Updated 28 OCT 2001
This site is dedicated to Muthukumar U
An intellectual, treasured friend to both of us and an inspiration
This page contains resources, links and recommended books for technical communications, including technical writing, illustration and business graphics.
Related sites that we maintain are:
Also please feel free to check other technical pages we have on the web.
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This site is devoted to technical communications with an emphasis on eliciting and capturing requirements, knowledge management and transfer, and information as a value chain. This page's layout is consistent with Information Mapping® techniques and is structured as follows:
||The content provided on this site reflects our view of technical communications as consultants who have a significant amount of domain-specific knowledge. Writing and communicating is essential, and although we are subject matter experts in applications and service delivery, business process improvement and policy and procedures development, a large amount of our tasks and deliverables are focused on requirements capture, analysis, knowledge management and transfer, and presentation.|
Our primary communications technique is Information Mapping®, which we augment with graphics, numerical analysis and content management. We are also concerned with information architecture, which is a key to designing online content in a coherent manner. Therefore, the documents, links and book recommendations that we have placed on this site are focused towards these areas and domains. We have endeavored to make available tools, techniques, information and ideas that consultants will find valuable. We have also selected some content that serves as examples of finished work product and deliverables.
A word about books that we have reviewed: many of the books are about techniques; however, we have also included book recommendations that either give foundational material for research in particular technical domains or are examples of excellent design and layout from a technical communications perspective. One or both of us have reviewed each of the books on Amazon, and the links provided will take you to those reviews. From there you can determine whether or not the book is suitable to your purposes or is consistent with your interests and job.