Marketing Information into Action

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Chapter 9

Marketing: Identifying Market Segments and Targets


Chapter 10

Marketing: Developing New Products and Services


Chapter 11

Marketing: Managing Products and Brands
 


Chapter 12

Marketing: Managing Services


Chapter 13

Marketing: Building the Price Foundation

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Chapter 14

Marketing: Arriving at the Final Price
 


Chapter 15

Marketing: Managing Marketing Channels and Wholesaling
 


Chapter 16

Marketing: Integrating Supply Chain and Logistics Management
 


Chapter 17

Marketing: Retailing
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Chapter 18

Marketing: Integrated Marketing Communications and Direct Marketing

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Chapter 19

Marketing: Advertising, Sales Promotion, and Public Relations


Chapter 20

Marketing: Personal Selling and Sales Management


Chapter 21

Marketing: Implementing Interactive and Multi-Channel Marketing


Chapter 22

Marketing: Pulling It All Together: The Strategic Marketing Process