What are LaGuardia, Sinclair and Valencia Doing to Improve Student Success and Attainment of Credentials?

 

LaGuardia Community College:

 

1) The college has a 92% within-semester retention rate and 80% semester-to-semester rate for 2002-2003.

2) For 2001-2002, the fall-to-fall semester retention rate was 65 percent.

 

First year programs thus concentrate on two major goals: 

a) fostering academic success among developmental and ESL students, and

b) creating a sense of community and connectedness to the College among a highly diverse group of commuting students. 

 

The “New Student House” model (learning community) serves students with who need skills work in more than one area by linking two developmental courses with a discipline-area course.

 

New Student Seminar.  The College requires new students to take a freshman orientation course, the New Student Seminar, designed to provide students with the knowledge and skills they need to be successful in college. New Student Seminar is also incorporated in to freshman learning communities, including New Student House.

 

Quick Start and other Intensives. The College offers an array of  “pre-freshman” intensive courses in its Quick Start summer program designed to accelerate students through the basic skills course sequences.

1) These skills courses include a “Strategies for Success” counseling component as well.

2)“Second Chance,” a one-week course for students who “nearly pass” a basic skills course, designed to assist them in   passing without having to retake the course for an entire semester.  

 

Common Reading.  Another new effort this past year to create a shared intellectual experience for first-year students was the establishment of a freshman theme (“Personal Narrative and Memoir”) and common reading (“Having Our Say: The Delany Sisters’ First Hundred Years”). Faculty-led discussions of the text were built into Opening Sessions for new students. Faculty developed a website for both student and faculty use with lesson plans and background materials for the text.

 

Mentoring.  This past year the College instituted a program to create a cadre of mentors for first-year students consisting of advanced students, faculty/staff, and alumni. Mentors are asked to assist students in finding their way through the system and are trained on how to connect students with support services on campus.

 

Sinclair Community College:

THE RETENTION CALENDAR http://www.sinclair.edu/stservices/cnsl/Retention/index.cfm

The Counseling Services’ professional counselors have become increasingly aware that there are specific times during the academic year when students seem most apt to face particular challenges and difficulties.
The Retention Calendar can act as a framework for faculty and staff about these cycles of need. Our counseling student intakes and assessments showed that several areas had continual recurrence for our students such as

1) career exploration and planning;

2) self-esteem problems;

3) issues related to the expectations (real or perceived) by self and by others; and

4) social and familial adjustments.

The calendar serves as a guideline for workshop topics (e.g., midterm burnout) and can be widely used throughout the college, with emphasis on the academic terms and their particular stressors.

 

Focus on Student Success: focus our energies on making students successful from the first day of class onward and let retention take care of itself. If the college helped students be successful in clarifying their goals and objectives and helped them get off to a great first- and second-term start, we believed that improved retention would just be a natural result. After one pilot year and one full year of concentrating on success instead of retention, we have found that indeed we are on the right track to make students more successful.

 

Reviews:

    1) review of standards of academic progress,

    2) new student and distance learning course enrollment policies, and

    3) earlier deadlines for financial aid.

 

Individual Learning Plan (ILP) as part of a holistic counseling and intervention system. Through counseling and web-based support systems, students who are at greatest risk of failing in college are

    1) identified,

    2) supported, and

    3) monitored.

Student Success Services administrators and counselors developed and piloted a practical, comprehensive approach designed to ensure that at-risk students were

    1) clear about their goals, were

    2) integrated into the social and academic communities of the college, and were

    3) guided and supported in their learning.

First-time degree- or certificate-seeking students are screened immediately after placement testing based on institutionally verified risk criteria and assigned to a Student Success Services counselor.

 

Continuing At-Risk: Currently enrolled, continuing at-risk students, may also be referred by academic counselors and faculty or be self-referred for various causes, including through the Developmental Studies Early Alert Project, to a similar program called the Counseling Action Plan (CAP). These students are offered the same holistic counseling and intervention services of the Student Success Plan, including standardized assessments, action planning, referral to appropriate internal and external resources, and assistance with educational, personal, or career development issues.

 

Eliminating Late Registration after classes start:

§         Forty-six percent (46%) of students who received temporary funding through Financial Aid immediately prior to fall 2001 did not successfully complete their courses with a “C” or better.  Of those who registered on or after the first day of classes, 55% did not successfully pass.  Compare this with the non-success rate of students who registered earlier than two weeks before the start of classes:  30%.

In their studies of at-risk students in community colleges, Roueche and Roueche found that “retention and student performance significantly improve once the policy (late registration) is abolished.” Students who register late are more likely to withdraw or fail than students who register on time.

§         .  Most colleges have discovered that students who enroll late in a course or two will either withdraw from the course, drop out later, or end up with a failing grade.  Simply put, if late registration is policy, then the last day of late registration should always be the date before classes officially begin.

 

Distance Learning:

Sinclair revamped college policy to

1) reduce the sizes of distance classes,

2) restricted distance-course access to students who demonstrated sufficient preparation and

3) discontinued late entry into distance courses.

 

Valencia Community College:

Advisement. Valencia’s “LifeMap” developmental advising system is designed to help students increase their

1) social and academic integration,

2) develop career and educational plans, and

3) acquire study and life skills.

LifeMap provides a five-stage student progression model that encompasses a student’s plan of action for using Valencia resources to

1) achieve career and

2) educational goals,

3) a guide to help students determine

where they are going and

4) identify easy step-by-step

directions for getting there, and

5) a planning process through which students define and achieve their educational goals.

Rather than asking new students “What courses do you want to take?” Valencia helps students answer the

following questions:

1) “Who am I?

2) Where am I going?

3) How am I going to get there?”

 

Professional Development Programs. Valencia credits its success in serving underprepared students to its attention to developing and maintaining a well-prepared, effective faculty and student services staff.

By providing a sustained program of professional development opportunities that have focused on

1) underprepared students,

2) diverse students,

3) learning theory,

4) learning communities,

5) learning technologies, and

6) developmental advising.

Valencia’s Teaching and Learning Academy offers professional development for all tenure-track faculty. A similar program is offered for adjunct faculty. Most faculty development is designed to model active and collaborative learning. As an added step, Valencia has developed competencies for faculty. Comparing student success rates prior to initiating widespread professional development to subsequent data, Valencia has consistently seen significant improvements in student completion, grades, and retention.

 

“Start Right” Strategies. Valencia’s strategic goal of ensuring extraordinary success in the first 15 credit hours has resulted in changes in procedures, processes, and student/staff interactions during the enrollment process, including:

1) setting the application deadline two weeks prior to the start of a term;

2) requiring degree-seeking students to enroll in college preparatory [developmental] courses in an established

sequence from their first enrolled term until all college prep courses are completed;

3) revising add/drop procedures so that students cannot add a class once it has met;

4) implementing an automated prerequisite checking system that blocks students from enrolling in classes for which they do not have the correct prerequisites;

5) required first day attendance; and

6) frontload first-semester courses with full-time faculty

 

Student Success Course. Valencia’s three-credit Student Success course helps more than 4,200 students annually develop career goals and educational plans, identify learning styles, build academic skills, and connect with college resources. The course is designed and delivered by faculty and student services teams. It has resulted in significant improvement in retention. The percentage of Valencia first time in college students who return for the next major session has increased from 58% in 1988 to 79% in 2004.