For almost every technoculturist optimistically touting the benefits
that information technology provide to society, there is a neo-Luddite
ready to counter those claims. Friction. Opposing views. Blinders on and
the path is straight. But in true postmodern form, most of us realize that
there is no way of stating absolutely and unerringly whether technology’s
effects have been solely positive or negative. They are unique to the individuals
and their perceptions of how technology has helped or hindered them. How
we perceive technology’s effects on society depends upon the lenses we
are observing them through.
In Silicon Snake Oil, Stoll has decided to adopt the stance that technology
is diminishing the “life experience” for the masses and that it is time
to critically examine how society has been collectively swindled into believing
that computers and the Internet are bettering our lives. What differentiates
Stoll from many other anti-technologists is that he was once a proponent
of information technology and extolled its virtues. In fact, he was one
of the pioneers of the Internet. Upon first glance, this would appear to
provide Stoll with added credibility, since he is obviously very knowledgeable
with the workings of the Internet and has used it for almost all the reasons
people today commonly use it – communication, information, learning, work,
and pleasure. Unfortunately, he fails to persuade that technology has diminished
the “life experience”. After reading example after example of his reasons
for spurning technology, one is left with the sense that Stoll is just
another person with his own unsubstantiated viewpoint who published it
for the world to read.
Stoll’s greatest complaint is that the use of computers and networks
by individuals reduces the quality of life for all. For Stoll, the greatest
part of living is actually experiencing nature and real-live human beings.
He argues that life is about the people, places, and things that you experience
in the non-virtual, physical, social world. He refuses to consider that
online experience can be a worthwhile use of one’s time. It is likely that
Sherry Turkle (Life on the Screen)
would disagree with his negation of online participation as a worthwhile
social activity. She, and others, have studied the differences between
online and offline social behaviours extensively and have found that the
feelings, the emotions, and the interactions between people separated by,
and participating with, technology are very complex. And yes, they exist.
Throughout his book, Stoll repeatedly uses the word “substitute” to
explain how the virtual world is displacing our physical world..
He is of the opinion that technology and humanity can not work hand in
hand, since each reduces the time available for the other: chat rooms substitute
for face to face conversations; digital images are substitutes for the
actual object; distance-learning substitutes for hands-on education. What
he fails to grasp is that these experiences work in conjunction with each
other. For example, what if the awe and wonder generated in a child
by a downloaded astronomical photograph is the stone that begins her path
to becoming a scientist? No 8-year-old is going to observe the Orion nebulae
with her bare eyes, or even a pair of binoculars. Technology can provide
her with an image to which she would otherwise be blind. In this case,
data can lead to inspiration.
Perhaps Stoll’s greatest downfall is his inability to accept that society
is undergoing a transformation into something new and unknown, and an integral
part of the process is the abandonment of some of the traditional ways
of interacting with others. That is not to say that what he laments as
lost will never be regained, but it may take some time for society to find
a healthy balance between online and offline existence. This is a necessary
step in our socioevolution (the process of evolving not only as physical
beings, but as a collective social being as well). The Internet is not
a “nonplace”. Rather, it is a very real place where new ideas are
being born, new friendships are being made, and a new definition of “life”
is thriving.