Repeating the announcement from the September 1977 Sales and Systems
Marketing's Education Task Force (ETF, or "Easy-Tuffs") finally got underway
in August, consisting of a handful of field creatures and headquarters types.
The basic purpose of ETF is to pull together a nucleus of informed and energetic
DPI personnel to create comprehensive systems and software training programs.
Bill Hill (armed with a pump and a big stick) is acting as the main resource
(and swampdrainer) by letting this informed and energetic group pick his
brain of all available systems knowledge.
Phase One of ETF is the "Information Gathering" stage. ETF members are
assigned individual DCOS modules to investigate, learn, document and teach
to other members of the group. Bill Hill will present basic concepts and
provide guidance; however, most of the information will be self-taught or
acquired through osmosis. The sessions are being recorded and transcribed
to aid in pulling the information together.
Once this three-month phase is complete, all but a few will return to
their previous lives to apply their newly-acquired knowledge in true-to-life
situations. A core group will then begin creating lesson plans for training
programs and assembling complete documentation.
ETF is being brought to you by a group of headquarters specialists.
Bill Hill, of course, has been with DPI through
thick and thin since 1965. He has been involved in the development of many
hardware products as well as DCOS, interfaces, SQ's and a host of other projects.
Brian Rumery, (Manager of CE Training) has tackled
the job of ETF Administrative Manager in addition to being a technical working
member.Thanks to Jim Reeder for
his efforts in creating the original project plans and doing all the work
to obtain and set up the recording capability.
Claudia Porter, DPI's newest Special Projects
Person is coordinating the recording and transcription of the sessions and
maintaining the documentation library. She is also taking care of "mundane"
tasks for the field creatures, such as time cards, expense reports, buying
linen and furniture and completely outfitting the apartments for the
out-of-towners and their families. (The field creatures add an extra "hip
hip hooray" for Claudia for making them so Comfortable in their temporary
homes.) Claudia's key function, however, is to lead Bill around and keep
him from falling into chuckholes.
In attendance for Phase One from headquarters (in the blue trunks) are
Mickey Snider, Rich Richardson, Bob Spade, and Tom
Thompson. Field creatures attending (in the red trunks) are
Larry Hofmann (MA), Dave Duggan (NE), Greg Ewald
(Western), Bill Harber (MA) and Randy Woost (Central).
Considering the magnitude of the Education Task Force, DPI is fortunate
to have so many creative, dedicated and knowledgeable people involved and
to be receiving continued support from top management for programs of this
type. We are looking forward to being able to provide our customers with
far better service due to an overall increase in systems savvy.
Note from Bill: I still have all those
audio tapes if anyone wants to listen to them!!! Along with a box of
videos of other training sessions (all in BETA format
EDUCATION TASK FORCE - SPECIAL TERMINOLOGY
BIT TWIDDLING - (1) Arithmetic operation done in a fog bank (or using
white-cane approach); (2) Put data into a register (byte or word) and mix
well to obtain result.
BOUNCE PASS - Put a control block on another module's queue.
BUZZ WORD - (1) Terminology used to baffle the customer if you can't dazzle
him with your brilliance; (2) Similar to technical cattle flop.
WHITE-CANE APPROACH - To diddle until some measure of improvement is stumbled
WIZARD - Host computer (IBM).
ZAP - Change a bit, word, knibble, etc.
THE ETF DINNER AND OTHER BLURRY RECOLLECTIONS
The Northeast Region has finally shown its true colors........ask Dave
Duggan......if you can wake him up on Bob Spade's front lawn.
Is eating a carnation really a requirement to be an S.E. in the Western
Who owns the dirty yellow Porsche (with the dent in the hood covered by
a black "what's it for" screen)?
Who won the "Marie Osmond in the Farrah Fawcett wig" look-a-like
Randy Woost took a quack at some Duck.
Rich Richardson hiding behind an imaginary wall with anybody's wife!
Ask Bob Spade if Message Processing is worth the code its written on.
Does Bill "waiter" Hill moonlight as a maitre d' at Gervais?
A forgotten toast: Lets toast the toasters who toasted the toastees.
Available for Birthday Parties and Divorces: The Toast Chiming Sextet.
A demonstration of Field Creature class: Arriving at an exclusive restaurant
in a dirty pick-up truck with red-neck (cowboy) bumper stickers.
We had a wild, crazy, time, but I think we accomplished something. Out
of it came some field specialists and a Headquarters Applications Programmer
Training program that also changed the career paths of quite a few people.