SUMNER COUNTY TOW LOBBY

 

            Slander is not my intent, furthermore; reference to research reflects no negative allegations against any particular company.  Lobbying to develop legislation in Tennessee is my sole purpose at this point in the matter.

            Davidson County requires an impounded car to be reported to the Counties’ impound within two hours of the tow so a call to the police department will locate the car timely. Davidson County also regulates a fair and reasonable $75.00 tow charge and $15.00 per day for storage charges.  When considering legislation I question the reasonableness for charges accruing when a company is not available to release cars except for during a company’s hours of office operation.

            As a company would deny the profitably of the suspected procedures, I ask for fair investigation. There are no presumptions targeting one single company’s finances.  When a company documents that they stand to loose money in a case such as this, why would they not be open to reasonable negotiation if they were facing financial loss?  Negotiation would be a smart and good business practice to result in a win/win for everybody.

 

Below is my final response to the company’s last response via the Better Business Bureau:

            The validation of the tow has never has been an issue.  The property management company did document a warning was on the car one day, May 27, 2006. We cannot verify any warning was given. This was a holiday weekend. There wasn’t a need to drive the car. 

            I have attached the  Abandoned Vehicle Form used in this matter. It states a “HOLD HARMLESS” clause to release their client from any charges accrued.  Why do they suggest to pursue liability with the property management company and or board as the signed agreement between the lien-holder / client did in fact release liabilities form their clients?

            Most importantly this addresses taxing issues regarding false accusations. I know not who called on the 3rd and 4th of June. We did not know the towing company to contact until the 5th of June and this can be validated. Phone records can prove I did place a call to the company on the 5th, 6th, and 7th. No yelling, cursing, or threats were made by me can be confirmed by co-workers whom witnessed the calls.  I have shared with persons knowing me well. They get a real kick out of the allegations the company makes regarding my behavior. They know me to be calm yet assertive and professional in any situation no matter how uncomfortable it gets. 

            The Abandoned Vehicle Form the board sent to the company is asterisked that the car was “*on grass.”  The company states this is why the tow charge is higher.  Neighbors that had a good view of the car attest that the car was not on grass. I did notice in the company’s latest documentation, the statement has been revised to read “partially” on grass. Importantly, stated again, “the car in question is not unclaimed or abandoned.” The charges, due to company’s demands, are too costly and unreasonable to get the car.

            I will continue aggressive efforts for investigation in hopes Tennessee can adopt better regulations protecting the consumers in Tennessee.  This matter has been shared with the following in efforts to investigate and pass legislation:

Tennessee’s Governor’s Office

Nashville Mayor’s Office

Sumner County Sheriff’s Office

Hendersonville Mayor’s Office

Sumner County District Attorney General’s Office

State Senators for Gallatin and Sumner County

State House of Representatives for Gallatin and Sumner County

Tennessee Department of Consumer Affairs

Better Business Bureau of Middle Tennessee

Various News Publications

Various News Media Publications

Visitors to Sumner County Tow Lobby Website

 

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